Arrowhead Honda

Justice waqs very friendly and informative. He treated us with respect and did not put the full court press on. We went back the next day and purchased the car for what we were willing to pay, so we were ver with respect and did not put the full court press on. We went back the next day and purchased the car for what we were willing to pay, so we were very happy with the transaction. The finance departmrnt was well organized and efficient Our overall experience was great and we were very pleased to deal with Justice. Gary & Mary Osier More

My wife and I saw a 2009 used Toyota Prius for sale on AutoTrader.com at Arrowhead Honda. I called Arrowhead and after learning that the car was still available, we drove there. Someone had placed the car AutoTrader.com at Arrowhead Honda. I called Arrowhead and after learning that the car was still available, we drove there. Someone had placed the car right by the front door so that we could see it immediately. We were met by Joel Matteson, who showed us the car and went with us for a test drive. After deciding to purchase the car we were helped by Samantha Geck. Both Joel and Samantha couldn't have been more helpful, friendly, and courteous to us. It was the best car buying experience we've ever had! If this dealership, and the people who work there, are as nice as both Joel and Samantha were when we were buying a TOYOTA, we can only imagine how great they would be if we were buying a Honda instead! We wholeheartedly can recommend Arrowhead Honda to anyone looking to buy a car! More

For the last 10 years we have been having our 2000 Honda Insight serviced at Arrowhead Honda despite buying it elsewhere. I developed a wonderful service relationship with Mitch Wilson, so much so that Hon Insight serviced at Arrowhead Honda despite buying it elsewhere. I developed a wonderful service relationship with Mitch Wilson, so much so that Honda was going to have the first crack at selling us a new car. When the Insight developed a serious issue we had to decide whether to fix it or put that money into a new car. As I said, Mitch knows me well. He knows that I hate new car dealers and the whole process. I hate feeling like a meal for a piranha when I step onto a showroom floor. Mitch knew this so when I asked if he could suggest someone I could speak with he gave me a couple of names, one being Doug Telgenhoff. I met Doug on Black Friday and had a discussion with him to find out what hybrids were in stock and at what prices. We looked at, but did not test drive, the Insight and the CR-Z. Saturday morning, after coming to a tentative decision about the 2000 Insight, I brought my wife up to meet Doug at 11:00 AM. We chatted, went over various ownership options, discussed trade and then went for a test drive. The old Insight was a 2-door, five speed hybrid and we loved it. It felt like an honest car in that steering was responsive and you could feel bumps in the road. The 2010 Insight is a 4-door car with approximately an additional 25 HP. Our old Insight averaged 64 MPG over 88k miles. The new Insight is rated approximately 20 MPG less, but some folks report getting into the 60's so we will see. At any rate we both drove the car, this one being an automatic with the CVT transmission and liked it. It felt very much like the earlier Insight, just larger. Some said it was the old Insight on steroids. That may be apt. Doug was great throughout that transaction. In fact he was so good we decided to trade my subcompact for a 2010 Fit, which very much surprised Doug because we had not really discussed putting me into a Fit. Anyway, we both drove the Fit, this one being a 5-speed. We discussed a trade, went through some numbers and decided to do the deal. The bottom line is that Doug T. was the best (professional) automobile salesman that I have ever met. He is available by cellphone or email and has answered all of my post-sale questions. He hasn't forgotten who I am once that I drove off the lot. I am seriously impressed. The best part is that we did do the deals and now I get to deal with Mitch Wilson for all of our service related issues. Mitch, like Doug, is that good. More

