Arrowhead Honda

My overall buying/leasing experience was excellent. We did have one problem along the way and that was handled by Ken and Thad with courtesy and professionalism with customer satisfaction in mind. This is did have one problem along the way and that was handled by Ken and Thad with courtesy and professionalism with customer satisfaction in mind. This is my second time buying from the Arrowhead Honda dealership with many visits to the service shop which thankfully was for maintenance mostly. I have always been treated with friendliness and dignity by all service and Sales people at Arrowhead Honda. Ken and Thad were very informative and Jeff in Finance was easy, efficient and a pleasure to work with. Thank you and I look forward to coming back to Arrowhead Honda in 2015 to lease another vehicle! Thanks guys! Andrew Meguin More

I purcahsed a vehicle from this dealer in 1999, and just completed another deal with them last weekend on a 2011 CRZ-EX. I did my homework ahead of time so I understood what a realistic price would be for completed another deal with them last weekend on a 2011 CRZ-EX. I did my homework ahead of time so I understood what a realistic price would be for the vehicle. I think that is important in order to save time and reduce haggling. I worked with Eric Galliani who is a very straightforward person -- he told me about the car and gave me his best price without having to haggle about things for an hour like at other dealerships. He answered all of my questions honestly and did a great job of making my purchasing experience as best as it could be. I would recommened this dealership and this salesperson in particular. More

Eric made negotiating a new auto lease over the phone an easy process. All it required was a trip to the dealership and an "exchange of keys". Honda gave me a very good deal on the new lease. Jeff made t easy process. All it required was a trip to the dealership and an "exchange of keys". Honda gave me a very good deal on the new lease. Jeff made the paperwork an easy process also! Thanks Eric & Jeff More

When I first went to Arrowhead Honda, I didn't know what kind of car I wanted. Eric, my sales person, helped me to browse the different styles of cars and SUV's, both new and used, that Arrowhead Honda had kind of car I wanted. Eric, my sales person, helped me to browse the different styles of cars and SUV's, both new and used, that Arrowhead Honda had to offer. He answered all of my questions about each model, and he was very friendly and helpful. I had a great experience at Arrowhead Honda, and recommend it, and Eric, highly! More

The worst car buying experience I have ever had. Found 08 honda pilot on arrowheads web site,went to go look at it. Sales man came out asked us what we were looking for,told him and gave him stock #. He got honda pilot on arrowheads web site,went to go look at it. Sales man came out asked us what we were looking for,told him and gave him stock #. He got a car to take us to the suv we wanted to look at and drove around the lot with me and my wife like a maniac. We finally fond suv test drove everything was good tell we started taking price. They were putting in alarms that i didnt ask for,and were very up set that i had got pre approved thru my creadit union and that i didnt want there financing or gap insurance. Couldnt come to a agrement on price, but that ok. Them telling me what i could afford and that my family's safety wasnt important to me because I wouldnt spend $2000 more on my offer. And to top it off sales manager came out and let me know i was wasting there time and that we could go. We ended up going to anouther honda dealer and getting what we wanted in in the suv for a fair price. Will never step foot in arrowhead honda again. More

I recently purchased a new 2012 Honda Civic only to find out two weeks later that I was diagnosed with degenerative disc disease. Because I spend so much time in my car, I needed something with lumbar supp out two weeks later that I was diagnosed with degenerative disc disease. Because I spend so much time in my car, I needed something with lumbar support. The situation was unique but my sales rep Ken Jugan, treated me like a real customer and genuinely understood my situation. I was able to trade in my new Civic for a certified Accord that exceeded my expectations. The transaction was pretty much communicated over the phone and when I arrived at the dealership Ken had everything ready. Not only did the car exceed my expectation but so did the service. Even Jason Heximer in Finance new about my situation and made the paperwork seemless. I was impressed by everyone and extremely appreciative for their efforts. More

