Arrowhead Honda - Service Center

David Scott does it again Recently had our air conditioning system repaired at Arrowhead, and David was very helpful and honest in the process. He only fixed what was needed, Recently had our air conditioning system repaired at Arrowhead, and David was very helpful and honest in the process. He only fixed what was needed, ordered the parts needed to work with my schedule, and helped keep the process as cost effective as possible. I've worked with David for many years and I consider him a friend, and will keep using him for major maintenance even though I live in California now! Thanks David again! More

A great experience I was very pleased at how all people including Jeff Anderson and his manager made every effort to see that I got the best deal for my new 2017 Fit.i I was very pleased at how all people including Jeff Anderson and his manager made every effort to see that I got the best deal for my new 2017 Fit.i love it. More

excellent very pleased with the service and advisor Michael King. As a walkin for service I was pleased with the attention I received. Mke took the time to ex very pleased with the service and advisor Michael King. As a walkin for service I was pleased with the attention I received. Mke took the time to explain my security system and that it was functioning as designed. More

Worst Customer Service After Sold the Car The whole team from sale department to service department is a Big Liar. My mom bought a 2016 CRV at Arrowhead Honda back in May 2016. Chris was a sal The whole team from sale department to service department is a Big Liar. My mom bought a 2016 CRV at Arrowhead Honda back in May 2016. Chris was a sale manager and Matt was a sale person. They promised my mom that the first oil change is for free. I brought the car in service for its first oil change today 5/16/17. Person in service department refused to do a first oil chance for free and tried to sale me a $29.99 one. I said you guys promised my mom the first oil change for free and now you want $29.99? He directed me to the sale department. I came and talked to the sale manager. It wasn't the one sold the car to my mom. He walked out and just said I cannot give you a first oil change for free. It's that simple and he walked away. He is a worst customer service ever I talked to. I bet he realized that I wasn't his customer and he treated me like that. The whole sale teams from sale person to managers just a bunch of greedy. They just want your money. When they had it, that's it. I bet they don't even have a degree - a bunch of people who lie to customers to sale more cars and get promoted. I will take my business somewhere else. Goodbye Arrowhead Honda. More

Service excellence Always friendly, courtese and easy to work with. Arrowhead Honda is the only place we take our Honda. Would recommend them for fast, friendly servic Always friendly, courtese and easy to work with. Arrowhead Honda is the only place we take our Honda. Would recommend them for fast, friendly service. More

Out of Stater What an amazing service department! We were visiting the area and we need had our rear light broken... we were first told it would take hours to repai What an amazing service department! We were visiting the area and we need had our rear light broken... we were first told it would take hours to repair. We called and no one would help, we had hoped the dealership had the parts, they did and told us to come down and they would fit us in. We droven down and the remembered our names and the part and they did the service in the bay!!!! So fast we paid for the light it was switched in a matter of seconds! Seconds!! Friendly, helpful and amazing!! Travis was awesome and the tech was awesome! Thanks for all you did you made our trip flawless!! Oh and the parts help repair my remote too!! Without a doubt the best Honda dealership in Arizona!! More

Car Noise Issue Resolved My new 2016 Honda Civic Touring was making a rattling noise. My service go to guy David Scott and the dealership technician, Derrick, went above and My new 2016 Honda Civic Touring was making a rattling noise. My service go to guy David Scott and the dealership technician, Derrick, went above and beyond to ensure the noise issue was resolved. Now my baby sounds just like it did on day one!!! This is why I have bought three (3) cars from Arrowhead Honda and had them perform all my service needs. More

David Scott does it again! My husband always asks for David Scott when we get our car serviced. This time we needed shocks for our 2010 Insight and David was able to order them My husband always asks for David Scott when we get our car serviced. This time we needed shocks for our 2010 Insight and David was able to order them and install in a short amount of time. We can always trust him to be honest and fair in his dealings, and I'm glad my husband insists on working with David! More

David is like family David Scott has been our service advisor for many years now, and we continue to visit even after moving several miles away. He is honest, trustworthy David Scott has been our service advisor for many years now, and we continue to visit even after moving several miles away. He is honest, trustworthy and I consider him to be my friend. I can't recommend him enough to anyone needing service in the Phoenix area. More