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Arrowhead Honda

Peoria, AZ

4.5
3,420 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,420 reviews

October 02, 2023

On 9/22/23 I took my car in for an oil change and tire rotation. I met with Steve Bullock and he went over all the recommendations made by the technician before the service and again afterwards in great More

by TDIANEWILLIAMS377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Arrowhead Honda responded

Thank you so much for the 5-star review! RAQUEL

September 29, 2023

Raquel is amazing, informative and has great customer service. She works with my schedule when I need to make an appointment and gets me in right away! More

by slee_611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Arrowhead Honda responded

Thank you so much for the 5-star review! RAQUEL

September 18, 2023

Great Customer Service, very thorough explanation of work performed and provides options when options are available More

by DAFOLKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Arrowhead Honda responded

Thank you so much for the 5-star review! RAQUEL

September 13, 2023

They are very deceitful and have no problem with lying to your face I would not recommend. More

by steveskaggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mo Babul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Arrowhead Honda responded

Thank you for taking the time to share your experience with us, Steve. We apologize for any inconvenience or negative interactions you encountered during your visit. It is our goal to provide exceptional customer service, and we regret that we fell short of your expectations. We appreciate your feedback and will take it into consideration to improve our services in the future. If you have any further concerns or questions, please feel free to reach out to our customer service manager Raquel Perez at 480-573-1695.

Sep 13, 2023 -

steveskaggs1 responded

I'm very happy with my new Honda Accord Hybrid Touring Edition. I purchased it from Bell Honda and had a wonderful experience. I was deceived by your salesman Bo Babu just to get me to come back the following day which I did and everything he told me the day before to get me there was not true. He also was very upset that I called him out on it and then became very rude.

Sep 13, 2023 -

Arrowhead Honda responded

We do apologize this transaction was anything but exceptional. Will take feedback to management and very happy you were able to stay in the Honda family. Please feel free to reach out to our customer service manager Raquel Perez at 480-573-1695 if want to discuss any further.

Sep 13, 2023 -

steveskaggs1 responded

It wasn't the product it was the dealership

August 30, 2023

The wurst supervisor ever , he said his company is lying on customers and they don’t have deals for Labor Day so how come I can trust buying a car from this place and when we left the building he run behind More

by ereensalama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Rojas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jemmy
Sep 13, 2023 -

Arrowhead Honda responded

Thank you for taking the time to share your experience with Ereen. We apologize for any inconvenience or negative interactions you encountered during your visit. It is our goal to provide exceptional customer service, and we regret that we fell short of your expectations. We appreciate your feedback and will take it into consideration to improve our services in the future. If you have any further concerns or questions, please feel free to reach out to our customer service manager Raquel Perez at 480-573-1695.

August 30, 2023

Dan Thomas has been an exceptional Service Manager. I have had the pleasure of working with him for quite a few years and he has been consistently professional, considerate, warm, and is a gentleman. H More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Sep 13, 2023 -

Arrowhead Honda responded

Thank you so much for the 5-star review! RAQUEL

August 09, 2023

Horrible customer service haven’t even met the guy and straight up disrespectful and when I ask him to talk to me professional proceeds to screen his lungs out. More

by <3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
August 07, 2023

I want to say a special thanks to Randy for helping me out today with my car key issue. My car steering wheel got locked and my car was parked at Circle K. I didn’t know what was wrong with my car and how More

by khankm766
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy in parts
Aug 08, 2023 -

Arrowhead Honda responded

Thank you so much for the kind words and the 5 star review! RAQUEL

July 21, 2023

At 118 degrees the crv I’m driving alarmed low tire pressure on my way home. I went to a discount Tire at first and was told they dont pump air when it’s way too hot in the valley. I decided to drive t More

by Rowena R.
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Flaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Arrowhead Honda responded

Thank you so much for the kind words and the 5 star review!

July 06, 2023

I wanted you to know how much I appreciate Steve Bullock. He has helped me whenever I come to the service department in a very professional way, he is courteous and helpful. They have a great coffiee machi More

by Karenscheuerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Arrowhead Honda responded

Thank you so much for the kind words and the 5 star review! RAQUEL

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