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1,771 Reviews of Arrowhead Honda - Service Center
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August 16, 2020
To the Rescue Thanks so much for accommodating a last minute repair. With temps way over 100 a window malfunction makes air conditioning useless. Thanks for rescuin Thanks so much for accommodating a last minute repair. With temps way over 100 a window malfunction makes air conditioning useless. Thanks for rescuing me with a timely repair and oil change to boot. More
by pashedd
Employees Worked With
Dan Thomas
August 15, 2020
As always perfect score for my friends at Arrowhead Honda where they treat me and you like family. Tom Urbina is a great service manager who cares. where they treat me and you like family. Tom Urbina is a great service manager who cares. More
by Roman
Employees Worked With
Jimi Bettino
August 14, 2020
Derek Smith Service Advisor My 2nd experience at Arrowhead, 1st time with Derek. Derek was very polite and personable. Checked me in for oil change and tire rotation, then direct My 2nd experience at Arrowhead, 1st time with Derek. Derek was very polite and personable. Checked me in for oil change and tire rotation, then directed me to waiting lounge. Approx 1hr later Derek came and got me, car was ready. Upon chk out he advzd me he changed out battery because it failed battery test. Battery was under warranty so no charge. That was the 1st time at a dealership that had ever happened to me. I am totally impressed how Derek exhibited great customer service. I retired from a major airline with 37 yrs in customer service. It is reassuring to know that I can count on Dereck for future service needs. Customer Service is what it is all about. More
by Dennis D
Employees Worked With
August 14, 2020
Honda Service Danny Thomas my Honda Technician for years. I trust him for all auto service advice and needs. Shuttle Service Dan Hlousek got me home and back saf Danny Thomas my Honda Technician for years. I trust him for all auto service advice and needs. Shuttle Service Dan Hlousek got me home and back safely and courteously. Salesman Eric Galliani checked on me to see if I needed any assistance. What more could I ask for? This is my 7th Honda so you know I trust the product and its maintenance. Danny Thomas assured me I could return any time I had questions or needs on the car. JSMichalec More
by Glendale Lady
August 14, 2020
great customer service Brandon and Mike are ALWAYS my go to advisors. Best in the valley.My Accord and Odyssey are fixed right the first time. You should give them a try! Brandon and Mike are ALWAYS my go to advisors. Best in the valley.My Accord and Odyssey are fixed right the first time. You should give them a try! More
by AGENT47HM
Employees Worked With
Mike King, Brandon Whitaker
August 13, 2020
I was helped immediately and they gave me a ride home right away. When they were done they came and gave me a ride back. Robert explained the recalls and I was out of there within 10 minutes. Great Ser right away. When they were done they came and gave me a ride back. Robert explained the recalls and I was out of there within 10 minutes. Great Service! Thank you. More
by alizoni
Employees Worked With
Robert (the other one not listed)
August 12, 2020
Tire pressure Our tire pressure light would not go out, even though the tires were fine. Our service advisor, Alex, handled everything and explained the issue when Our tire pressure light would not go out, even though the tires were fine. Our service advisor, Alex, handled everything and explained the issue when it was resolved. Thank you! More
by Nancy Hawley
Employees Worked With
Alex Marin
August 10, 2020
JIMMI WAS EXCELLENT THE REMODEL OF ARROWHEAD HONDA IS OUTSTANDING. SERVICE DEPARTMENT IS CLEAN ANF SERVICE WRITER WAS FRIENDLY AND EFFICIENT. JIMMI IN SERVICE DEPT. TOOK THE REMODEL OF ARROWHEAD HONDA IS OUTSTANDING. SERVICE DEPARTMENT IS CLEAN ANF SERVICE WRITER WAS FRIENDLY AND EFFICIENT. JIMMI IN SERVICE DEPT. TOOK CARE OF ME AND WAS QUITE FRIENDLY. More
by pittsallan
Employees Worked With
Jimi Bettino
August 10, 2020
Very Satisfied Jimi went out of his way to explain what I could do in the next 30 days to see if my mileage would change upwards. I am following his advise Jimi went out of his way to explain what I could do in the next 30 days to see if my mileage would change upwards. I am following his advise More
by Sandy and Jerry
Employees Worked With
Jimi Bettino
August 10, 2020
Alex was a pleasure to work with. Went in for a routine oil change and he made it quick and easy. Thank you service department for working so efficiently. oil change and he made it quick and easy. Thank you service department for working so efficiently. More
by vbarker
Employees Worked With
Alex Marin
