1,771 Reviews of Arrowhead Honda - Service Center
Emergency battery replacement I did not have an appointment but Antwon Germany took care of us very well and we were on our way in minimum time. The experience was as painless as p I did not have an appointment but Antwon Germany took care of us very well and we were on our way in minimum time. The experience was as painless as possible More
Service Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment d Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment day, shortly into the service, other repairs were noticed and recommended. Tom explained all the details, options, and costs well. The additional work was completed right on his updated schedule. Tom is always fast, friendly, and efficient! More
Excellent !!!!! I was taken care of professionally and in a great time frame. We have purchased other Hondas at this dealership, and had a lot of service performed he I was taken care of professionally and in a great time frame. We have purchased other Hondas at this dealership, and had a lot of service performed here, with good success!! More
Nicely uneventful Mike was very kind ( and funny) and patiently answered my questions without being condescending. A short squatty old woman REALLY appreciates that! Mike was very kind ( and funny) and patiently answered my questions without being condescending. A short squatty old woman REALLY appreciates that! What more can I say? More
Found a problem, fixed it Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my kids. Car was done earlier than predicted. More
Total clarity on paperwork and instruction I went in to have engine warning lights checked, came home with a new Honda sport. Love the car, hate the payments. All my questions were answered in I went in to have engine warning lights checked, came home with a new Honda sport. Love the car, hate the payments. All my questions were answered in a timely manner. This is my third car purchased there so you must be doing something right. More
We only recommend the Service department. My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, acce My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, accepting my proposal; it convinced us to buy somewhere else. Davis More
An advisor willing to work with you As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va r As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va rious Hondas for 33 years , During this period f time I ha ve always relied on Honda for servicing my vehicles. Tom Urbina continues that tradition of honesty while providing recommendations for servicing my Hondas for peak performance. I will continue to have my cars serviced at Arrowhead Honda and look forward to working with Tom . More
Great service! Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for your Honda here. More
No pressure! Had an oil change and Dan explained service concerns with my car for the future but didn’t pressure me to do them that day. Had an oil change and Dan explained service concerns with my car for the future but didn’t pressure me to do them that day. More