Arrowhead Honda

From arriving at the car lot until we made a decision, Craig was professional and changed my view of a car salesperson! He was personable, he listened to my needs and concerns, he shared his personal stor Craig was professional and changed my view of a car salesperson! He was personable, he listened to my needs and concerns, he shared his personal story of family with us which we appreciated. He never tried to talk me into something I couldn't afford or something I didn't need. He was witty, handsome and compassionate. I thank him for a great experience. More

We were completely pleased with the customer service we received at Arrowhead Honda, most especially with our salesperson, James Hockett! He was friendly, funny and efficient! When we had a concern a cou received at Arrowhead Honda, most especially with our salesperson, James Hockett! He was friendly, funny and efficient! When we had a concern a couple of days later, he responded immediately and personally! We found his name here on Dealer Rater, picked him to be our salesperson and we were not disappointed! My husband and I enthusiastically recommend James Hockett and the Arrowhead Honda team! More

My husband and I came into Arrowhead Honda with the expectations of a classic dealership experience. High pressure. No experience. We had been shopping for a new vehicle for over two weeks. My anxiety expectations of a classic dealership experience. High pressure. No experience. We had been shopping for a new vehicle for over two weeks. My anxiety level was at a high when I pulled into the lot. I opened my car door and there stood Brianna. She promptly greeted us and took us inside. She sat my husband and I down and assessed our needs; rather then walking around in the summer heat. After we told her what we were looking to accomplish she said she could help. We found a certified Honda Pilot that fit what we wanted. Brianna then proceeded to tell us about all the options the Pilot had. It sounds very cliché but I have never met a woman that knew so much about a automobile! I was overly impressed with her knowledge of her product! We test drove the Pilot and fell in love. The negotiating process with Brianna was top-notch. I did not talk to multiple layers of management. She knew all the answers for us from beginning to end. She was a class act! More

I have been a customer for the past seven years, since I move to AZ and most of that time I have dealt with David Scott. He has always been most knowledgeable and fair in terms of what I need done. I have move to AZ and most of that time I have dealt with David Scott. He has always been most knowledgeable and fair in terms of what I need done. I have also dealt with Randy Hooker, parts manager, as well as the rest of his staff. They have always been extremely helpful and friendly. Because of these individuals, whenever I need a car I go to Arrowhead Honda. They are true asset to the company and I have bought six cars from them. More

Needed some work for our Insight, and David Scott was our service technician. He was friendly, easy to work with, and I feel I can trust his recommendations. We had some extra work done based on his findin service technician. He was friendly, easy to work with, and I feel I can trust his recommendations. We had some extra work done based on his findings, but again I've learned to trust David, so if he says it needs fixing, it does. I would highly recommend David Scott and Arrowhead Honda for quality and honest service repair. More

The only reason why I continue to do business with Arrowhead Honda is David Scott. He's very nice and fully explains the work that is needed on my car any time I bring it in. I like how he is so pat Arrowhead Honda is David Scott. He's very nice and fully explains the work that is needed on my car any time I bring it in. I like how he is so patient. He NEVER makes me feel like the dealership is trying to mess me over. I have bought two cars from Arrowhead Honda. I will most likely buy another car from them in the future...only if David Scott is still my service rep. If he isn’t there heck I’ll go by a car from Acura or Lexus. More

I bought an Impala 2012 2 months ago and the car wasn't the right car for me. I always wanted a Honda CRV after owning one several years ago. I found a Honda CRV on the Internet and worked with Eddi wasn't the right car for me. I always wanted a Honda CRV after owning one several years ago. I found a Honda CRV on the Internet and worked with Eddie Caracia the Internet Sales Manager and in two days he got me into the car of my dreams. Don't go to Showcase Honda on Camelback and 13th. They told me they couldn't help me, and lost a huge sale for not even trying. Go to Arrowhead Honda and ask for Eddie the internet sales manager, and he will make you car dreams come true! Ms Jordan More

after months of looking for a low mileage suv for my family I finally got the break I needed with arrowhead Honda not only did they have an awesome internet price on a 2011 kia sorento. the miles were r family I finally got the break I needed with arrowhead Honda not only did they have an awesome internet price on a 2011 kia sorento. the miles were really low what I needed and ali was very professional on how he treated me and my daughter. not only did I get a great deal but they gave me an awesome deal on my trade I was on a budget and they worked really hard on getting to the price range I needed. I had to go home and convince my husband that we weren't gong to get a better deal. tracey ford kept in touch with me periodicaly thru out the day and 24 hours later my hubby agreed. I called tracey back that afternoon and she said they would have my sorento ready by the end of the day. I just barely clocked out when ali called and said my car was ready. when I got there it took less than an hour to sign paperwork and drive away in our new car. the only thing they need to improve on is making sure they try to detail and clean the vehicle before putting up for sale because when I first went to test drive it it was dirty on the inside.otherwise I would recommend them to anyone looking to buy a car. thanks again from the Nielsen family. More

Brianna scored the "highest marks" for me...as she is a true professional. She was easy to communicate with, and a great listener...which made me feel comfortable. Her level of knowledge to my que she is a true professional. She was easy to communicate with, and a great listener...which made me feel comfortable. Her level of knowledge to my questions were also easily understood. I would recommend her without hesitation. Gerry More

My business in Tempe needed to replace and older pick-up truck and we knew exactly what we were looking for. The make and model we wanted is very popular and there are many good ones to choose from on the truck and we knew exactly what we were looking for. The make and model we wanted is very popular and there are many good ones to choose from on the used vehicle market, including the one we ended up purchasing from you folks. Arrowhead Honda got our business because they (Eric and Brianna) responded quickly and completely to our questions and we never felt like we were being pressured or sold a "bill of goods." And we got the price we needed. The transaction was basically done over the internet in one day of email exchanges, pending our inspection of the vehicle. We were greeted promptly and with courtesy when we arrived at the dealership the next morning and the formalities were completed quickly and uneventfully. Overall our buying experience was excellent. Kudos to those who helped us out. More