Arrowhead Honda

Please do not bother going to any other Honda dealership in Please don't bother to go to any other Honda dealership in the state of Arizona. My family and I have bought several cars from this dealership and had Please don't bother to go to any other Honda dealership in the state of Arizona. My family and I have bought several cars from this dealership and had all of them serviced here. Make sure you that you go see and talk to David McGuire in the service department. He is very professional and will make sure that you leave there with a smile on your face. Also, if you get a chance, go speak with Jill Chafitz. Jill will be able to answer any questions you have and if there's anything you need she will make sure that she gets it for you. I really enjoy coming to this dealership because once you walk in there everybody is so friendly and they actually make you feel like you were right at home. I wish I could give more than 5 stars but that's all I can give at this time. More

Celeste Review after Purchase of 2016 CRV from Alan Meiers My wife, Carla, and I have purchased CRV's from Celeste since 2006. She has always treated us fairly and has been solid with her word. Celeste conduct My wife, Carla, and I have purchased CRV's from Celeste since 2006. She has always treated us fairly and has been solid with her word. Celeste conducts herself in a very professional manner. She is always friendly, courteous and makes us feel at home. Her vast business experience and knowledge is evident when interacting with her. We always know exactly what she can do on a deal with no last minute surprises. Alan and Carla Meiers Scottsdale More

"Celeste is the Best" My wife and I really enjoyed working with Celeste Fitzpatrick!! She is very knowledgeable and fun to work with. Celeste's customer service skills rank My wife and I really enjoyed working with Celeste Fitzpatrick!! She is very knowledgeable and fun to work with. Celeste's customer service skills rank second to none. We would definitely purchase another vehicle from her!! More

Jeff Anderson was great! I recently leased a 2016 Honda Civic from Arrowhead Honda. This was a small challenge of a purchase for me since I needed to trade in a car that I st I recently leased a 2016 Honda Civic from Arrowhead Honda. This was a small challenge of a purchase for me since I needed to trade in a car that I still owed money on and I needed to work with my financial advisor to secure funds from an account. I did lead with this...Jeff was great and extremely helpful in answering questions and following up on all of the key points of the transaction. I would recommend him to a friend that is looking for a vehicle. My son accompanied me and was also poised to purchase a Honda Pilot that very day. Jeff thoroughly explained the Pilot manufacturing situation to my son and did not pressure him into a different vehicle. I removed one star for the following reason: for reasons that we didn't understand, the Sales Manager was sent to us and was quite aggressive and energetic in dealing with us. It was certainly not appreciated and was off putting to us both, he promised to return and provide more information about the Pilot and never did. Other than this guy, the experience was very good... More

Best Deal in Town! I cannot say enough good things about Gary Hamilton at Arrowhead Honda! Buying a car can be stressful but Gary was very straightforward and HONEST. He I cannot say enough good things about Gary Hamilton at Arrowhead Honda! Buying a car can be stressful but Gary was very straightforward and HONEST. He didn't pressure me into buying but answered all my questions. I highly recommend Arrowhead Honda and when you go ask for Gary! More

High Quality of Sales and Service Advisors I purchased my certified used 2007 Honda Accord from Arrowhead Honda. The negotiations were conducted honestly. When the sales rep told me that the I purchased my certified used 2007 Honda Accord from Arrowhead Honda. The negotiations were conducted honestly. When the sales rep told me that the final price offered was $750 above their cost of purchase and certified service costs, I asked him to pull up the figures on the computer to show me. He was a bit surprised at my request but honored it. The figures confirmed his statement I have continued to have the vehicle serviced there since then with great satisfaction. I am particularly impressed with Kevin Proo, one of their service advisors. Kevin is so great to work with. His willingness to explain why repairs are recommended and answer all questions (even dumb- sounding ones) with patience and respect, is deeply appreciated. I have utmost confidence that (unlike some experiences elsewhere) the service advisors at Arrowhead Honda are honest and are looking out for their customers' interests. They also offer online coupons for service specials which are a great deal. More

AWFUL SERVICE What an awful experience. I was left outside in the heat. I was called a liar because I said I didn't want my payment above 400 but my husband told What an awful experience. I was left outside in the heat. I was called a liar because I said I didn't want my payment above 400 but my husband told them 360. They tried to sell me a 2010 with almost 100,000 miles in exchange for my 2010 with 60,000 miles. Alfie, you need a new profression!!! I WOULD NEVER RECOMMED THIS PLACE....EVER! More

Jeff Anderson was the salesman who helped me decide which car to purchase. He was very patient with me and answered my questions along with my friends' via my cel was the salesman who helped me decide which car to purchase. He was very patient with me and answered my questions along with my friends' via my cell phone. I had not gone to purchase a new car, but to have my 2001 CRV checked. I would definitely recommend Jeff to my friends for assistance in purchasing a car at Arrowhead Honda. I would feel comfortable to call him with any questions in the future which he invited me to do. Marianne Laccorn More