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Arrowhead Honda
Peoria, AZ
3,417 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.”
At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years.
We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,417 reviews
December 07, 2015
No pressure no hassle End of my lease was coming up and Cary worked with me in determining the right decision to make. No hassle and no pressure! Cary was extremely friendl End of my lease was coming up and Cary worked with me in determining the right decision to make. No hassle and no pressure! Cary was extremely friendly and easy to work with! Will definitely be working with him again in the future. More
by Jonstewy32
Employees Worked With
Cary Davis
December 07, 2015
2006 Honda Pilot Maintenance Activity I've been going to Arrowhead Honda since 1998. Their staff is extremely knowledgeable and very helpful! I can't say enough about the service my fami I've been going to Arrowhead Honda since 1998. Their staff is extremely knowledgeable and very helpful! I can't say enough about the service my family has received from the Arrowhead Honda team. My service agent, David Scott, has been great to work with over the past number of years and has taken excellent care of both my Honda vehicles, 2006 Pilot and 2008 Odyssey. I don't ever foresee leaving Arrowhead Honda as they have become a part of my family! More
by jkarnitz
Employees Worked With
December 05, 2015
A very good experience Salesperson Ron Cross was very friendly and not pushy at all during the sales process. The test drive was thorough and informative. The financing with Salesperson Ron Cross was very friendly and not pushy at all during the sales process. The test drive was thorough and informative. The financing with Jason Heximer was staight-forward and even helpful. No questions went unanswered. I can recommend this dealership. More
by billcorno
December 04, 2015
Great experience I got a great price on a new 2016 Honda Accord from Dino Krallis. The financing/paperwork portion with Jeff Sokol was fast and smooth. Highly reco I got a great price on a new 2016 Honda Accord from Dino Krallis. The financing/paperwork portion with Jeff Sokol was fast and smooth. Highly recommended! More
by Semaj70
December 04, 2015
Satisfaction Guaranteed!!! I recently purchased my third Honda from Arrowhead through one of the best, most knowledgeable salesman I have dealt with in a long time. Jeff Anders I recently purchased my third Honda from Arrowhead through one of the best, most knowledgeable salesman I have dealt with in a long time. Jeff Anderson asked me what I was looking for and showed me different models to choose from. I purchased a 2016 Honda CR-V and it was exactly what I wanted. I traded in a 2013 Honda CR-V with 7700 miles on it, so I wasn't buying a car out of "need" but out of "want." Jeff understood this and worked with me to get a reasonable deal. Besides his salesmanship, he is a nice man and a pleasure to deal with. The only question I have for HONDA, is why don't they cover their warranty for a longer period of time and on more items? The extended warranty is excessively expensive and if I had taken the FULL warranty, I could have bought one-half of another Honda. No fault of Jeff or the Business Manager, but Honda should be aware of this discrepancy? Thanks also to your Service Department. I have been very satisfied with them for all my past services and look forward to any help I need in the future. More
by carol4327
Employees Worked With
Jeff Anderson
December 04, 2015
Love My New Honda! I had a fun and pleasant experience at Arrowhead Honda, great group of people to deal with. The guys were very patient and helpful and not pushy. Tha I had a fun and pleasant experience at Arrowhead Honda, great group of people to deal with. The guys were very patient and helpful and not pushy. Thanks guys! More
by pmagana
Employees Worked With
Jeffrey Sokol
December 04, 2015
Deception and worse even with Costco Auto program December 3, 2015. I had two awful experiences at car dealerships that were Costco Authorized. Earnhardt Toyota in Avondale Az and Arrowhead Toyota in December 3, 2015. I had two awful experiences at car dealerships that were Costco Authorized. Earnhardt Toyota in Avondale Az and Arrowhead Toyota in Peoria AZ. Let me just start off by saying I wasn't expecting the greatest price ever, but I was expecting the types of savings I have come to expect when I shop at Costco. I went on the Costco Auto website and put in my info and was given the name of a local Honda dealership. I called the Costco auto buying dept up and asked if their was another Honda dealership closer to my work and they