Arrowhead Cadillac

Great buying experience After searching the Internet I saw that Arrowhead Cadillac had a great selection and variety. I went to test drive a few cars and was introduced to An After searching the Internet I saw that Arrowhead Cadillac had a great selection and variety. I went to test drive a few cars and was introduced to Andrew. I must say that he made it an enjoyable experience. I told him I wasn't in a hurry and he never pressured me. I took over 2 weeks looking around and deciding, and ended up back at Arrowhead Cadillac. Great low pressure sales, great customer service and a beautiful dealership. Thank you Andrew and Clint for finding me the perfect truck! More

Great dealer They are wonderful people! Very satisfactory yo work with!! I am very happy to buy from them. Totally recommend! They cars are beautiful and clean. They are wonderful people! Very satisfactory yo work with!! I am very happy to buy from them. Totally recommend! They cars are beautiful and clean. More

Very professional staff Experience was excellent and staff knowledgeable. Treated with respect. The dealership was very clean, neat and bright. Every effort was geared towa Experience was excellent and staff knowledgeable. Treated with respect. The dealership was very clean, neat and bright. Every effort was geared toward my comfort. All of the people were very courteous and there was an air of professionalism in the entire area. More

Excellent Experience! Mike Martin and Arrowhead Cadillac were amazing to work with! I first contacted Mike several months before I actually took a test drive and he was pr Mike Martin and Arrowhead Cadillac were amazing to work with! I first contacted Mike several months before I actually took a test drive and he was professional in every way. He offered to be of assistance but didn't push me to make a visit or purchase. When I decided I loved the SRX, he made every step of the transaction easy. The management worked with me and offered an excellent trade price for my car. I couldn't be happier, this is my first Cadillac, but I don't think it will be my last. Thanks Mike! More

Best dealership in AZ . My salesman Mike Corado treated me like a celebrity and answered all my questions. I felt very comfortable with all the people I dealt with at Arrowhe My salesman Mike Corado treated me like a celebrity and answered all my questions. I felt very comfortable with all the people I dealt with at Arrowhead Cadillac. Honest and respectful. They are the best dealership in AZ . More

Professional, personal, Friendly I just want to thank you for you friendship, your trust, and people in sales that have your skills and people person attitude are rare. Again "Thank I just want to thank you for you friendship, your trust, and people in sales that have your skills and people person attitude are rare. Again "Thank you for your help and support " More

Excellent from start to finish, great team work! Andrew and Bill display the excellent service I was looking for in not only buy a Cadillac, but entrusting my return for my next Cadillac for years to Andrew and Bill display the excellent service I was looking for in not only buy a Cadillac, but entrusting my return for my next Cadillac for years to come. I would invite all my friends to Arrowhead Cadillac. More

Dealership pushing services/intervals not in Owners Manual The Dealership tries to explain the GM cars are not designed/equipped to operate in the hot environment Phoenix (Valley of the Sun)and and try to sell The Dealership tries to explain the GM cars are not designed/equipped to operate in the hot environment Phoenix (Valley of the Sun)and and try to sell expensive services/intervals that are different from the Owners Manuals. I have no issues with the Service personnel. They were outstanding. I have contacted via On-Star... GM personnel who have advised to only approve/do what is in the Service Manual. I did and subsequently was advised by the Dealership the non-Owners Manual requirements were needed for safety purposes. My Wife and I really enjoy the Cadillac brand we have owned. I have a strong technical (undergraduate and graduate degrees) background with 31 years experience in various technical assignments in Caterpillar Inc in the USA,Europe/Mideast, and Russia.. I would not have my Wife take the car to the Dealership by herself. I can backup this response with detail in writing. More

hospitality This dealership is top notch! My parents went in just looking to get pricing and they left with a new vehicle. They worked with Joe who had impresse This dealership is top notch! My parents went in just looking to get pricing and they left with a new vehicle. They worked with Joe who had impressed my father so much along with Barton who took care of them on the financial end. My father said that he never felt pushed or rushed and that the buying experience was the best he had. I had two bad experiences at the local Jeep dealerships in the area and wanted to see if they could find a Jeep for me. People are not going to give their business to a place that makes them feel uneasy or forced. When my father took me the next day, we were greeted with smiles and my father like a good friend. Michael who is the owners son came in and welcomed me and welcomed back my father. It was a great introduction and they had my vehicle. Barton who did the financial part stayed late just to work on my paperwork cause he helped my parents and wanted to take care of me. Jim*( I am sorry if that wasn't his name) gave me the ins and outs of the Jeep while Joe was finishing up with another guest. He was great and full of knowledge, more so then the men who worked at the Jeep dealership. Thano you! When you are taken care of, you want to take care of them, so I am sending anyone I know who needs a vehicle to them because I know they will be taken care of! Thank you for the great experience and for the Jeep I have wanted for the longest time! Thank you thank you! More