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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

September 17, 2018

Routine Maint. All was completed in a short period of time. However, I had a leak in the right front tire and they said they found nothing and all was good to go. More

by jrwhitlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

OIL CHANGE AND TIRE ROTATION BRANDON W. WAS A ROCK STAR! POLITE, KNOWLEDGEABLE, AND VERY PERSONABLE. WHEN I COME BACK FOR MY NEXT SERVICE APPOINTMENT, I WILL MAKE SURE TO ASK FO More

by MAVIS1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

Service Department / Tom Urbina I'm always pleased by the level of support and communication when having my Pilot serviced. Highest marks to Tom Urbina who is a true "go to" within t More

by ljamo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina,Celeste Fitzpatrick in Sales and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

Service team! The Honda service team is always so awesome when i take my car in, everyone is so helpful and polite! Keep up the good work! More

by Klaboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 16, 2018

Customer service second to none I was greeted by name, and treated as family, service was outstanding and professional.Also, I was impressed with the cleanliness of the waiting room More

by Bluesky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 15, 2018

Amazing Experience I purchased a new 2018 Honda Civic from Arrowhead Honda in August 2018 and I also have my older Honda serviced by them. Both Sales and Service have al More

by Peoria Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Ellis, Jill Chafitz, Mike King, Bobby Krotonsky, Brad Majercin, Hydar Al-Alak, Karter Al-Alaki, Dan Thomas
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for the Arrowhead Honda team that assists you on your visits. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 14, 2018

Service was good Richard got the work done in less time than quoted. He was very friendly and easy to work with. I appreciated his efforts to get this completed More

by Joy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
Sep 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Richard Ellis and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 14, 2018

Just like every other dealer They claim to have great service, but that is a lie like their salespeople are a group of liars. Salesperson told me I was approved for a car. I con More

by Jstrigler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Peterson
Sep 17, 2018 -

Arrowhead Honda responded

Joshua, I would like to assist you in regards to your experience with us. I can see you're very upset and would like to get this resolved as soon as possible. Please reach out to me at 623-815-2040 or jchafitz@arrowheadhonda.com. Thank you - Jill Chafitz -Director of Customer Relations

September 14, 2018

Great job! I called Steve Bullock because I was having some Alarm issues. He quickly got my car in a ran diagnostics on it. He was not able to replicate the a More

by HondaPilotMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 13, 2018

Getting new tires and as alwasy Tom made sure i got the best Tom is very supportive and informational , made sure I got the best tires for my car at a great price! I have just given my mom his card to she can st More

by judy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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