I checked dealer ratings before shopping, and noted that Arrowhead rated tops. Since I had previously had service with them for several years a while ago and they did good work then and always honored the Arrowhead rated tops. Since I had previously had service with them for several years a while ago and they did good work then and always honored their estimates, I called several dealers, but decided to go to Arrowhead first because of its ratings. I had checked up on the internet before I started out to see what was available, what I might expect for condition, age, and price for a recent used Honda 2-door coupe so I knew, in general, what to expect. I called Arrowhead and talked to a salesman and told him I would be in early next day. I showed up there at 7:45 A.M. on July 2, my salesman wasn't in yet and had arranged for someone else to help me but he didn't seem to be on deck. Right after I parked my 2008 Ford Focus which I planned to trade in, Michael Massey greeted me and put out a call to find the person who was to help me, then found me a place to discuss what I wanted and told me about availability. By the time the salesman showed up I pretty much knew my choices. The person who was supposed to help me was very nice, but after talking to him a bit, I felt the person who didn't leave me to hunt for my designated salesman and got me settled comfortably where I could find out quickly what I might be interested in so I could go elsewhere if Arrowhead didn't have what I wanted was more able to meet my requirements. The change in salesmen was amicably made, and we got down to business. I didn't want a new car, and the two which satisfied my requirements came down to a 2009 and a 2010 coupe. The price was only a difference of $1000, but I didn't want a car someone had put 20K miles on in a year and then turned it in. I also didn't really want to get a car with 34K miles on it, since the car I was trading in only had 36K. But after seeing the good condition of both cars and driving the 2009, I was swayed to the 2009,since that averaged 14K per year. 6 months was left on dealer's waarranty, plus 2 years for the certification, so I reconciled myself, since I had come back to Honda for several features I missed in my Focus. Dickering was very amicable: I got what I considered a good trade, a good price on the 2009, and a last additional demand I wanted was met. When the contract was written up I also elected the extended warranty when I was given a good price it it. More

I just wanted to say that I am always treated very nicely by my service advisor, Brian Coover. He always makes sure that my 2005 Honda CRV is properly serviced. Also, he is careful to explain all of the work by my service advisor, Brian Coover. He always makes sure that my 2005 Honda CRV is properly serviced. Also, he is careful to explain all of the work that was performed on it. He is an asset to your organization! In fact everyone at your dealership has always been very helpful and cordial. I bought my 2005 Honda CRV from Arrowhead Honda when it was new, had it serviced there every 5000 miles, and this most recent visit was for it's 105,000 mile service. My recommendations to others is for them to go to Arrowhead Honda for sales and service. If I am contacted for an email questionaire, I will be sure to pass this on to them. Sincerely, Frank J. Belurgi Jr. More

I purchased my first vehicle from Brian 3 mos ago. It was a used 2008 Honda Odyssey. the vehicle is in prestine condition and brian was extremely knowledgable about every feature the van had to offer. I neve a used 2008 Honda Odyssey. the vehicle is in prestine condition and brian was extremely knowledgable about every feature the van had to offer. I never once felt pressured to purchase and everyone i dealt with at the dealership was very friendly. They worked extra hard to get me financed even with my not so good credit. I then went back to Brian just last week as I was in the market for another used vehicle. This time I purchased a 2004 Toyota Tundra from him. Again he was extremely knowledgable about the trucks features and went out of his way to make sure it met my demands. Once again the finance team at Arrowhead Finance came thru and got me the monthly pmt I needed. I love both vehicles I purchased and would recommend anyone I know to buy from Brian and Arrowhead Honda. I know when it's time for another vehicle I will return to the dealer and salesperson I trust. Thanks Arrowhead & Brian for an excellent buying experience! More

We found Arrowhead Honda by using the internet to search for a new Odyssey minivan. Based on the lack of inventory here in Las Vegas and the lack of competitive pricing, we had decided not to buy. But the for a new Odyssey minivan. Based on the lack of inventory here in Las Vegas and the lack of competitive pricing, we had decided not to buy. But then, we got the information from Arrowhead Honda. Robert Goodkin at Arrowhead Honda in Peoria, AZ was very proactive. He called and emailed us several times with the dealership's latest offers, incentives, and contact information. He sent us emails with links to their website. On the website, we could see real vehicles (by VIN) that the dealership had in stock and compare their colors, features, and prices. Robert was able to offer a better, more equipped minivan for substantially less cost than here in Las Vegas. His offer persuaded us to drive to Phoenix and it was worth the trip. Once we arrived at Arrowhead Honda, the buying process was quick and efficient. We were there for barely 3 hours and were successful in test-driving the new Odyssey, negotiating a fair price for our trade-in, and completing the loan paperwork. We arrived in an old car and left about 3 hours later in a brand new one. Robert and the other staff members at Arrowhead (Tracey Ford in Sales and Jeff Sokol in Finance) took very good care of us. This is the best car-buying experience we have ever had in 23 years of marriage. And, since then, Kathleen who works vehicle titles and registration at Arrowhead has helped us with getting our vehicle registered out of state. More