Arrowhead Honda - Service Center

Honda service 6/15/18 It was a pleasure to work with Dereck in Service. I had inadvertently signed up for my brake check at another Honda dealership. Arrowhead Honda was It was a pleasure to work with Dereck in Service. I had inadvertently signed up for my brake check at another Honda dealership. Arrowhead Honda was able to get me in for service even though I did not have and appointment at their dealership. Dereck made me feel welcome. He was honest and fair and didn’t try to upsell me on anything I didn’t truly need. I will definitely ask for Dereck in the future for all of my Honda service. Thank you Dereck. More

Honda Service My experience was very thorough and Brandon was excellent at explaining and updating and keeping me informed. We have had many Hondas and keep coming My experience was very thorough and Brandon was excellent at explaining and updating and keeping me informed. We have had many Hondas and keep coming back! More

Service at Arrowhead Honda The service at Arrowhead Honda was quick and efficient with a thorough explanation of the service work suggested and/or required with a summary of wor The service at Arrowhead Honda was quick and efficient with a thorough explanation of the service work suggested and/or required with a summary of work completed. More

Derreck Smith Derreck was great! The appointment was fast and easy, and I really appreciated his friendliness. The issue was electrical, which can result in a numbe Derreck was great! The appointment was fast and easy, and I really appreciated his friendliness. The issue was electrical, which can result in a number of findings. But in my case it was only an issue of a software update. I will definitely be back! More

Service The basic service was done quickly and Kevin communicated well during the process. Other service needs were communicated but my decision to wait on o The basic service was done quickly and Kevin communicated well during the process. Other service needs were communicated but my decision to wait on other items was respected. I was provided a report on these other items with cost for scheduling later. More

Excellent service! I had routine maintenance done on my Honda Pilot. Tom Urbina is my service advisor. He is friendly and knowledgeable. I am very pleased with the servi I had routine maintenance done on my Honda Pilot. Tom Urbina is my service advisor. He is friendly and knowledgeable. I am very pleased with the service as always. More

Maintenance on my CRV 2008 I was in for routine oil and filter change and tire rotation. When the car was ready Tom Urbina pointed out some additional needed work including I was in for routine oil and filter change and tire rotation. When the car was ready Tom Urbina pointed out some additional needed work including brake fluid change which was overdue i believe and front brake pads which were finally in need of replacement. I have gone through Tom urbina on most of my visits to Arrowhead so I had no reason to doubt his recommendations and he was able to get it scheduled and the work was completed a little under the time i expected to wait. So a very good experience. Tim Robertson More

Service visit Whenever I need routine maintenance or a repair, I look to Arrowhead Honda and no further. My Service adviser, Tom, is polite, punctual, and has my be Whenever I need routine maintenance or a repair, I look to Arrowhead Honda and no further. My Service adviser, Tom, is polite, punctual, and has my best interest at heart. No heavy pressure and always offers me a fair price. I am always well pleased with the service dept at Arrowhead Honda More

Prompt and professional!! Stephanie was very courteous and straight forward with her answers. I was a little perplexed when a prior estimate,not done by Stephanie, was also pri Stephanie was very courteous and straight forward with her answers. I was a little perplexed when a prior estimate,not done by Stephanie, was also printed on my current "needs to get done " list. This list totalled over $3600. Not certain why several of some of the larger billed items were not included in this current list as I have had no repair work completed since the prior estimate???? All that aside, as I said earlier Stephanie does an excellent job for you. More

Getting the car ready for travel Tom Urbina was very helpful, explaining the repair and its benefits to maintaining my car's overall optimal functioning and in getting the work done i Tom Urbina was very helpful, explaining the repair and its benefits to maintaining my car's overall optimal functioning and in getting the work done in an efficient manner. Thank you. More