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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

June 11, 2018

Honest Dealer no hassles I bought a 2018 Honda Civic brand new off the lot and mike was amazing with my trade in he didn’t give me the run around it was super nice he gave me More

by Cbpost1189
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bakos, Michael Castellano
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Salesman Michael Castellano and John Bakos in Finance could take good care of you. We appreciate your loyal business, and look forward to seeing you soon. Thanks, Jill Chafitz, Director of Customer Relations.

June 11, 2018

Found a problem, fixed it Tom was very helpful. Found a problem with a part replaced a couple visits ago, fixed it at no cost and gave me a rental so i could still transport my More

by Akeo1318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Tom Urbina could take good care of you . We appreciate business, and look forward to seeing you again. Thanks, Jill Chafitz, Director of Customer Relations.

June 10, 2018

Total clarity on paperwork and instruction I went in to have engine warning lights checked, came home with a new Honda sport. Love the car, hate the payments. All my questions were answered in More

by Minimee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Weddington
Jun 11, 2018 -

Arrowhead Honda responded

Thank you, Minimee for this shining review. I am so very pleased to hear that Troy Weddington and Arrowhead Honda have been taking such wonderful care of you. We appreciate your kind words and awesome recommendation. If there is anything else you need, be sure to let us know. -Jill Chafitz,Director of Customer Relations

June 10, 2018

Lease buy out on 2013 Accord Eric has been fabulous to work with. He insured that we had a great experience in doing our lease to purchase option on our Accord. I highly recommend More

by klbellemare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Galliani
Jun 11, 2018 -

Arrowhead Honda responded

I am thrilled to hear that Eric Galliani was able to help provide the best of experiences for you during your time with us. Thank you for coming in to see us and leaving us this fantastic review. If there is anything else we can do for you, be sure to let us know. Jill Chafitz - Director of Customer Relations

June 08, 2018

Periodic maintenance and troubleshoot vibration problem. Kevin Proo was very helpful in getting my problem diagnosed without adding in extra or unnecessary services. Also He reviewed timing of periodic maint More

by scottjeff41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 08, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Kevin Proo and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

We only recommend the Service department. My wife and I have have given the sales department a few opportunities to play fair over the years, only for a Sale's manager's phone call later, acce More

by ventures1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

I got just what I wanted. I indicated and described the car I wanted. The salesman, Tom, took me right to it . I bought it. It was as simple as that. More

by Fatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry. I had some excellent help from several people but I cannot remember their names.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

An advisor willing to work with you As a newcomer to the state of Arizona i have developed a good working relationship with Tom Urbina .My wife and i hs ve been devout owners of va r More

by Mr Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

Great service! Tom was extremely helpful, arranged for all necessary recall work and did my requested items without question. I would certainly recommend service for More

by smitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 07, 2018

Made the typically painful process of buying a car less so.. Graham was a pleasure to work with. They had what I was looking for in stock and didn't waste my time trying to upsell me all kinds of stuff I didn't More

by Rohlio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Graham Fraia and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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