Arrowhead Honda

I was pressured lied to and was sold a pre owned vehicle as new and new price not told it was pre owned I found out on my by checking records. as new and new price not told it was pre owned I found out on my by checking records. More

James was the greatest salesman ever. He even came to my home and picked me up. He took great care of me from start to finish. He explained everything in great detail and looked out for my best interest. I home and picked me up. He took great care of me from start to finish. He explained everything in great detail and looked out for my best interest. I will be sending anyone I know that is looking for a car to this dealership. With the great service James provided, I am sure everyone there works for the customer. Everything about my experience was phenomenal. A+ More

I drive a 2005 Civic, and I have had several (routine) maintenance issues over the years and I always turn to one person. Although there is another Honda dealer much closer to my home, I choose to drive t maintenance issues over the years and I always turn to one person. Although there is another Honda dealer much closer to my home, I choose to drive to Arrowhead Honda because David McKee always gives me 100%. David is respectful, gives his honest assessment of needs, and when money is an issue, he helps pritorize the needs in terms of urgency and safety. Although I would prefer my next car to be an American model, I am looking at the Honda line because of the excellent level of service provided by David, and the fact I don't want to change advisors. David is an excellent and essential cog in the service machine at Bell Road Honda. More

All of the employees were friendly and helpful. My salesman, Cary, was knowledgable and efficient. The process was smooth and quick, I was given a great price for my trade and I am extremely satisfie salesman, Cary, was knowledgable and efficient. The process was smooth and quick, I was given a great price for my trade and I am extremely satisfied with the lease I got on my new Accord. Since the exact color and model wasn't on their lot, they drove to another dealer to get it for me. I couldn't be happier with my overall experience. More

After spending $2700 to get my ac repaired, I brought in my CRV for what I thought might be a related problem. But they found it was something else that would cost over $600. I couldn't afford that at thi my CRV for what I thought might be a related problem. But they found it was something else that would cost over $600. I couldn't afford that at this time since I am still paying on the $2700, so they charged me $100 for finding the problem. Help!! I bring both of my CRVs there all the time for service and this is what they do?!? Charge me $100, I think I will find someone else. More

The service I received at Arrowhead Honda was excellent. I was immediately assisted when I arrived, and the staff was very knowledgeable. Eric Koslow helped me find the right car for me, and was very patie I was immediately assisted when I arrived, and the staff was very knowledgeable. Eric Koslow helped me find the right car for me, and was very patient and informative in response to all the questions I asked. I did not feel like I was being fooled into buying a car, and instead, was pleased with the friendly service. I would definitely recommend Arrowhead Honda to those interested in buying/leasing a car. More

Buzz went above and beyond. He was upfront, honest, and laid back. Absolutely a no pressure experience. Buzz worked on his day off even came in on his day off! He worked within my time constraints and mad laid back. Absolutely a no pressure experience. Buzz worked on his day off even came in on his day off! He worked within my time constraints and made a fair deal. More

My wife and I needed to purchase a new vehicle due to her totaling the old one. I called Arrowhead Honda because I was interested in the CRV. Craig answered the phone. The first question he asked was why totaling the old one. I called Arrowhead Honda because I was interested in the CRV. Craig answered the phone. The first question he asked was why I was interested in the CRV. I have never been asked why by a car salesman before. When my wife & I went in to see the vehicles that were in stock, he told me that he was sorry but they sold all the used ones on the lot the day before. He did tell me that they had some in the trade-in lot that had not been inspected or cleaned yet. We decided to look at them. We bought a 2010 CRV that had been traded in the day before. I gave Craig the 5 star rating because he was willing to show me everything, put on no pressure, and he made the experience enjoyable. Even though he knew why we were there he didn't treat us as if we had to buy. I would of gladly walked away if he treated me with less respect than any other purchaser. Massachusetts raised Craig well! I would tell everyone to go here. I was in & out in less than 3 hours. I picked up my vehicle the next day and the CRV was Preowned Certified by the dealership which means longer warranty and better service from the dealership in future experiences. Btw I purchased my CRV yesterday the 5th of May. More

My wife and I visited Arrowhead Honda while en route to another Honda dealership to buy a new FIT.. However we found Arrowhead and the salesman Buzz Frankel to be extremely professional, i.e direct and hon another Honda dealership to buy a new FIT.. However we found Arrowhead and the salesman Buzz Frankel to be extremely professional, i.e direct and honest and completely lacking in "bs". Can't say I have ever enjoyed the car purchase experience before but we both enjoyed working w/Buzz., and bought the car after about 30 minutes w/him. Would and will definitely recommend Arrowhead Honda and especially Buzz to others in the future. BTW, we plan to also be bring the vehicle to Arrowhead for its future maintenance needs. More