1,771 Reviews of Arrowhead Honda - Service Center
Excellent service Very helpful and informative. Dan was right on top of our car issue. Very prompt and easy to communicate with. We will recommend your service to our f Very helpful and informative. Dan was right on top of our car issue. Very prompt and easy to communicate with. We will recommend your service to our friends. More
oil change Scheduled for an oil change and found out I was due for a 30,000 transmission fluid change and a few other things. I can contacted immediately and wa Scheduled for an oil change and found out I was due for a 30,000 transmission fluid change and a few other things. I can contacted immediately and was informed of what needed to be done. Had car back a few hours later. Outstanding service More
Service Went in for service on our Honda Pilot and continue to get excellent service from Tom Urbina. I’ve had Tom as a service rep for about 5-7 years and co Went in for service on our Honda Pilot and continue to get excellent service from Tom Urbina. I’ve had Tom as a service rep for about 5-7 years and couldn’t be any happier More
Came in for a recall on my Honda Civic Steve Bullock was my service rep. He did an absolutely fantastic job. he made sure I was well informed every step of the way as I was still in the wai Steve Bullock was my service rep. He did an absolutely fantastic job. he made sure I was well informed every step of the way as I was still in the waiting lounge. I really like working with Steve he made me feel very comfortable and welcome at your Honda dealership. More
Above and beyond customer service in service area Darren W went out of his way to listen to my concerns, answer my questions and take action to correct my auto’s issue. He is extremely knowledge of Darren W went out of his way to listen to my concerns, answer my questions and take action to correct my auto’s issue. He is extremely knowledge of the Honda Mechanical operation and problem solving Celeste F has been always available for any question I have regarding general operation of my CRV He is a great ambassador for arrowhead honda More
Good customer service Thorough and knowledgeable service from Tom Urbina. Timely work done as well. Explained services and costs well. Asked for additional information rega Thorough and knowledgeable service from Tom Urbina. Timely work done as well. Explained services and costs well. Asked for additional information regarding extended warranty and Tom explained well . More
One of the fastest service dropoffs ever This was my first time ever at Arrohead Honda, it was one of the friendliest and fastest service check-in and check-out ever. Fast, friendly - all-sta This was my first time ever at Arrohead Honda, it was one of the friendliest and fastest service check-in and check-out ever. Fast, friendly - all-star service! More
service review We had a funny smell in our vehicle and took it into the dealership without an appointment and Robert got us right in and fixed the problem without to We had a funny smell in our vehicle and took it into the dealership without an appointment and Robert got us right in and fixed the problem without too much of a wait. Very pleasant and pleased with the service. More
Quick action on recall item The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment a The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment and we asked for an oil change as well. As usual, when we arrived, Tom promptly met us, had all the details for us to review, and had applicable discount coupons ready for us. We were in and out very quickly and efficiently. Thanks Tom and service team! More
Excellent experience Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. More