Arrowhead Honda - Service Center

Very friendly and time efficient. I appreciate the quick attention given and the follow up from the service department. Also, Cary Davis was very cordial without pressuring me into I appreciate the quick attention given and the follow up from the service department. Also, Cary Davis was very cordial without pressuring me into a sale. We worked out a deal very quickly and efficiently. The Account was also very quick and efficient. More

311,000 Miles & Counting Our 2003 Honda Element now has 311,100 miles worth of use on its original motor. Emotionally connected to our beloved vehicle, I was pretty somber wh Our 2003 Honda Element now has 311,100 miles worth of use on its original motor. Emotionally connected to our beloved vehicle, I was pretty somber when she started running like she was about to expire. NO WORRIES! Service advisor Mr. Mike King quickly took charge of the somewhat difficult situation - calming me down... putting me more at ease. Service Manager Mr. Adrian Lamb got involved and explained to me exactly what I was facing, using terms that I could easily understand. And ultimately, Master Technician Mr. Jeffrey Obert breathed new life into our 2.4 liter gem - which is once again runnin' like a top. IMPRESSIVE! TRULY IMPRESSIVE! Thank you Arrowhead Honda for having the absolute best people in place. Thank you for everything. Joel & Flora Brooks More

David Scott (Service Department) David Scott at Arrowhead Honda has been my service advisor for several years now. Each time I take my Honda in for service, David is more than helpfu David Scott at Arrowhead Honda has been my service advisor for several years now. Each time I take my Honda in for service, David is more than helpful. His friendly attitude and great service keeps me coming back! Thanks David!! Steve D. More

From Element to CRV We came to the dealership for the purpose of having periodic maintenance done to our 2004 Honda Element and finding what its current value was. After We came to the dealership for the purpose of having periodic maintenance done to our 2004 Honda Element and finding what its current value was. After meeting with John, we were passed to Gary Hamilton, who listened to our opinions and needs and spent whatever time was necessary to narrow down a choice of vehicle which would meet our current and future needs. Needless to say, after returning home and discussing our options, we returned to the dealership the same day and consequently purchased a CRV. Thanks to all the individual effort put forth by Gary and Chris we are very pleased with our decision. More

Please do not bother going to any other Honda dealership in Please don't bother to go to any other Honda dealership in the state of Arizona. My family and I have bought several cars from this dealership and had Please don't bother to go to any other Honda dealership in the state of Arizona. My family and I have bought several cars from this dealership and had all of them serviced here. Make sure you that you go see and talk to David McGuire in the service department. He is very professional and will make sure that you leave there with a smile on your face. Also, if you get a chance, go speak with Jill Chafitz. Jill will be able to answer any questions you have and if there's anything you need she will make sure that she gets it for you. I really enjoy coming to this dealership because once you walk in there everybody is so friendly and they actually make you feel like you were right at home. I wish I could give more than 5 stars but that's all I can give at this time. More

High Quality of Sales and Service Advisors I purchased my certified used 2007 Honda Accord from Arrowhead Honda. The negotiations were conducted honestly. When the sales rep told me that the I purchased my certified used 2007 Honda Accord from Arrowhead Honda. The negotiations were conducted honestly. When the sales rep told me that the final price offered was $750 above their cost of purchase and certified service costs, I asked him to pull up the figures on the computer to show me. He was a bit surprised at my request but honored it. The figures confirmed his statement I have continued to have the vehicle serviced there since then with great satisfaction. I am particularly impressed with Kevin Proo, one of their service advisors. Kevin is so great to work with. His willingness to explain why repairs are recommended and answer all questions (even dumb- sounding ones) with patience and respect, is deeply appreciated. I have utmost confidence that (unlike some experiences elsewhere) the service advisors at Arrowhead Honda are honest and are looking out for their customers' interests. They also offer online coupons for service specials which are a great deal. More

Very Good Service Department and Staff Sean Hoopes is the best of service folks I've ever delt with. My car came in yesterday because it wouldn't start, Found out the Honda Dealership put Sean Hoopes is the best of service folks I've ever delt with. My car came in yesterday because it wouldn't start, Found out the Honda Dealership put on a alarm system but never told me about it and therefore my car would not start. Sean had my car back to me in less than a few hours. Very nice and friendly and a good representative of your agency. Thank You Jean Kerman More

Dan Thomas I brought my Honda CRV to the service dept on June 15th to have a new battery installed . Dan Thomas took very good care of me , he explained everythi I brought my Honda CRV to the service dept on June 15th to have a new battery installed . Dan Thomas took very good care of me , he explained everything to me about the new battery and the job was completed in less than forty minutes. He is a great asset to Arrowhead Honda. More

Dan Thomas-Excellent Service Advisor I am writing this review about Dan Thomas. Dan Thomas is an excellent service advisor. In my opinion Dan is the best service advisor in the Arrowhea I am writing this review about Dan Thomas. Dan Thomas is an excellent service advisor. In my opinion Dan is the best service advisor in the Arrowhead Honda Service department for the following reasons: 1) Dan is very kind, courteous, and friendly. This makes bringing your car to get serviced a much better experience. 2) Dan has more technical expertise than your good service advisor. 3) Dan makes sure that your car gets serviced and fixed, providing detailed information about the problems and resolution. 4) Dan goes above and beyond his regular job duties to help you. Because of Dan's experience and expertise in the automotive industry (#4 on my list), I was able to take my car to an excellent body shop to get repaired after a poor job was done by a previous body shop. Awesome job Dan!! More