Arrowhead Honda

We were looking for a very specific vehicle (Civic Si sedan, with Navigation, orange color), and Eric Koslow scoured the Honda inventory nationwide to help us in our search. Eric found out that Honda wil sedan, with Navigation, orange color), and Eric Koslow scoured the Honda inventory nationwide to help us in our search. Eric found out that Honda will make only twenty-two cars this year with the choices we wanted. He involved the regional rep in helping us locate a suitable vehicle. Eric even came into the office on his day off. He found out that our choice was scheduled to be shipped to a dealership in Maryland. Eric contacted them and arranged to trade vehicles. Our car will be assembled in the next couple of weeks, and then will be shipped to Arizona. We will have our car by the end of March. We are looking forward to working with Eric in the future and would highly recommend him to any of our friends. More

Why I gave the rating. I gave the "great" Why I gave the rating. I gave the "great" rating because I had an exceptionally experience with the sales staff at the Arrowhead Honda dealership. Why I gave the rating. I gave the "great" rating because I had an exceptionally experience with the sales staff at the Arrowhead Honda dealership. My salesman was Craig Gentilotti. The vehicles we looked at were certified Honda CRVs. The vehicle I selected was excceptionally clean and well cared for. In addition, I received a great warranty package. This is the way a car buying experience should be........one stop, haggle free!!! More

Arrowhead Honda is the Premier Honda dealership in the Phoenix metropolitan area. The reason is simple: Great product, great prices, and OUTSTANDING CUSTOMER SERVICE. I have purchased vehicles at this d Phoenix metropolitan area. The reason is simple: Great product, great prices, and OUTSTANDING CUSTOMER SERVICE. I have purchased vehicles at this dealership in the past, but this time the experience was particularly pleasant. Brian Alexander is an outstanding sales representative who gave his personal service and professional expertise to making the purchase of my new Honda a pleasant experience. Post delivery, I returned to the dealership the next day to give Brian the extra set of keys to my trade in and Brian was concerned about the way the car looked, so he went and got the detailing spray and polishing cloth and went to work making sure the wheels and paint shined the way a new car should! I have been around for 60 plus years and have purchased cars for the last 45, and have never received such outstanding service. I would heartily recommend this dealership and Brian Alexander to anyone looking for a great deal and personal service. More

rich was the best sales man that i have ever come acrossed and will hop to see him again when i come back to buy a nother car acrossed and will hop to see him again when i come back to buy a nother car More

Ken was all the things you are looking for in a car salesman. He was knowledgeable, friendly, professional and honest. Our experience was a very pleasant one. He delivered on everything. salesman. He was knowledgeable, friendly, professional and honest. Our experience was a very pleasant one. He delivered on everything. More

Rich Killeen was very helpful from our first encounter with him, until after the sale, and he was helpful in setting up BlueTooth in our new Honda EXL V6 and encouraged us to come back later if we had any with him, until after the sale, and he was helpful in setting up BlueTooth in our new Honda EXL V6 and encouraged us to come back later if we had any questions about the new vehicle. He was friendly, mature and very knowledgeable and empathetic as we discussed personal issues with him. More

I have worked with Ken to lease a new Honda after my bad experience with couple other Honda Dealerships in the valley. I was very pleased with the work ethics from start to finish. Ken is an honest person experience with couple other Honda Dealerships in the valley. I was very pleased with the work ethics from start to finish. Ken is an honest person and everything he said, he delivered without any games. I got a new Honda Accord 2010 and went back to get a new Odyssey 2011. I am definitely using Arrowhead and Ken for my next purchase. More

After making initial internet contact with three local Honda dealers, Rich Killeen was contacting me on the phone the very next day. He arranged for a test drive and and was very polite and professional.. Honda dealers, Rich Killeen was contacting me on the phone the very next day. He arranged for a test drive and and was very polite and professional...absolutely no hard sell! When it was apparent that we wanted a car in a color that was not on the lot, he and Jason Heximer had just the car we were looking for delivered within an hour or so...WOW! Jason worked out finance terms we were comfortable with. All in all...a very satisfying purchase experience! More

First off, when I pulled into the Arrowhead Honda parking lot and stepped out of my car...there wern't 20 salesmen running at me from all directions! I loved that! I had spoken with a man over the phone and lot and stepped out of my car...there wern't 20 salesmen running at me from all directions! I loved that! I had spoken with a man over the phone and went inside to meet him. He brought over William (Bill) Griffin, and Bill took it from that point on. Bill is definately the MOST laid back, easy-to-work-with, NO-pressure salesman I have ever come across! I can't put into words how pleasant he was to work with. I was uncertain of what type of vehicle I wanted to purchase. He allowed me time BY MYSELF to peruse the car lot and was within eyesight of me, if I had any questions. Bill helped me explore all the options that were open to me, with my shakey credit score. (We even grew up in the same state and were able to converse on a more personal level about the areas where we both lived.) Bill shared all the pros and cons of the vehicle which I finally settled on, and helped me understand (in simple terms) the financing, and information about repairs, insurance, etc. He sat in the passenger seat and went through every button, switch and display, so I would completely understand where everything was located on the car. He even programmed all my radio stations! When I think of the word "salesman"...I think of the word 'pushy' (I think most people do.) Bill Griffin is NOT the typical salesman by any means. His relaxed yet confident demeanor would actually draw customers to him. It is very evident that Bill has worked in the car industry for many years...he is true professional, and I believe any company is lucky to have him! Bill Griffin at Arrowhead Honda in Peoria, Arizona is top notch! If I ever have another vehicle purchase, I would go back to Bill. I will certainly recommend him to any family and friends. Thank you Bill for a very relaxed, enjoyable, no-pressure car buying experience. Sincerely, Maureen Puls More

Salesmen Steve Moss and Rich Killeen provided upfront and friendly service. They took the time to help me with my decision between purchasing a new car or used. They were patient while letting me test drive friendly service. They took the time to help me with my decision between purchasing a new car or used. They were patient while letting me test drive a used vehicle and then a new one, while answering any/all questions I had. They showed patience during the finacial portion of my purchase, as I kept having to step away to make phone calls home to my wife to discuss further. By far the quickest experience I had buying a new car. Thanks!! More