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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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May 27, 2020

Even though I believe it should have been a warranty item especially because it could come back (Replacement of headlights is what it should have been). The service agent was polite and professional More

by Kunde6
Recommend Dealer
Yes
Employees Worked With
Not sure. Bald headed guy, Alex McDonald
May 25, 2020

The employees at this Honda treat you very well. They are always polite and in a good mood . I will continue to visit this location Thank you More

by azloangirl
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
May 26, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 24, 2020

Happy Service was good, appreciated the use of a loaner as I'm unwilling/hesitant to get into a car with a stranger for a ride home. More

by Diana J Work
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike King
May 26, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 23, 2020

Jimmy was so nice and made sure that I received the BEST customer experience. From talking to me on the phone when I called to dealing with him in person. He explained everything to me and I appreciate the More

by HondaBuyer4Life
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino
May 26, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 22, 2020

Needed a new tire to replace one with a screw in the sidewall. Got us in and out quickly and the quoted price was better than the discounted tire places for the same tire. More

by KE
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jul 13, 2020 -

Arrowhead Honda responded

Awesome so glad to hear. Hate it when tire issues happen. Glad we could save ya some $ in the process and be quick about it too!

May 22, 2020

Excellence Above and Beyond There is one reason your service department is getting a 5-star review today. His name is Robert Quintana. This is a man who doesn’t belong at his d More

by Vegascr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 21, 2020

Alex was great. He was friendly and personable. He explained what was going on with my car in a way I could understand. He kept on following up with me to make sure everything was fine. More

by hamodo75
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
May 21, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 21, 2020

Excellent Service Brought my car in for service and received help from Mr. Johnathan Hanson who explained every thing my car needed very clearly and saw it all was done More

by Jdaloise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Johnathan Hanson, Samuel Slater, Brandon Whitaker
May 22, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 20, 2020

Job well done Brought my car in for oil change; Eddie found several issues to correct before parts failed. I appreciate his pro-active approach, as I am an elderl More

by Sassygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
May 20, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM 623-815-2083

May 20, 2020

Great customer service My doctor recommends that I stay quarantined and away from people until the virus is under control. I needed my car serviced and Arrowhead Honda More

by marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Cicala
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