Arrowhead Honda

This was the best auto buying experience we have ever had in 49 years. In that period of time, we have bought 13 new and 4 used vehicles. Tracey, Charlie and Ron were PHENOMENAL to work with!! We starte in 49 years. In that period of time, we have bought 13 new and 4 used vehicles. Tracey, Charlie and Ron were PHENOMENAL to work with!! We started our purchase by submitting a price request at TrueCar.com. Arrowhead was one of the three responses we received. A year ago, we had considered purchasing a Honda and had spoken with Mike McDanel on the phone. Even though we never made a buy, we were very impressed with Mike and Arrowhead. Therefore, we called Tracey Ford at Arrowhead to arrange an appointment. Mike was not working that day so Tracey assigned Charlie to work with us. Charlie is a no pressure, smart and very helpful person. We did not wrap up the transaction with Charlie because we had to leave the dealership for a couple of hours and Charlie was finishing his shift. Charlie reassigned us to Ron Cross and we completed the purchase transaction with Ron after our return. You cannot go wrong buying at Arrowhead. I will recommend the dealership wholeheartedly to all of our children and Phoenix area friends. More

I had planned to go to your dealership to purchase a Pilot until my daughter and her boyfriend had the experience that followed their lease of a Pilot. Jason was her sales rep. and misrepresented what Pilot until my daughter and her boyfriend had the experience that followed their lease of a Pilot. Jason was her sales rep. and misrepresented what was included in the package she chose. When they pursued the matter by calling customer service they spoke with Jennifer. Jennifer was rude, and also allowed Jason to lie when he was questioned, using the response, "I don't recall saying that" repeatedly. All for a part that completed the package and cost less than $100 dollars. THIS is the reason my family has been with Toyota for 36 years - honesty and dependability! I won't be switching now................... More

This dealership does not effectively service the customers. Their online service scheduler is inaccurate, and i have scheduled service 3 times on this site and they have called and cancelled the ap customers. Their online service scheduler is inaccurate, and i have scheduled service 3 times on this site and they have called and cancelled the appointments because they are unable to fulfill the appointment. Today i came in for an oil change, and waited outside for 12 minutes while all of the svice guys stood around, because the svice man, david mckee, that i had been "assigned" to, was busy. David was very nice, but after dealing with his unprofessional staff, i was a Radyfrustrated. When i went to talk to a svice person about a part, he turned around and walked away. When I brought that up for the service manager on duty, he just listened but didnt have any good reason why that was happening. The man who had walked away even walked by, and still defended his actions. Bottom line: If youre looking for good service, find another dealer. I have never had these issues at any other Honda dealership except at Arrowhead Honda. More

I don,t see kenny hobbs here but he was the main reason we bought at arrowhead honda, ok additionally bell honda lied to us about their payment plan................ moot point................ kenny was eff we bought at arrowhead honda, ok additionally bell honda lied to us about their payment plan................ moot point................ kenny was efficient and concerned..... then I have to give kudos to walt in finance.. no bs no stories no lies....... just up front honesty............ thanks walt. thanks Kenny Hobbs............5 stars to you both!! More

My fiancée and I recently bought a 2010 Ford Fusion from Arrowhead. Honda. It was a very pleasant and joyful experience. The sales Rep Troy was very helpful. He was respectful and professional. I wou from Arrowhead. Honda. It was a very pleasant and joyful experience. The sales Rep Troy was very helpful. He was respectful and professional. I would recommend Troy and Arrowhead Honda to all my friends and family. I look forward to doing business with Troy and Arrowhead Honda in the future and the price was right. More

Great Services. Always the BEST. They emailed me to let me know my appointment was at 10am and had me on the way within 20 minutes. Thanks again and I will see you in 5000 miles. me know my appointment was at 10am and had me on the way within 20 minutes. Thanks again and I will see you in 5000 miles. More

Mr. Greg rojas is the man!!! Thank you so much for giving my wife and I sunshine in our lives. We bought 2 cars in a week from you and you gave us a great deal. People. If u have credit problems and have no my wife and I sunshine in our lives. We bought 2 cars in a week from you and you gave us a great deal. People. If u have credit problems and have no hope. This is the man to see. We had a repo on our credit and still got approved with no money down. How great is that!! that's why arrowhead honda gets a 5 star rating across the board!! You have customers for life!! More

This is our 3rd Honda purchase and 2nd with Arrowhead Honda with Scott Walther. Scott is the genuine type of salesperson that will keep us coming back to Arrowhead Honda. He is very friendly and extremel Honda with Scott Walther. Scott is the genuine type of salesperson that will keep us coming back to Arrowhead Honda. He is very friendly and extremely knowledgeable about all the vehicles and takes the time to thoroughly explain everything. The finance part is usually what we dread but we were pleasantly surprised with Walter Mundt. He too was very friendly and knowledgeable as he coached us through the finance add ons but allowed us to choose without undue pressure. We would highly recommend Scott and Walter to assist with your next Honda purchase. More

Scott Walther was a very professional, knowledgeable and Scott Walther was a very professional, knowledgeable and personable salesperson. This was the shortest time we have ever spent in test driving and Scott Walther was a very professional, knowledgeable and personable salesperson. This was the shortest time we have ever spent in test driving and closing a deal. More

The salesman we had is named Mike V. He was very outgoing & friendly and always professional. He made the car buying business quite pleasurable. We also spent time with the finance guy Jason. He outgoing & friendly and always professional. He made the car buying business quite pleasurable. We also spent time with the finance guy Jason. He explained all the finance options thoroughly, never pushed any of them. He even gave us a tour of the dealership - who does that? Nice touch. I would absolutely recommend Arrowhead Honda to anyone in the market. More