1,771 Reviews of Arrowhead Honda - Service Center
Always fast service Thank you for always being so friendly and usually quicker than the estimated time you give me. I dread bringing my car to get serviced, since it woul Thank you for always being so friendly and usually quicker than the estimated time you give me. I dread bringing my car to get serviced, since it would take hours at Honda in Chandler, but Arrowhead Honda rocks. More
Good service. I came in to have the recall part repaired on passenger air bag. Friendly employees. Van drivers very pleasant; brought me to work in a timely manner I came in to have the recall part repaired on passenger air bag. Friendly employees. Van drivers very pleasant; brought me to work in a timely manner and picked me up from work right as well, More
Scheduled my appointment online. Was seen promptly. Scheduled my appointment online. Was seen promptly after checking in with the service writer. Service writer was very attentive and made sure I unders Scheduled my appointment online. Was seen promptly after checking in with the service writer. Service writer was very attentive and made sure I understood the service options available. I was in and out of the dealership within 90 minutes. More
Friendly Reliable Service Called for an appointment, and was asked if we could be there in 1/2 hour. We were there in fifteen minutes. Took us right in and told us it would 45 Called for an appointment, and was asked if we could be there in 1/2 hour. We were there in fifteen minutes. Took us right in and told us it would 45 minutes to an hour. It was less than an hour. the car was returned to us clean and ready to go. More
Personable and Professional Service department employees at this location have always taken extra steps to help me resolve mechanical questions. They are very attentive and respo Service department employees at this location have always taken extra steps to help me resolve mechanical questions. They are very attentive and responsive to the needs of the customer. More
Oil change on new CRV From the first person I spoke with (Mr. King) and then the service advisor (Antwon Germany) all were very professional and helpful. They were on time From the first person I spoke with (Mr. King) and then the service advisor (Antwon Germany) all were very professional and helpful. They were on time for my appointment and I was in and out in 45 minutes! Wow! More
Awesome Customer Service! Scheduling an apt was fast and easy! Tom was great to explain and also sent me an email of all that was done! He arranged for their courtesy van to a Scheduling an apt was fast and easy! Tom was great to explain and also sent me an email of all that was done! He arranged for their courtesy van to assist in dropping and picking me up. He also arrange for my car to me washed! Thank you for the awesome service! It's greatly appreciated! More
Great Job Tom, Thanks! I recently dropped my car off for routine maintenance, while my car was there the technician found additional issues. Tom recognized the items were co I recently dropped my car off for routine maintenance, while my car was there the technician found additional issues. Tom recognized the items were covered on warranty and got it taken care of. He called me, gave me the details and explained why my car would take a bit longer to complete. He also caught the fact I had a prepaid maintenance plan on my car which I forgot..... Thanks Tom, your experience and care for your customers shines brightly....... More
Good job I scheduled an appointment for both my car and truck on the same day. Truck went 45 minutes earlier and yet the car got done first. Didn’t quite under I scheduled an appointment for both my car and truck on the same day. Truck went 45 minutes earlier and yet the car got done first. Didn’t quite understand the confusion and it seemed like people without appointments got in just as quickly. But the staff was courteous and I believe that goes a long way. More
Great Service from Brandon This is the 2nd time I’ve needed to visit this dealership so far and both times I’ve had the pleasure of being helped by Brandon. He was so helpful, s This is the 2nd time I’ve needed to visit this dealership so far and both times I’ve had the pleasure of being helped by Brandon. He was so helpful, super informational and got me in and out quickly with zero hassle! I will definitely visit this location again when my car needs service because of him. Thank you Brandon! More