Arrowhead Honda

Holiday purchase I kept my last car for 16 years because I didn't want to buy a new one, James made the whole event painless and comfortable I kept my last car for 16 years because I didn't want to buy a new one, James made the whole event painless and comfortable More

Thanks Matt Really happy with my experience with Matt Thorpe. First car buying experience where I didn't feel pressured at all. As a woman, buying cars has neve Really happy with my experience with Matt Thorpe. First car buying experience where I didn't feel pressured at all. As a woman, buying cars has never been my favorite thing, not because I don't love new cars, but because I'm often regarded as a second class citizen. I never felt like that with Matt, he answered my questions, pointed things out, and even laughed at my jokes. I love my new CRV. More

Brian Alexander is the spirit of Arrowhead Honda!! Brian changed my outlook on the car buying experience. I will only buy a car from Brian in the future. Thank you Brian for your honesty and caring fo Brian changed my outlook on the car buying experience. I will only buy a car from Brian in the future. Thank you Brian for your honesty and caring for the consumer! More

Steve Nguyen is the man! This was my first time leasing a new vehicle, but I have to say Steve Nguyen made this such a smooth process! We had visited the dealership previously This was my first time leasing a new vehicle, but I have to say Steve Nguyen made this such a smooth process! We had visited the dealership previously, about three months prior. When we arrived the second time, Steven immediately recognized us! Not once did I feel like he was being pushy, rude, or just trying to get a sale out of me. I'm absolutely happy with my new vehicle, and very thankful Steve went out of his way to help me! More

Worst Customer Service After Sold the Car The whole team from sale department to service department is a Big Liar. My mom bought a 2016 CRV at Arrowhead Honda back in May 2016. Chris was a sal The whole team from sale department to service department is a Big Liar. My mom bought a 2016 CRV at Arrowhead Honda back in May 2016. Chris was a sale manager and Matt was a sale person. They promised my mom that the first oil change is for free. I brought the car in service for its first oil change today 5/16/17. Person in service department refused to do a first oil chance for free and tried to sale me a $29.99 one. I said you guys promised my mom the first oil change for free and now you want $29.99? He directed me to the sale department. I came and talked to the sale manager. It wasn't the one sold the car to my mom. He walked out and just said I cannot give you a first oil change for free. It's that simple and he walked away. He is a worst customer service ever I talked to. I bet he realized that I wasn't his customer and he treated me like that. The whole sale teams from sale person to managers just a bunch of greedy. They just want your money. When they had it, that's it. I bet they don't even have a degree - a bunch of people who lie to customers to sale more cars and get promoted. I will take my business somewhere else. Goodbye Arrowhead Honda. More

Great dealership Summer was very helpful in helping me find my new car and very thorough when teaching me all the controls of the car. Thank you arrowhead Honda! Summer was very helpful in helping me find my new car and very thorough when teaching me all the controls of the car. Thank you arrowhead Honda! More

My salesperson was top notch I have had many car buying experiences and typically dread the process. With David Mentier I felt in control of the experience the whole time. He was I have had many car buying experiences and typically dread the process. With David Mentier I felt in control of the experience the whole time. He was so informative with every question that I asked but he never pressured me into making a decision. He was patient and kind and I truly felt that he had my best interest at heart. Thank you David for making this the best car buying experience that I have ever had. I love my new Honda and will recommend David and Arrowhead Honda. More

I am Kurt E Unvericht your customer since 1994 plus Service I am Kurt E. Unvericht your customer since 1994 buying and recent years leasing 4 Accords/1CRX/4 Civics and was always very pleased with the customer I am Kurt E. Unvericht your customer since 1994 buying and recent years leasing 4 Accords/1CRX/4 Civics and was always very pleased with the customer Treatment and Service On Sat May05/2017 I treaded in a Civic leased and renewed a lease with an Accord the Sales Person was Bernardo Ruiz, you should be proud of this extraordinary good Sales Person, I am very much pleased with Handling the whole deal and even Service afterwards Highest score 10. I never have seen Barnardo before I came to your Dealership Kurt E. Unvericht More

Tony covered all the bases very well. Tony handled a fairly complicated transaction with creativity and patience. It involved buying a Civic after the lease ran out. I live in North Caro Tony handled a fairly complicated transaction with creativity and patience. It involved buying a Civic after the lease ran out. I live in North Carolina and my mother lives in Sun City West. There was a lot of discussion about how to structure the sale, a lot of time on the phone, and eventually a lot of paperwork, scanning, emailing and FedEx. Tony remained personable and professional throughout, although there were several times when I am sure that he was frustrated with the situation and with the time it took us to reach a decision. He deserves a lot of credit. More

Arrowhead makes it a great car shopping experience! We were looking to turn in 2 lease vehicles, an Acura TL and Honda Accord and re lease one new 2017 Honda. We thought we would be in the dealership mo We were looking to turn in 2 lease vehicles, an Acura TL and Honda Accord and re lease one new 2017 Honda. We thought we would be in the dealership most of the afternoon and into the evening. Tony listened to our needs and concerns, applied no pressure and got us in the car we wanted and out the door in remarkable timing. Thank you Tony, Jason and everyone at Arrowhead More