resent my information to another dealership. My evening started off with deception and high pressure sales tactics and ended up the same way. The sales/pricing managers at both places forged (i.e. created from scratch and put them on a piece of paper that they titled Costco Pricing" their prices and provided me estimates that were just a few hundred dollars off of MSRP (not Factory Invoice) on 2016 Honda Civic LX models with the additional Honda Sensing upgrade. I took pictures of the printouts from both of these dealerships when these people left the room. Online prices for the exact same cars just down the road at another Honda dealership (non Costco) were starting at around 2-2.5K below MSRP or within $100 above or below of Factor Invoice pricing for the new 2016 Civics. I contacted the COSTCO auto buying team about both incidents and then emailed them the pictures I took and screen shots of the local prices I found online from those other Honda dealers. Haven't heard back from the Costco autobuying team yet. Something else of note was that when I was in the car with the first sales person (who wasn't directly part of the Honda Costco program) he even said the price was going to be just under factory invoice and looked shocked when his sales manager brought out my "special Costco Pricing" which was quite possibly the highest price anyone had ever been quoted who wasn't on a waiting list for a brand new model. I drove down to the 2nd dealership, which was the original Honda dealership Costco had sent my information to, the same night because I was so upset about my first Costco buying experience to see what their price was. I chose not to inform the people at Earnhardt Honda that I had just came from the Arrowhead Honda or what the price I had been given. I was still trying to give the entire Costco Auto Buying experience the benefit of the doubt. I love, love, love Costco 99.99% of the time.... until now. The whole point of the Costco buying experience, according to Costco's auto buying website is that it is a "PREARRANGED PRICING AND AN EXCEPTIONAL AUTO BUYING EXPERIENCE." By the way, the 2nd Honda dealership Earnhardt quoted me an extra $600 below what the Arrowhead Honda had, but informed me that this special pricing was part of a package deal and I would need to buy around $2300 worth of dealer added items to my car (e.g., tinting, something called auto caddy, nitrogen in my tires, clear plastic door guards, dealer installed alarm, etc). I don't want to sound like i'm advertising for the other Honda dealership, but do yourself a favor and pull up all the local online Honda websites until you find one that has actually discounted prices for all their models displayed or try using Autotrader or Carguru online. I've decided that anytime the dealer website says I have to call or come in for special pricing it's a bad deal unless I was planning on pitting dealer against dealer and haggling all day anyways. p.s. I don't blame the actual salesmen who showed me the cars. In both places they were actually very helpful and knowledgeable. More
by Tyler Durden
Employees Worked With
Tony Toaca
December 04, 2015
Great customer service I recently brought my Pilot in for service and David Scott did a great job taking care of me. It is great to have a service provider I trust and kno I recently brought my Pilot in for service and David Scott did a great job taking care of me. It is great to have a service provider I trust and know is looking out for me. More
by Jeff B
Employees Worked With
December 04, 2015
Great Customer Service!!! I have been a Customer of Arrowhead Honda for almost 10 Years. David Scott has always been My point of contact, very respectful. He always goes abov I have been a Customer of Arrowhead Honda for almost 10 Years. David Scott has always been My point of contact, very respectful. He always goes above and beyond, super nice Guy who's always on top of My Car's problem. Andre H. More
by Andre H
Employees Worked With
December 03, 2015
No stress sales We purchased a new Honda Accord and couldn't have been happier with the experience. Alex, our sales representative, was very informative, helpful, an We purchased a new Honda Accord and couldn't have been happier with the experience. Alex, our sales representative, was very informative, helpful, and nice. He made himself available to answer our questions and took us on many test drives. He did all of this without being an overly aggressive salesman which I greatly appreciate as nothing drives me away faster than a pushy sales person. All in all we had a great experience and look forward to purchasing our next vehicle from him. More
by markus2884
Employees Worked With
Alex McDonald
