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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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June 13, 2018

Emergency battery replacement I did not have an appointment but Antwon Germany took care of us very well and we were on our way in minimum time. The experience was as painless as p More

by jerryfroggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your review! We really appreciate your business and are so glad that Antwon Germany could take good care of you. We appreciate your and look forward toseeing you again soon. Thanks, Jill Chafitz, Director of Customer Relations

June 12, 2018

Service Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment d More

by AZ_2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Service Advisor Tom Urbina and Arrowhead Honda could take good care of you. We appreciate your business, and look forward to seeing you again. Thanks, Jill Chafitz, Director of Customer Relations.

June 12, 2018

Excellent !!!!! I was taken care of professionally and in a great time frame. We have purchased other Hondas at this dealership, and had a lot of service performed he More

by Honda Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 13, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 12, 2018

Nicely uneventful Mike was very kind ( and funny) and patiently answered my questions without being condescending. A short squatty old woman REALLY appreciates that! More

by Alyse Joswiak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jun 13, 2018 -

Arrowhead Honda responded

Alyse Joswiak, Thank you very much for taking the time to review Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 11, 2018

Found a problem, fixed it Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my More

by Akeo1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Tom Urbina could take good care of you . We appreciate business, and look forward to seeing you again. Thanks, Jill Chafitz, Director of Customer Relations.

June 10, 2018

Total clarity on paperwork and instruction I went in to have engine warning lights checked, came home with a new Honda sport. Love the car, hate the payments. All my questions were answered in More

by Minimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Weddington
Jun 11, 2018 -

Arrowhead Honda responded

Thank you, Minimee for this shining review. I am so very pleased to hear that Troy Weddington and Arrowhead Honda have been taking such wonderful care of you. We appreciate your kind words and awesome recommendation. If there is anything else you need, be sure to let us know. -Jill Chafitz,Director of Customer Relations

June 07, 2018

We only recommend the Service department. My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, acce More

by ventures1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

An advisor willing to work with you As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va r More

by Mr Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

Great service! Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for More

by smitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

No pressure! Had an oil change and Dan explained service concerns with my car for the future but didn’t pressure me to do them that day. More

by Cactus Flower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Dan Thomas and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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