Arrowhead Honda

This was our third car from Arrowhead. As always they gave us a great deal and treated us well. We will definitely go back for our next Honda. Through Arrowhead we were able to get the car we wanted at a gave us a great deal and treated us well. We will definitely go back for our next Honda. Through Arrowhead we were able to get the car we wanted at an outstanding price. The whole experience took less than two hours. More

Doug sold me my first car (2003 Civic) when I was 18yrs old and was so helpful during the experience that I couldn't imagine using anyone else for my second purchase (2010 CRV)! His customer service and fo old and was so helpful during the experience that I couldn't imagine using anyone else for my second purchase (2010 CRV)! His customer service and follow through are EXCEPTIONAL! Doug is always upfront, honest, extremely helpful and always knowledgable about every vehicle on the lot. One of the things that I love most about Doug is that I never feel like he is trying to "sell" me anything, he listens to what I want and gives the options that are available within my budget. My family has purchased over 10 vehicles in the last 8yrs and all from Doug T! My family and I have always had such fabulous service from him that we recommend him to anyone that might be looking to purchase or lease a vehicle. If you are shopping for a vehicle, ask for Doug T., you won't regret it! More

Rebekah & Brian ar amazing! Had such a great buying a CR-V, we went back and bought a Civic LX 2 weeks later. Excellent salesman, no going back & forth about price. In and out in under 2 hours! Can't CR-V, we went back and bought a Civic LX 2 weeks later. Excellent salesman, no going back & forth about price. In and out in under 2 hours! Can't imagine ever buying from any other dealership. More

I will start out with the important part..... I AM I will start out with the important part..... I AM 110% DELIGHTED WITH MIKE REPPY, AND THE COMPLETE ARROWHEAD HONDA EXPERIENCE THAT I HAD TODAY, I will start out with the important part..... I AM 110% DELIGHTED WITH MIKE REPPY, AND THE COMPLETE ARROWHEAD HONDA EXPERIENCE THAT I HAD TODAY, PURCHASING MY CERTIFIED HONDA. I am a very knowledgeable used car buyer, being a car enthusiast that has owned all types of vehicles. I have been a firm believer in Honda vehicles, for their quality. I was delighted with Mike Reppy, he took the time to make sure I purchased the right vehicle. He answered all of my questions truthfully, he NEVER tried to pressure me, lie to me or change my mind, he worked WITH me, and allowed me to make the right decision. Mike is Solid Gold !!!!! I was also treated very well by everyone I came in contact with at Arrowhead Honda today. I cannot verbalize what a great experience this was, I now own a beautiful Honda CR-V, that looks like new, and will make me very happy for years to come. If you are looking for a great car buying experience, I am sure you will find that they will treat you to a simple, honest, and hassle-free vehicle purchase experience Another Happy Honda Owner, Curtis More

It's now the next day after buying my new Honda Accord and I would like to tell you what a swell experience the entire process was over the last two days. I have purchased a lot of new cars over the past and I would like to tell you what a swell experience the entire process was over the last two days. I have purchased a lot of new cars over the past 40 years and must say that this (Honda #4) purchase was by far the most "pleasurable" of all. A special thanks to Ron Cross for his attention to our needs and desires. His knowledge of product sales, financial aspects, and very pleasing good humor and respect during this negotiation was very professional. Most always the paper signing is a long effort and can bring up some negative situations, in this case Mr. Jeff Sokol made this process a breeze and enabled us to get a very good Extended Service contract for our new car. An added thanks to sales director Mr. Thad Zorn for his work making this sale a real pleasure. Thanks to all at Arrowhead HONDA. More

