Arrowhead Honda

I came to Arrowhead Honda with my dad after going to 5 other dealerships and having a horrible experience. We were expecting the same when we came here, but were pleasantly surprised. Brian Alexander appr other dealerships and having a horrible experience. We were expecting the same when we came here, but were pleasantly surprised. Brian Alexander approached us while we were looking in the lot. He asked what we were looking for and stuck to what we said we wanted. He was not pushy or condescending, and remained cordial the entire time. Brian took into consideration our price limits and didn't try to push us into something higher than we were comfortable. I decided to purchase a Honda Accord and never felt pushed into the decision. The staff here are not like other dealerships and are a pleasure to work with! More

I went into Arrowhead Honda over the Labor Day weekend. I was completely unsatisfied on how this dealer does business. My coworker referred me to this dealer based on their customer service and fair price. I was completely unsatisfied on how this dealer does business. My coworker referred me to this dealer based on their customer service and fair price. It turned out to be the complete opposite. I left this dealer without a new vehicle and a sour taste in my mouth. I received very high pressure sales tactics, as well as felt like I was being treated like an idiot by their sales manager. It was nothing like I imagined and I will differently not recommend this dealer to anyone. More

Scott is a true professional. He goes out of his way to obtain for the customer the best deal possible. After the sale, his attention to detail concerning the training for the accessories in the new car w obtain for the customer the best deal possible. After the sale, his attention to detail concerning the training for the accessories in the new car was unmatched. I would highly recommend Scott to anyone interested in buying a new honda. More

Worst dealership I have ever been to!! They required my credit card statement and joe would not return it. I called numerous times to get it back and would not answer. Went into the store and he told the p credit card statement and joe would not return it. I called numerous times to get it back and would not answer. Went into the store and he told the people to tell him he left a while ago, so I asked for it back from them and they claimed they didn't have the key only a general manager and I asked if the manager could get it and they told me he couldn't go in the room to get it he didn't have the key either. I was asking and waiting for 30 minutes. My mother went in right after and joe was standing there and told her he lost my credit card statement and has no idea where he put it. I then had to cancell my credit card because he probably kept it to take my card number. I highly doubt that he "lost" it. Completly unexceptable and I truly hopes he looses his job over this! He is a Lieing sorry excuse for a person who should never be trusted. He also tried to charge me waaaay over price and give me penny's for my car as a trade. I hope he reads this so he knows what people truly think about him. Joesph Blythe your a sad weasel that doesn't deserve a job for what a horrible job you do!!! More

We were welcomed right away. Scott Walther assisted us in a very friendly and professional manner. The entire process was handled quickly. All in all it was a relaxed and rewarding experience! We will gladly a very friendly and professional manner. The entire process was handled quickly. All in all it was a relaxed and rewarding experience! We will gladly recommend Arrowhead Honda to our friends. More

My wife and I recently leased our 2nd Honda with the help of Scott Walther, and our 3rd Honda overall. Both times dealing with Scott has been a very pleasant experience, and even though Arrowhead Honda is a of Scott Walther, and our 3rd Honda overall. Both times dealing with Scott has been a very pleasant experience, and even though Arrowhead Honda is a very busy dealer, we never felt hurried or pressured to purchase. With the help of Scott, we were able turn our 1st lease a few months early when we wanted something new, then again with the help of Scott, we were able to turn our 2nd lease quite a bit early for a new model. I really like the leasing program. My wife always drives a new vehicle that is safe, and it offers a lot of flexibility since life always changes with kids etc. Since Hondas hold their value so well, the lease works out great. This most recent lease went very smoothly since we communicated with Scott ahead of time and explained our wants and needs. Upon arrival, we were able to test drive the 2 possible choices, and Scott had the paperwork already drawn up. We have enjoyed 2 Accords and Pilot very much, thanks again Scott! More

Scott was very helpful upon arrival to the dealership. My wife and I were looking for a used vehicle but Scott put options on the table that we were not even aware of such as Honda's clearance event with My wife and I were looking for a used vehicle but Scott put options on the table that we were not even aware of such as Honda's clearance event with 0% apr. we did not feel pressured to buy. Instead, felt like he was more of a consumer advocate than a salesman. Scott allowed us a couple days to think about our options before coming back in after making peace with our decision. We ended up accepting Hondas lease option and leasing a new Honda Odyssey from Scott. More

I just wanted to take a moment to point out how unbelievably pleased I was when I brought my car(s) in for service to Arrowhead Honda. Being that we purchased all four of our Hondas at Arrowhead, unbelievably pleased I was when I brought my car(s) in for service to Arrowhead Honda. Being that we purchased all four of our Hondas at Arrowhead, we weren’t sure what to expect when it came to the Service Department. Based upon how we have been treated over the years by Guy Hernandez, we will continue to purchase our vehicles as well as get them serviced ONLY at Arrowhead Honda! Just recently, we ran into a string of bad luck with the cars and were forced to bring them in one after another. Rather than shying away from me when I arrived with the latest service request, Guy walked right up and as he always does, put me at ease regarding the repairs that were necessary and gave me piece of mind during a stressful time. In addition to having the vehicle repaired right, Guy routinely has my vehicles repaired at the time that he promises to get them back to me. A HUGE thank you to Guy Hernandez and all the wonderful people at Arrowhead Honda. I look forward to a long and wonderful business relationship. More

Arrowhead has always provided the best Salesman and Maintenance personnel. I won't let anyone touch my car except Richard Ellis. From now on the only salesman I will contact will be Dino Krallis. Maintenance personnel. I won't let anyone touch my car except Richard Ellis. From now on the only salesman I will contact will be Dino Krallis. They are both friendly, honest and go beyond the call of duty to do there job. They never rush when they are with you and they make you feel like you are the most important customer they have ever dealt with. I have purchased five cars from Arrowhead of which 4 was new and 1 used car. I have never had any problems with the Hondas and I hope I will have the same experience with the Saturn. Since Richard and Dino took care of me I am completely confident that everything is going to be great with the latest purchase. These two employees are the best in my book and I will always use them in the future. Alice Saling 623-826-0608 More

Scott Walther is great to work with. Scott made the purchase easy and fast. He was able to locate the vehicle from just the description listed on the internet. Upfront explaining all procedure of mak purchase easy and fast. He was able to locate the vehicle from just the description listed on the internet. Upfront explaining all procedure of making the purchase and what to expect. No issues buying from Scott. More