1,771 Reviews of Arrowhead Honda - Service Center
Service experience Brought vehicle in for routine maintenance and the tech found a couple of problems. Our advisor Brad was very attentive and got authorization from our Brought vehicle in for routine maintenance and the tech found a couple of problems. Our advisor Brad was very attentive and got authorization from our warranty program to cover the needed repairs. The required repairs were accomplished in a VERY timely manner and we had our vehicle back the same day. More
Robert is an Amazing Service Adviser!!! :) I always have a great experience when bringing my vehicle in for service. My service adviser is the BEST! Always makes it a great experience. I always have a great experience when bringing my vehicle in for service. My service adviser is the BEST! Always makes it a great experience. More
Scheduled Service Great customer service. I’ve been coming to this dealership for 25 years and have always been impressed with everyone I’ve dealt with. Keep up the goo Great customer service. I’ve been coming to this dealership for 25 years and have always been impressed with everyone I’ve dealt with. Keep up the good work. More
Excellent Service Advisor - Dan Thomas Dan Thomas is a knowledgeable and professional representative that we like and trust our vehicles. He represents Honda and the Arrowhead dealership v Dan Thomas is a knowledgeable and professional representative that we like and trust our vehicles. He represents Honda and the Arrowhead dealership very well for which they should be proud! More
Very happy with the work that was done. I have been working with David Scott for years. He is an excellent service coordinator. I also want to commend Celeste Fitzpatrick for her guiding m I have been working with David Scott for years. He is an excellent service coordinator. I also want to commend Celeste Fitzpatrick for her guiding me through service and purchasing. More
Sales and Service I bought a 2018 pilot from arrowhead. I live much closer to Surprise Honda and tried to strike a deal with them, unsuccessfully. Arrowhead Honda was I bought a 2018 pilot from arrowhead. I live much closer to Surprise Honda and tried to strike a deal with them, unsuccessfully. Arrowhead Honda was much easier to deal with through the buying experience. I felt like I was treated fairly and respectfully. I was concerned about the service department, since I had never had to deal with them before. I was surprised at how easy it was to make an appointment. They took care of my oil change and tire rotation quickly. I was in and out in a flash. what a great experience...... More
regular service A problem was found, explained to me and corrected. I was given a loaner car to use while I left the car at the dealership for the repair work. Brad A problem was found, explained to me and corrected. I was given a loaner car to use while I left the car at the dealership for the repair work. Brad took good care of me and my needs and is always pleasant. More
Oil change and car wash in 30min Mr Proo helped me out with quick service on what looked liked a busy day. Thank you for the quick car wash added in. Very professional and greeted us Mr Proo helped me out with quick service on what looked liked a busy day. Thank you for the quick car wash added in. Very professional and greeted us with a smile. More
Communication about service is good. The Service representative is friendly and informative about the service to be done and any suggested future service. Time estimate for service is nev The Service representative is friendly and informative about the service to be done and any suggested future service. Time estimate for service is never exceeded. More
Outstanding Service! I needed a last minute tire repair. They looked it over and I ended up needing a new tire. Even being last minute they took care of it and had me on m I needed a last minute tire repair. They looked it over and I ended up needing a new tire. Even being last minute they took care of it and had me on my way in no time. More