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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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September 04, 2020

Excellent customer service from Eddie Lambkin he treated me with such professional , prompt and courtious service. He is a pleasure to deal with and is one of the reasons why I keep returning to Arrowhead H More

by carguyvinny6017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Sep 04, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 04, 2020

We have been coming to this dealership since we purchased our CRV in 2012. Our car finally hit the 60,000 mark and all the great work needed was done in a reasonable time. Excellent courteous service f More

by sandi paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 03, 2020

Great service and ambiance with top rated employees...Dan Thomas is a great representative for the Dealership and why I bring my vehicles for service. More

by dantav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Sep 03, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 02, 2020

I have been going here for service for about 12 years and have had no bad experiences. I can always get in when I want to and the wait time is always reasonable. More

by DLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 02, 2020

Jonathan was great. Couldn’t ask for better service. He provided a detailed report and explanation of what is needed. It’s a larger list so the repairs will be made over time. Jonathan helped prioritize th More

by wzteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
Sep 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 01, 2020

I was only in for an oil change, tire rotatation, and air filters. It was just routine maintenance. They washed the car when the service was completed. I waited about an hour and a half. Nice waiting area wi More

by susank623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 28, 2020

Service Advisor Eddie Lambkin was professional and communicative. Car was ready in slightly less time than he had estimated - in other words, he managed customer expectations well. Appointment was s More

by LarryLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 28, 2020

Quick and friendly. Thank you this review has to be 25 words minimum so I am going to write all of this out. Thank you again. More

by Onelowmini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Dan Thomas has been my service advisor for years. He is someone I trust when it comes to car care. I feel respected and cared for. Although there are many layers of service in your organization, I will More

by Kristina S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 27, 2020

Service adviser Steve Bullock took care of everything very quickly. He is a very efficient and caring person. I trust him to take good care of my car. More

by davcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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