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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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May 24, 2018

Warranty work I had to take our Odyssey in for some warranty repair. Steve got me scheduled quickly and didn't high pressure me for extras. This is the second time More

by MartinR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2018 -

Arrowhead Honda responded

Martin, Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com Edit

May 22, 2018

Odyssey van needed tires rebalanced with roadforce balancer. Excellent service. They took very good care of us visitors from out of town (Kentucky). Everyone was helpful, knowledgeable and a pleasure to work w More

by Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Talked to our service tech about the vibration and shimmy problem but failed to get his name., Andrew Crush
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Andrew Crush and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 22, 2018

Above and Beyond for a Customer Antwon Germany is an excellent member of your team, I was super late and he still took care of my oil change and he even provided a car wash . Excelle More

by Trew5526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 22, 2018

LoJack Just bought the Accord a few weeks ago and they called right away to set up an appointment. I thought it would take at least 4 hours, but they were d More

by Diplomat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
May 24, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Shop Foreman Richard Ellis and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 21, 2018

Good work The service advisors are very good and helpful. They were able to get me in and out in a little over 2hrs that with diagnostic testing and fixing the More

by Evans72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany, Andrew Crush
May 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor's Andrew Crush, Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 21, 2018

Outstanding and professional! Robert Quintana is the best!!! Robert is not only a very nice person, but he is diligent and courteous, going the extra mile to accomplish a great More

by Audrey85375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh should be considered for an "automotive surgeon" award! Thank you Josh.
May 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Robert Quintana, Mecahnic Jish Oilinger ( "automotive surgeon" ) and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 20, 2018

Service I rated my visit to Arrow Head Honda as excellent because of the attention my visit was given from the drive in to the service drive greeted by Robert More

by 2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Robert Quintana and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 19, 2018

Great service Friendly and timely service. Kevin was on point and I would recommend service at this dealership to all. Good play area also that had my daughter e More

by Lmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
May 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 18, 2018

surprise car repair Monday morning lived up to its rotten name. The starter and battery in the Accord needed replaced and the air conditioner was leaking. All fixed and More

by Leslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
May 18, 2018 -

Arrowhead Honda responded

Leslie, Thank you very much for taking the time to review Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

May 18, 2018

Excellent and efficient service by Steve Immediately was met at entrance by my service person. Information gathered and service was started. I was kept informed about my service/ additional i More

by Peg 5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick
May 18, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Steve Bullock and Celeste Fitzpatrick in Sales. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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