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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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October 08, 2020

Dereck and Jeffrey went above and beyond. After months of frustrating low tire pressure alerts they took the time to find the small hiding nail. It sounds like a little thing but knowing that the sensor isn’ More

by Julie Pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Obert
October 07, 2020

Always a great experience at this service center, quick and friendly. I don’t have 25 words to say, trying to fill up space so I can submit this. More

by mishi78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino
Oct 07, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 06, 2020

What a pleasant experience!! Jonathan was very friendly and helpful. Came up with savings on my total bill. Most of all was his down to earth attitude and interest in my satisfaction. More

by pb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
Oct 06, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 05, 2020

This review is for Rob Quintana in service, with honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick
Oct 06, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 04, 2020

This was my second visit to Arrowhead Honda for routine maintenance. I was in and out in 1.5 hours: oil change, tire rotation, and free car wash. Total bill: $60.34. My service rep, Grant, was professio More

by Peter S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 02, 2020

Arrowhead has serviced my cars for over ten years. I bought my 2019 Civic there last year. Eddie Lambkin, my new service advisor, was GREAT! He's professional, courteous, and efficient. My car was servi More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Oct 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 01, 2020

Steve was great by taking my car ahead of opening hours and service was complete very quickly. Approving the work order was not so easy on your app as it listed 16 found items and asked me to go through e More

by nicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 30, 2020

Eddie Lambkin was in charge of my oil change today and gave me great service. Will see him again on Fri. for recall fix. Thank you Eddie for your help. More

by V.
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Sep 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 30, 2020

Quick checkin, good communication on completion of work. Quick check out to get my cleaned and serviced vehicle. I regularly take my Honda to this dealer and receive excellent service! More

by DaveR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Alaniz
Sep 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

September 29, 2020

Eddie Lambkin is always professional and great to work with in order to keep our Honda in top notch shape. Customer service is always superior. More

by joetta.chapman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Sep 30, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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