Arrowhead Honda
Peoria, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I have bought several vehicles from Arrowhead Honda the last two being from Jason. Jason was very prompt and fulfilled my specific requests. I wanted a certain make, model and color and he found it fast. H last two being from Jason. Jason was very prompt and fulfilled my specific requests. I wanted a certain make, model and color and he found it fast. He also got me the best monthly payment to fit in my budget. When I got to the dealership, Jason had everything ready for me to sign. He is very fast, efficient, knowledgeable and professional and I will recommend him to anyone that wants to buy a vehicle. Thank you Jason so much for your excellent customer service. Arrowhead Honda is lucky to have you! More
My overall experience with Arrowhead Honda and my salesperson, Brian Alexander, was "world-class." The service that my husband and I received was just amazing. Brian was wonderful explaining the fe salesperson, Brian Alexander, was "world-class." The service that my husband and I received was just amazing. Brian was wonderful explaining the features of the Honda Civic and Honda Accord including the benefits to each one. He was very patient and went the extra mile to show me vehicles with various exterior and interior color choices. Bless his heart, he unlocked several cars for me so I could get a look at the color schemes. He provided a personal touch as well as bringing his personal experiences. You can tell that Brian is passionate about the service he provides and is very proud of working for Arrowhead Honda. Brian offered the option to look at my vehicle to see what they could do for a trade. He made trading cars and purchasing a new one very easy and convenient. We could not of asked for a better salesperson. He stayed late after his shift waiting for us to complete financing so that he could bring us to my new car and go over all of the features. He added a special touch by giving me a gorgeous Honda key chain. Everyone that we met at Arrowhead Honda was very pleasant and provided great service. I want to thank Arrowhead Honda and mostly Brian for your "world-class" service. Because of my overwhelmingly positive experience, I will definitely refer Arrowhead Honda to friends and family and they definitely have our repeat business. Thank you!! More
I gave the rating I have because I was so pleased with the way my whole transaction was handled. From start to finish I felt like Daryl was confident, capable, knowledgable, informative and charming. I wa the way my whole transaction was handled. From start to finish I felt like Daryl was confident, capable, knowledgable, informative and charming. I was in everything was explained to me well and then we chatted a little and then I met with the sales manager. Everyone was delightful and I will not mind recommending family and friends to Daryl or Honda to do business in the future. Thanks Daryl your a great salesperson and I enjoyed our car experience together. More
We have purchased 9 Honda vehicles since 1996. Three of them have been from Arrowhead Honda. Each time we dealt with the same salesman, Tony Toaca. We feel that all of our questions and concerns have been them have been from Arrowhead Honda. Each time we dealt with the same salesman, Tony Toaca. We feel that all of our questions and concerns have been answered knowledgeably and honestly and most importantly we feel once again that we got a good deal. Tony keeps bringing us back and I'm fairly sure when it's time for a new car, we'll call Tony. More
On Sunday, June 27th I contacted four Honda Dealerships about purchasing a vehicle. I received responses from all four. Eric responded from Arrowhead Honda. His responses were quick and followed with the a about purchasing a vehicle. I received responses from all four. Eric responded from Arrowhead Honda. His responses were quick and followed with the ability to answer my questions by phone or Email. On Tuesday June 29th I visited the four dealerships with my trade-in for an out-the -door price. I aksed them to Email me the proposal and would purchase on the next day based on who had the best offer. Eric was the only person that did not "pressure" me by bringing in some other part of the management team. Eric did not turn my vehicle over to several people to evaluate its worth. (He judged it himself) Eric was the only one that actualy Emailed a proposal. (The rest tried to convince me they were the lowest/best and gave me a written proposal on the spot)Eric's proposal was well below what other Honda Dealserhips proposed to me. When we purchased the vehicle on Wed. June 30th, Eric was right there to answer questions, and assure us he would be our "representative" if needed. My wife was very impressed with Eric's ability to explain the different parts of the Honda Cr-V. In summary: 1. Eric did what I wanted him to do via Email. 2. Eric did not bring in "others" to try to pressure me to purchase right then and there. 3. Eric met with me for about 15 minutes when I brought in my trade for evaluation and his Email with proposal was waiting for me when I got home. 4. Most important comment by Eric "We gave your trade-in more than "book" because we wanted to lower the cost of purchasing for you. Thank you! Thank you Thank you! A+ for your dealership. Also, it was nice to see the employees working, not just sitting in groups among themselves or just drinking coffee. I get the sense that your dealership is serious about being fair, taking care of its customers, and hiring quality and knowledgeable people. Thanks again for a great purchasing experience. More
Excellent customer service in a very nice and comfortable atmosphere. To me it was a real pleasure doing business with arrowhead Honda. I would definitely buy from them again and would highly recommend them atmosphere. To me it was a real pleasure doing business with arrowhead Honda. I would definitely buy from them again and would highly recommend them to anyone interested in buying a Honda, new or used. More
I had an amazing experience at Arrowhead Honda. They were very helpful answering all my questions and getting me a great deal on my vehicle. I have nothing bad to say about my experience. I had done business very helpful answering all my questions and getting me a great deal on my vehicle. I have nothing bad to say about my experience. I had done business at a different Honda dealership and had a bad experience but it was nice to find a location that was concerned with customer service. They truly tried to make me happy and they suceeded. More
Joe was so friendly and made the whole experience a delight. He had the exact car we wanted ready and waiting for us when we arrived and he answered all of our questions. I will definately recommend ar delight. He had the exact car we wanted ready and waiting for us when we arrived and he answered all of our questions. I will definately recommend arrowhead Honda to a friend and specifically Joe. Thank you very much. More
Jason Heximer was a very nice and profesional personn.When we came in it was almost 7pm the receptionist ask me if we been help.And i told her no then she called one of the representative.Whic Ja personn.When we came in it was almost 7pm the receptionist ask me if we been help.And i told her no then she called one of the representative.Whic Jason Heximer came out and helped us.He's very helpful and gave us all the information abput the car we want.So for us he has a good customer service.And i will recomend him to my friend and family. More
I stopped in to see a new Accord and the sales person took us right to the car we liked and we went for a drive. Nice guy, knowledgeable and understanding. My wife and I were not sure about the car and took us right to the car we liked and we went for a drive. Nice guy, knowledgeable and understanding. My wife and I were not sure about the car and went to lunch. We called and asked him to look at the numbers, give us a rough estimate on our trade (after leaving him with the VIN number to run CARFAX) and he said he would get back to us within the hour. Nothing. We called back and left a message, nothing. I remember receiving an e-mail from someone and e-mailed them. Nothing. We wound up at another dealership that treated us very well and although we could not make a deal there, we recommended that dealer to a family member who did purchase from them the next weekend. I even contacted the sales manager at Arrowhead to inform him of the experience, not wanting anything in return. As a business person, I would want to know if something was not working from a customer perspective. The attitude I received was less then appreciative. I would not recommend this dealership from a purchase perspective, but understand from others I know their service department is very good. More