Back

Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,771 Reviews

1,771 Reviews of Arrowhead Honda - Service Center

Sort by
January 12, 2021

Always good with accommodating with my schedule when something goes wrong with my car or with maintenance. My service advisor always makes sure that my car and I are okay. More

by hamodo75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
Jan 15, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 12, 2021

The newly renovated Arrowhead Honda Dealership was extremely clean. My service guy Grant was very helpful. Dealership maintain social distancing. Everyone was wearing masks as well. My service was qui More

by Silver18
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick
January 11, 2021

I was pleased with the service and the associate, but somewhat disappointed with my final invoice. When I arranged for the item in the parts department, they gave me a price also for installation. The fi More

by lenbev
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
January 09, 2021

Tom Urbina always has amazing customer service. Robert was also fantastic and accommodating. They were able to get me in the next morning, as I requested. More

by mbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 08, 2021

Steve was very helpful in answering some questions about my car, besides what was wrong with it. The new battery was put in. And didn't have to wait too long. He was very courteous. There was no charge fo More

by jctalix
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 08, 2021

Derrick was very professional and understood situation. Don’t put restrictions on my review or I will stop giving. 25 words is twice as many necessary. More

by genethora2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 07, 2021

Steve Bullock was my service adviser. The oil change, tire rotation, and software update were completed ahead of schedule. I was very pleased with the service provided. More

by surprisemg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Krallis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 07, 2021

They get the job done quickly and correctly. And they have coffee and donuts! It was easy to schedule my appointment online and Jimi showed me how to recalibrate my TPMS. More

by PAM M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino
Jan 11, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 06, 2021

I requested and received an early next-day appointment for a dead battery that had to be jumpstarted twice. A new battery (under warranty) was put in and I was on my way quickly. More

by Happy Honda Owner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 06, 2021

First visit to the service department for an oil change and tire rotation. I have no complaints everything was done satisfactorily. Eddie was very informative More

by Chico1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Jan 06, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

...
10
...