Arrowhead Honda - Service Center

Avoid this dealership! The worst and most incompetent service department! I scheduled a service for a 4-tire change, wheel alignment, and transmission flush. I waited for 2 The worst and most incompetent service department! I scheduled a service for a 4-tire change, wheel alignment, and transmission flush. I waited for 2 hours, so I asked how it was going. Divac said he was just waiting for my key. Another hour passed, and there was still no update. Everyone else in the waiting area had gone home! So, I went to their shop to look, but my car was nowhere to be found. I walked to the back and saw my car sitting there untouched! The tech said he was now going to take it in. I told him not to touch it, and I would just go home. They wasted 3 hours of my (family’s) time! A bunch of incompetent people! They deserve zero stars and a middle finger! More

Sean has always taken care of me when I take my accord to the dealership. When he says he is going to do something he does it. Always professional and will keep you informed of the progress of the services b the dealership. When he says he is going to do something he does it. Always professional and will keep you informed of the progress of the services being performed on your car. More

I have been using Arrowhead Honda for Service on my 2006 Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he has demonstrated, professionalism, integrity, patience with listening to my repair issues and and educating me on the what and why of my repairs. During the recent software hack incident, my car had been repaired and Robert worked with me so I could retrieve my car in a timely manner in spite of the profound complications caused by the event. Kudos to Robert Q! More

Arrowhead Honda is the best! Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. More

Excellent customer service. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. More

Since moving to Arizona 4 years ago, I have depended on the people at Arrowhead Honda to keep my 2019 Honda in perfect condition. Everyone I have dealt with at Arrowhead has been professional, reliable, the people at Arrowhead Honda to keep my 2019 Honda in perfect condition. Everyone I have dealt with at Arrowhead has been professional, reliable, friendly, and conscientious. Everyone in the service department has taken the time to explain what service was needed and why. They have kept all their promises regarding length of time needed to maintain my car, and keep it in good running order I feel very fortunate to have found Arrowhead Honda, and I will continue to ask them to maintain my vehicle for as long as I own it More

Arrowhead Honda has been my choice for new cars, and service since 2008! Honest and dependable! No add on gimmicks! Just straight forward honesty! service since 2008! Honest and dependable! No add on gimmicks! Just straight forward honesty! More

Rob recently helped us replace a transmission in our 2013 Fit. Painful experience, but Rob helped make it much easier. He worked to get us a genuine replacement for a reasonable cost so that our warranty wou Fit. Painful experience, but Rob helped make it much easier. He worked to get us a genuine replacement for a reasonable cost so that our warranty would be better, and thoroughly went over the car for our peace of mind. It drives like it did when brand new. Rob is honest, dedicated, smart, and we consider him our friend and wouldn’t go anywhere else for service. More

Steve is hands down the best service tech, friendliest and helpful employee there. Been going for over 12 years now for service and Steve is the best all around. and helpful employee there. Been going for over 12 years now for service and Steve is the best all around. More

Been going to this shop since I bought my CRV in 2019. Always have been straight forward with me Always have been straight forward with me More