Arrowhead Honda

Friendly Service I needed a truck in a hurry as I was planning on going on an elk hunt up north. Dave found one for us just like we wanted. The truck was ready when I needed a truck in a hurry as I was planning on going on an elk hunt up north. Dave found one for us just like we wanted. The truck was ready when promised and the paperwork was a breeze. More

Satisfying Experience This was my second experience at this dealership leasing a vehicle and both times were uncomplicated and pleasant. Employees are very courteous, hel This was my second experience at this dealership leasing a vehicle and both times were uncomplicated and pleasant. Employees are very courteous, helpful and patient. More

Walter Mundt in finance is liar period, Well this clearly a fixed rating, They sold me at least 6 different Insurances, Rockwell, Data Dots, Gap, Key Coverage, vehicle is worth 34,000 at bes Well this clearly a fixed rating, They sold me at least 6 different Insurances, Rockwell, Data Dots, Gap, Key Coverage, vehicle is worth 34,000 at best, the paper on closing was 46,000, we were told we could come back within a short period and fix any of the contract, I understood i could not return the vehicle, another lie from Walter Mundt, he said i even highlighted the contract items, like i brought my yellow highlighter to the close, wrong... He flat lied, I would not trust this company to purchase another vehicle. They just stood on you signed it, you signed it... They say they are a family owned business and want to make it a great experience. My wife and I lost at least 10 days of sleep, wondering why we fell for this , I was so excited about the vehicle. You don't need to lie to people just the truth it works everytime. More

No stress car buying I used the Costco buying program. Matt was very patient with me and educated me by showing me the differences between models and the cost difference I used the Costco buying program. Matt was very patient with me and educated me by showing me the differences between models and the cost difference of a 2017 or 2018. They also gave me more for my trade in then I was expecting! Overall a very pleasant experience. More

Matt Thorpe review Matt was extremely knowledgeable about the vihecle and accessories. He found the car I was looking for in a short time at a fair price. Matt was extremely knowledgeable about the vihecle and accessories. He found the car I was looking for in a short time at a fair price. More

Great experience!! Mark Tudor was awesome he knew exactly what I was looking for and did everything he could do to get me what I wanted. Thank you Mark for all your h Mark Tudor was awesome he knew exactly what I was looking for and did everything he could do to get me what I wanted. Thank you Mark for all your help and for your great service!!! More

Arrowhead Honda is an Excellent Dealership The people at Arrowhead Honda are wonderful! Everyone I dealt with was very courteous. Bernardo Ruiz, the salesman who helped me, was fantastic. He wa The people at Arrowhead Honda are wonderful! Everyone I dealt with was very courteous. Bernardo Ruiz, the salesman who helped me, was fantastic. He was very kind and attentive. He found just the right Civic for me and took extra time to make sure I understood the numerous gadgets and controls. He also offered his help for any future questions with the invitation to stop by at any time. A sincere offer as I have already taken him up on it. He was as kind and helpful after the purchase as he was before he made the sale. That says a lot! He is a true gentleman. Thank you, Bernardo. More

Jeffrey Sokol Jeffrey was the person I dealt with in finance. He is very slick 1) He said I had put an entry on the original form that would not be accepted so h Jeffrey was the person I dealt with in finance. He is very slick 1) He said I had put an entry on the original form that would not be accepted so had me sign only the bottom ( 1 place) of the NEW finance agreement. 2) he was pushing the extended warranties but said "I don't like to tell the total price". 3) Told him I only wanted the alarm and the LoJack but he added over $7500 to the contract. 4) He said he would decrease from 8 years bumper to bumper to 5 years with only items I selected resulting in less than $25 payment increase 5) I asked for a copy of that form which he never provided. Bundled everything in an envelope taping it closed with no opportunity to review. At home review, the contract has two additional signatures which are not mine. I also asked for the Costco discount which he did not honor. More

More than amazing!!! This was one of the most rewarding experiences of my life! Tracey started the process online with me and then Matt was there to close the deal when w This was one of the most rewarding experiences of my life! Tracey started the process online with me and then Matt was there to close the deal when we came in. These two were the highest league of professionals that we have ever dealt with. After six other dealerships said NO, Tracey and Matt said YES! They made this process an experience that was fast, to the point, and honest. They even tinted our windows upon our arrival. What a dream team!!! Thank you so very much!!! More

Arrowhead Honda "Fit" Our Needs! This is the second time we have purchased a car through the COSTCO program and we couldn't be more pleased with the value we received. Then we were pl This is the second time we have purchased a car through the COSTCO program and we couldn't be more pleased with the value we received. Then we were pleased to fall into the capable hands of Dave Cook. He listened to what my Wife wanted; patiently informed her about the Fit; handled her with care during the Test Drive and made us feel at ease during the paperwork phase and transferred us over to Walter Mundt who was very thorough in explaining all of the legal mumbo jumbo. Overall the best way to buy a car and this our second purchase from Arrowhead Honda, must be doing something right! Thanks Dave! More