1,771 Reviews of Arrowhead Honda - Service Center
Even though I believe it should have been a warranty item especially because it could come back (Replacement of headlights is what it should have been). The service agent was polite and professional especially because it could come back (Replacement of headlights is what it should have been). The service agent was polite and professional More
Happy Service was good, appreciated the use of a loaner as I'm unwilling/hesitant to get into a car with a stranger for a ride home. Service was good, appreciated the use of a loaner as I'm unwilling/hesitant to get into a car with a stranger for a ride home. More
Jimmy was so nice and made sure that I received the BEST customer experience. From talking to me on the phone when I called to dealing with him in person. He explained everything to me and I appreciate the customer experience. From talking to me on the phone when I called to dealing with him in person. He explained everything to me and I appreciate the level of service I received. More
Needed a new tire to replace one with a screw in the sidewall. Got us in and out quickly and the quoted price was better than the discounted tire places for the same tire. sidewall. Got us in and out quickly and the quoted price was better than the discounted tire places for the same tire. More
Excellence Above and Beyond There is one reason your service department is getting a 5-star review today. His name is Robert Quintana. This is a man who doesn’t belong at his d There is one reason your service department is getting a 5-star review today. His name is Robert Quintana. This is a man who doesn’t belong at his desk. He should be in management! Why? Because Robert went out of his way to correct a difficult problem by working with several other departments. The result was not just a positive for the customer. It was also a positive for the dealership. This man showed creative thinking, smart communication skills and earned customer trust for himself and the dealership. He went the extra mile when others might have thrown their hands up and passed the difficulty elsewhere. He deserves more praise than can be communicated here. More
Alex was great. He was friendly and personable. He explained what was going on with my car in a way I could understand. He kept on following up with me to make sure everything was fine. explained what was going on with my car in a way I could understand. He kept on following up with me to make sure everything was fine. More
Excellent Service Brought my car in for service and received help from Mr. Johnathan Hanson who explained every thing my car needed very clearly and saw it all was done Brought my car in for service and received help from Mr. Johnathan Hanson who explained every thing my car needed very clearly and saw it all was done. I have an old car which I rely on and he understood he had to explain more to this old gal. I plan to always ask for him from now on when I come in. More
Job well done Brought my car in for oil change; Eddie found several issues to correct before parts failed. I appreciate his pro-active approach, as I am an elderl Brought my car in for oil change; Eddie found several issues to correct before parts failed. I appreciate his pro-active approach, as I am an elderly woman who has no wish to be stranded in a broken-down vehicle. More
Great customer service My doctor recommends that I stay quarantined and away from people until the virus is under control. I needed my car serviced and Arrowhead Honda My doctor recommends that I stay quarantined and away from people until the virus is under control. I needed my car serviced and Arrowhead Honda came out and picked up my car at my home and brought it back to me when they were finished. I greatly appreciated their help. I did think they used to wash your car when you brought it in for service -- they didn't do that this time. More