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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

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November 21, 2018

Excellent service Very helpful and informative. Dan was right on top of our car issue. Very prompt and easy to communicate with. We will recommend your service to our f More

by Madison1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Dan Thomas. We really appreciate your business, and you taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

oil change Scheduled for an oil change and found out I was due for a 30,000 transmission fluid change and a few other things. I can contacted immediately and wa More

by rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Mike King. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Service Went in for service on our Honda Pilot and continue to get excellent service from Tom Urbina. I’ve had Tom as a service rep for about 5-7 years and co More

by Cob1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Came in for a recall on my Honda Civic Steve Bullock was my service rep. He did an absolutely fantastic job. he made sure I was well informed every step of the way as I was still in the wai More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Steve Bullock.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 20, 2018

Above and beyond customer service in service area Darren W went out of his way to listen to my concerns, answer my questions and take action to correct my auto’s issue. He is extremely knowledge of More

by Pz123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Fitzpatrick, Brandon Whitaker
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Express Advisor Brandon Whitaker and Celeste Fitzpatrick in Sales. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 18, 2018

Good customer service Thorough and knowledgeable service from Tom Urbina. Timely work done as well. Explained services and costs well. Asked for additional information rega More

by Carmelmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service AdvisorTom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 18, 2018

One of the fastest service dropoffs ever This was my first time ever at Arrohead Honda, it was one of the friendliest and fastest service check-in and check-out ever. Fast, friendly - all-sta More

by WCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Mike King. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 17, 2018

service review We had a funny smell in our vehicle and took it into the dealership without an appointment and Robert got us right in and fixed the problem without to More

by fgbeelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Robert Quintana. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 16, 2018

Quick action on recall item The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment a More

by AZ_2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department . Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

November 16, 2018

Excellent experience Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. More

by Ken Shufeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 21, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Express Advisor Brandon Whitaker. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

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