1,771 Reviews of Arrowhead Honda - Service Center
Professional Servive The wait time was reasonable. There was a nice lounge in which to wait. The vehicle was ready when promised. The service advisor was helpful and pr The wait time was reasonable. There was a nice lounge in which to wait. The vehicle was ready when promised. The service advisor was helpful and professional. He explained the recommendations for service and what would be due on future visits. More
Good Service!! Derek kept me informed all through out my car's service maintenances & repair. Got my car back as soon as possible. Was told I could have a loaner c Derek kept me informed all through out my car's service maintenances & repair. Got my car back as soon as possible. Was told I could have a loaner car but mine was done before that was needed. More
I was treated professionally and with concern. My service writer was Brad, he was very professional and friendly. I made an appointment with him on the telephone and then met him the day of the a My service writer was Brad, he was very professional and friendly. I made an appointment with him on the telephone and then met him the day of the appointment. He got my car right in and the tech gave his diagnosis. Brad was right on it and had to send out a lot attendant to go to another dealership to get the needed part. Brad made sure my car was in and out in a timely manner and kept in communication with me. Thank you Brad, you made my appointment go very smoothly! More
Always excellent service! We have purchased 3 vehicles here, one new, two used. Sales were always great but their service: the best!!! Trust them completely. Tom Urbina is alwa We have purchased 3 vehicles here, one new, two used. Sales were always great but their service: the best!!! Trust them completely. Tom Urbina is always a pleasure to work with! More
Great service Always excellent, prompt, courteous service. I’ve owned many cars from Mercedes and Porsche to Chevrolet and Arrowhead service ranks at the top. I’ve Always excellent, prompt, courteous service. I’ve owned many cars from Mercedes and Porsche to Chevrolet and Arrowhead service ranks at the top. I’ve also had experiences with every Honda dealer in the Phoenix Valley and none compare. Great job!great More
Incredibly Helpful It was time to bring my car in for an oil change. I really liked working with Antwon Germany. He was efficient, professional, thorough and finished It was time to bring my car in for an oil change. I really liked working with Antwon Germany. He was efficient, professional, thorough and finished the car before he said it was due even though they washed my car. More
First oil change Vehicle was completed in time promised. Antwan was extremely polite and explained everything that would be done. I would recommend Antwan to friends a Vehicle was completed in time promised. Antwan was extremely polite and explained everything that would be done. I would recommend Antwan to friends and family More
Great! Tom was very helpful and got the Pilot back to me on time. Only Arrowhead people have ever worked on the Pilot. Super! We bought it there and couldn' Tom was very helpful and got the Pilot back to me on time. Only Arrowhead people have ever worked on the Pilot. Super! We bought it there and couldn't be happier. More
Arrowhead Honda Service Department The service team (as well as the sales team) at Arrowhead Honda treats you like good friends, ensuring you are comfortable and understanding the work The service team (as well as the sales team) at Arrowhead Honda treats you like good friends, ensuring you are comfortable and understanding the work to be completed. They do what they can to make sure you get the most conservative deal they can offer at the time. You are offered beverages and snacks should you choose to wait for your vehicle or shuttle transportation should you not. Tom helped us this time and has been our representative on more than one occasion. He "ROCKS"! More
Kevin Kevin, as always, was amazing!! He always goes the extra mile for us! They did not have the part and had to get it for us. Kevin, as always, was amazing!! He always goes the extra mile for us! They did not have the part and had to get it for us. More