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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

June 16, 2018

Service at Arrowhead Honda The service at Arrowhead Honda was quick and efficient with a thorough explanation of the service work suggested and/or required with a summary of wor More

by Honda4ownner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 15, 2018

Excellent service! I had routine maintenance done on my Honda Pilot. Tom Urbina is my service advisor. He is friendly and knowledgeable. I am very pleased with the servi More

by Pilot1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Tom Urbina. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 15, 2018

Maintenance on my CRV 2008 I was in for routine oil and filter change and tire rotation. When the car was ready Tom Urbina pointed out some additional needed work including More

by trobertsoncar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : No
Jun 21, 2018 -

Arrowhead Honda responded

Tim Robertson, Thank you very much for taking the time to review Service Advisor Tom Urbina. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 15, 2018

Service visit Whenever I need routine maintenance or a repair, I look to Arrowhead Honda and no further. My Service adviser, Tom, is polite, punctual, and has my be More

by vegasgunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Manger Chris Thomas and Service Advisor Tom Urbina. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 15, 2018

Had car model and color we wanted. We have used this dealership in the past and we have been satisfied with the sales personnel and the maintenance departments. The availability of a c More

by crvdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Babul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeff sokol, , Kevin Proo
Jun 20, 2018 -

crvdriver responded

Car buying process was straight forward and we had no problems.

June 15, 2018

Service The basic service was done quickly and Kevin communicated well during the process. Other service needs were communicated but my decision to wait on o More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 21, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Kevin Proo. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 14, 2018

Honda purchase My husband did his research and we were interested in 3 brands, Honda being one of them. Ali showed us the vehicle we ultimately purchased. We liked More

by GJM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Al-Hakeem
Jun 14, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Ali Al-Hakeem and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 14, 2018

Very satisfied The whole process was relatively very pleasant. I did have to wait for the vehicle of my specifications to come in from Indiana. Graham kept me posted More

by Vherle5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Graham Faria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie (can’t recall last name); the front desk receptionist lady (wish I had asked her name), Jeff Anderson
Jun 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Graham Faria, Jeff Anderson, Jason Heximer in finance, and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 14, 2018

Prompt and professional!! Stephanie was very courteous and straight forward with her answers. I was a little perplexed when a prior estimate,not done by Stephanie, was also pri More

by Joe T
Recommend Dealer
Yes
Employees Worked With
Stephanie Forder
Jun 19, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Service Advisor Stephanie Forder and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 14, 2018

Professional in all aspects Sam was professional in all aspects of our experience in arranging the lease of our CRV. Sam was responsive, courteous, a good listener, and attentive More

by Joe M
Recommend Dealer
Yes
Employees Worked With
Samuel Slater
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