DARYL WAS VERY LOW-KEY, HELPFUL AND THERE, BUT NOT IN OUR FACE OR PUSHY. A FLOOR MAT WAS TORN DURING THE DETAILING, DARYL QUICKLY REPLACED IT. WE HAD HOPED TO GET THE PRICE A LITTLE LOWER SINCE IT WAS A USED FACE OR PUSHY. A FLOOR MAT WAS TORN DURING THE DETAILING, DARYL QUICKLY REPLACED IT. WE HAD HOPED TO GET THE PRICE A LITTLE LOWER SINCE IT WAS A USED VEHICLE, BUT WE STILL LEFT FEELING GOOD ABOUT OUR PURCHASE. WE DID END UP HAVING TO REPLACE THE BATTERY THE DAY AFTER WE PURCHASED THE VEHICLE BECAUSE IT DIED AFTER WE GOT HOME (200 MILES AWAY FROM THE DEALER). HOWEVER, WE HAD CALLED ARROWHEAD AT 8:30 AT NIGHT WHEN WE DISCOVERED THE DEAD BATTERY, JUST BEFORE CLOSING, TO LEAVE A MESSAGE FOR DARYL. HE HAD LEFT FOR THE DAY BUT THE DEALER IMMEDIATELY CONTACTED HIM. HE CALLED US BACK WIHTIN FIFTEEN MINUTES OF OUR CALL AND TOLD US TO GET A GOOD BRAND NEW BATTERY AND SEND THEM THE RECEIPT AND WE WOULD BE REIMBURSED. THEN THIRTY MINUTES AFTER THAT THE DEALER CALLED US BACK AND TOLD US WE COULD DRIVE THE VAN BACK TO THE DEALER THE NEXT DAY AND THEY WOULD INSPECT IT POINT BY POINT AGAIN AND APOLOGIZING FOR THE ERROR. IT WAS NICE TO HAVE THAT KIND OF SUPPORT. ALL IN ALL, WE HAD AS CLOSE TO PERFECT EXPERIENCE AS ONE CAN GET BUYING A CAR. WE THANK DARYL FOR HIS HELPFULNESS AND FRIENDLY APPROACH. More

Rebekah is very knowledgeable and personable. We felt comfortable asking whatever questions we had and she made us feel that she was willing to do whatever extra research necessary to help us make the be comfortable asking whatever questions we had and she made us feel that she was willing to do whatever extra research necessary to help us make the best decision possible. If we wanted to know about different colors and features, she gave us options, but helped us to figure out what was right for us. She made herself available when we needed to see her and kept in touch after the sale. We did business with her twice and would do business with her again! More

Bob was so amazing. We had really anticipated buying our first new car alone would be difficult. We expected a rude over bearing salesman, and we even inlisted the help of my father in law. Well we didn't n first new car alone would be difficult. We expected a rude over bearing salesman, and we even inlisted the help of my father in law. Well we didn't need him, because Bob was amazingly friendly. He was not pushy or overbearing at all. He really seemed interested in giving us a good deal. He came off more like a good friend. He didn't try to give us any information that we didn't ask for, and we never had to haggle him down on price. He took my old piece of junk and gave us way more than I thought it was worth. We love our new car and so do our kids. It will be a great car for them to grow older with. We love the tire check feature, the oil life light, and the mpg gage. It is like driving a sporty mini van. It was the perfect car for our family, and I would say the number one reason for us buying the car was our salesman, Bob. More

As my wife and I approach our 80th year, we thought we needed to return to where we had bought our last automobile nine years ago. We're obviously not frequent buyers. There was no need, since our car we needed to return to where we had bought our last automobile nine years ago. We're obviously not frequent buyers. There was no need, since our car we traded in was a 2001 Honda Accord. We didn't really have a need to trade, except for the fact that I'm a keyboard/vocalist, and still actively at it. The problem was that it was becoming increasingly difficult to load my keyboard, microphones, speakers, etc. into the back seat of the Accord. As I mentioned, we last purchsed a car in 2001, and we had a good experience at Arrowhead Honda, and thought that was a good place to start, although we now live about 125 miles away, in Northern Arizona. We were greeted at the door by Brian Alexander, who handled every facet of the transaction expertly, and it was only after we bought the car, that we found out Brian was new at Arrowhead. So, to sum it all up, we got a great deal on a new Honda CRV, a good deal on our trade-in, and were treated very professionally by everyone we dealt with. I can speak with some expertise, because (although I didn't tell them), about 30 years ago, I had my own used car lot, and did very well, because I employed the same attitude in dealing with my customers, as I received at Arrowhead. I would recommend them to anyone. More

Mike made the process of buying this car fast and easy. I appreciated the professional way Mike handled my purchase. I went into the dealership knowing what I wanted, and the entire team at Arrowhead Hond I appreciated the professional way Mike handled my purchase. I went into the dealership knowing what I wanted, and the entire team at Arrowhead Honda made the transaction painless. I will continue to look at Arrowhead Honda for future car purchases, and highly recommend Mike as a contact person. More