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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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July 14, 2018

Good customer service Didn't have to wait long once I pulled into customer service, service rep very friendly and knowledgeable. Length of time to have service completed w More

by Carservice
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 14, 2018

Routine Maintenance Didn't have to wait long once I pulled into customer service, service rep very friendly and knowledgeable. Length of time to have service completed wa More

by tj123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 14, 2018

Second time within aweek. Tom is a true professional. This was the second time I dealt with him within a week. He kept me informed of the progress being made on this service. H More

by tobylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 14, 2018

Dave Scott has excellent customer service I appreciate Dave Scott because he goes out of his way to make sure my Pilot is in excellent condition. He does a great job explaining what is needed More

by cwilli03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor David Scott and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 14, 2018

Service Mike King has always been very knowledgeable and helpful He has discussed and explained options with me He has always provided me with discounts an More

by Van14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 12, 2018

Routine service The dealership solved the recall on my Takata airbag, and replaced all the fluids in my Honda Accord. As aways, David Scott handles my service in a v More

by Ruppert,Barbara965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor David Scott and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 11, 2018

Came into the service department with no appt. I came into the service department with no appointment but with a bad battery. I was helped immediately; they replaced my battery and washed the car. More

by Ninja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 11, 2018

great , friendly, service. The service adviser was very helpful and knowledgeable. Waiting time was minimal. Met the service manager and he was very friendly, helpful and know More

by ElJesus1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Anderson, Antwon Germany
Jul 17, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Arrowhead Honda's Express Advisor Antwon Germany and Assistant Sales Manger Jeff Anderson. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 09, 2018

Steve took very good car of me. Steve did his home work prior to my appt time verifying possible service needs he explain things in detail. He kept me informed on all work being done More

by msladyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

July 07, 2018

Airbag recall replacement I brought my Honda Civic for a passenger side airbag recall replacement. I picked Arrowhead Honda because it was close to my home. I am satisfied with More

by John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2018 -

Arrowhead Honda responded

John, Thank you very much for taking the time to review Service Advisor Robert Quintana and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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