2 years ago I had the great fortune of going to Arrowhead Honda where I purchased a used 2007 CRV. This was my first Honda and I had done a lot of research before deciding that was the vehicle I wanted. Do Honda where I purchased a used 2007 CRV. This was my first Honda and I had done a lot of research before deciding that was the vehicle I wanted. Doug T. was the sales rep who greeted me. Right away I felt completely at ease working with him. He listened and was never pushy. He took the time to answer all my questions and I never felt rushed to make any decision. Last month my CRV was severely damaged in a hailstorm. After getting my insurance check, I returned to Arrowhead Honda and talked with Doug T. to see what options I might have in finding a replacement vehicle rather than having mine repaired. Again, Doug T. met all my expectations of a first class sales rep. He showed me a ton of vehicles before I decided on a new 2011 CRV. He was so patient and wanted to be sure that I was getting the vehicle I truly wanted. He made several follow up calls to be sure I was completely satisfied. I will continue to use Doug T. for my vehicle purchases and I have recommended him to my friends. Thank you, Doug, you're the BEST! More

DAVID A MACH DZIEKAN IS THE BEST AGENT I HAVE EVER DEALT WITH OR MET, HE IS THE VERY BEST IN CUSTOMER SERVICE, LET ME EXPLANE I BRING MY CAR IN ALL THE TIME FOR REPAIRS AND EACH TIME HE HAS BEEN ASIGHN TO WITH OR MET, HE IS THE VERY BEST IN CUSTOMER SERVICE, LET ME EXPLANE I BRING MY CAR IN ALL THE TIME FOR REPAIRS AND EACH TIME HE HAS BEEN ASIGHN TO ME, HE TAKES OVER MAKES SHURE I HAVE A RENTAL HE GOES ON THE CALL OF DUTY TO TAKE CARE OF MY AUTO TO REINSURE ILL BE OK WITH TRUSTING THAT MY CAR WILL BE REPAIR, HE ALWAYS CONTACTS YOU ALWAYS RETURNS YOUR CALLS I HAVE BEEN IN AZ ALL MY LIFE I HAVE DEALT WITH SO MANY REPAIR SHOPS OR BUSINESS AND YET I HAVE NEVER MET SOMEONE WHO IS SUCH A JOY TO SEE AND FEEL A COMFORT WHEN YOU HAVE TO LEAVE SOMETHING TO GET REPAIR OR FIX, HE MAKES YOU FEEL HAPPY TO GET THERE AND TO LEAVE IF NAY ONE READS THIS PLEASE TRUST ME AND DEAL WITH HIM AND HIM ONLY I PROMISS WHO EVER READS THIS HE WILL NOT LET YOU DONE, THANK YOU JEANETTE BALDERRAMA More

Everything about my visit to Arrowhead was #1. My initial contact with through a referral from USAA. The employees were extremely helpful, friendly and knowledgeable. I would buy from them again an initial contact with through a referral from USAA. The employees were extremely helpful, friendly and knowledgeable. I would buy from them again and again and recommend them to my family and friends. More

We purchased a new Accord and the entire experience; from the initial phone call until we drove away, was pleasant and free from pressure. Ken was great and patiently showed us three cars until we found the the initial phone call until we drove away, was pleasant and free from pressure. Ken was great and patiently showed us three cars until we found the best one! Samantha in finance was also pleasant to work with. Ken went out of his way; after the sale, to help us become even more familiar with the features of our new car. He assisted us with setting up our phones and the navigation system. Finally; a car dealership that does not make buying a car a 'pressure cooker.' More

In all my three purchases of my vehicles from this dealership, it has always been a positive experience. My recent purchase of a Honda Pilot was one of the most pleasant and stress free experiences. T dealership, it has always been a positive experience. My recent purchase of a Honda Pilot was one of the most pleasant and stress free experiences. This is all due to our wonderful and amazing sales person Mo Babul. I found him to be very honest and friendly. It is evident that Mo is very knowledgable about the Honda product. Not once did I feel pressured to buy this car. Buying this Honda Pilot has been an enjoyable process, thanks to Mo Babul!! More

I would refer anyone looking for a car to Mike McDanel at this dealership. He was incredibly friendly and honest about what we were getting. He made the process of buying a new car a pretty good one, which this dealership. He was incredibly friendly and honest about what we were getting. He made the process of buying a new car a pretty good one, which is pretty difficult to do. I love my new Honda and wouldn't have gone anywhere else for it. More