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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

September 29, 2018

Air conditioning I have had so many great experiences with your dealership. My AC decided to not turn on for 25 min and I made a call to Tom Urbina and he had me in AS More

by judy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 29, 2018

Kevin Proo is Excellent in Service! Always fast, accurate and efficient! Kevin never wastes my time, he always gets me the information I need and stays on top of the job. More

by acl330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Oct 02, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Kevin Proo and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 29, 2018

David Scott is the best. Another in a long line of satisfactory visits to Arrowhead Honda and my advisor, David Scott. Always on the ball and always keeping me informed of pro More

by Top Chop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 28, 2018

Solid buying experience Alex was a fantastic low pressure salesman. David in Finance was also a big help. Am a multiple Honda buyer and will go back to Arrowhead! More

by Bigdaddyvit
Price
Recommend Dealer
Yes
Employees Worked With
Alex McDonald, David Gokool
Sep 28, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Salesman Alex Mcdonald ,David Gookol in Finance and Arrowhead Honda. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 28, 2018

Service Tech My vehicle was serviced for a nail in back left tire and a check on dashboard lights after batter replacement. Both items were taken care of very eff More

by Dufresne,Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Sep 28, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 26, 2018

Best car buying experience ever !!! We were treated with respect, shown the model and options we preferred Got a good trade in value All in all a very good experience More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Sep 26, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Salesman Matt Thorpe and Arrowhead Honda. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 26, 2018

Really satisfied with the service They originally told me it was going to take an hour, I explained them I was in a hurry so they tried their best to get me out of there in time. It wa More

by Estef16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Majercin
Sep 26, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Brad Majercin and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 26, 2018

Bait & Switch If I could grade a zero I would. They just took the vehicle back they committed to me and I signed a purchase contract on more than six weeks ago. My More

by WJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter General Sales Manager
Sep 27, 2018 -

Arrowhead Honda responded

WJ, I apologize for everything that is going on. Unfortunately, you were unable to provide the proper or any documents the bank needed to get you approved for the vehicle you are driving. Out of courtesy and trust Arrowhead Honda allowed you to take the vehicle off the lot believing everything you stated was true and you would be returning with the documents, without those dcuments the bank cant to qualify you for the loan. When you didn’t return with the documents It took almost 4 weeks for you to return any phone calls back to Arrowhead Honda which at that time the vehicle was going to be repoed back into the possession of Arrowhead Honda.When you returned to Arrowhead Honda 6 weeks later you stated you couldn’t get the documents the bank needed, Therefore we couldn’t qualify you for the loan and the vehicle is still owned by Arrowhead Honda. While at the dealership we asked you to return with the proper documents needed to get approved and once the vehicle was approved you could have the vehicle back in your possession We had to take the vehicle back due to false information given and not being able to provide proper documentation to the bank to get approved. Please provide all documentation needed and we will work with you on getting approved for a loan and into a vehicle.

September 26, 2018

Just had an oil change and tire rotation Very satisfied with the service. Prompt and efficient and the price was right. I will be back or future service as needed. Thank you very much More

by Audrey85375
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwon Germany
Sep 26, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Robert Quintana, Express Advisor Antwon Germany, and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

September 26, 2018

Service Repair Kevin was able to get our car in for service the next day. Was very helpful and we appreciated all he did. Kevin did a great job! More

by Konapup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Sep 26, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Kevin Proo and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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