Arrowhead Cadillac

We have owned several luxury vehicles across all brands and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. and Jim Buckner with Cadillac outshines every other service rep we have ever had. He is the reason we keep coming back to Cadillac. More

Always on time, Tony always makes sure nothing else needed! Feel confident everything working and safe for me to put on these busy roads of AZ. needed! Feel confident everything working and safe for me to put on these busy roads of AZ. More

Oil Change Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care Great quality of customer service every time my family and I come in to the Arrowhead Dealership. I can’t thank them enough for taking such great care of us. More

Road Side Assistance I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a poin I own an XT5. we thoroughly enjoy the vehicle. We were driving the vehicle on Saturday when it just "stopped". The entire vehicle shut down to a point that not even the 4 way flashers would work. I contacted Arrowhead Cadillac. I received a call back from a service representative Todd within 5 minutes of my call. Within a further 5 minutes I received a call from "Brian" in Arrowhead road side assistance. we spoke for a few moments and then Brian said he thinks he know the source of the problem. Within 30 minutes he drove to me in North Peoria, worked on the vehicle and got me on my way. He was courteous, professional and very knowledgeable. Overall he was exceptional. Thank you for exceptional service. Mark Woodall More

New Escalade Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! Nikki was the best. She was extremely helpful and made the entire process very easy and enjoyable. I would definitely lease another car from her! More

Service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service I took in my 2019 Cadillac XT4 for service and the whole experience was absolutely Great! I would recommend taking your vehicle here for your service needs!!!! Top Notch establishment.. More

Exceptional Service My service was just as expected, very good. I'm always kept informed about what is going on with my vehicle and time frames. This makes my wait time e My service was just as expected, very good. I'm always kept informed about what is going on with my vehicle and time frames. This makes my wait time easier. More

Customer service They provide great service at this dealership. Bora in service is excellent and goes above and beyond to help and make things as convenient as possibl They provide great service at this dealership. Bora in service is excellent and goes above and beyond to help and make things as convenient as possible for the customer. My only issue this time was dealing with the company that handles the interior and exterior warranty I purchased, but Bora assisted in resolving this issue More

Customer service I've been dealing with Bora who has provided nothing but exceptional customer service. She is a gem and hard to find in many companies I've been dealing with Bora who has provided nothing but exceptional customer service. She is a gem and hard to find in many companies More

DO NOT LEASE ANY CADILLAC HERE...and think about buying ! I leased a 2016 ATS-V on 04/06/2016 turned it in on 03/28/2019 with 6.800 miles showroom condition. On 09/27/2019 I get a letter from GM stating I I leased a 2016 ATS-V on 04/06/2016 turned it in on 03/28/2019 with 6.800 miles showroom condition. On 09/27/2019 I get a letter from GM stating I owe $650.00 for fees that I was not aware or remember, this is SIX MONTHS LATER ! Told by GM it's on the contract, silly me I turned all that paper work with the dealer. dealer states nothing they could do as it's a GM Financial Deal after buying two vehicles from them and I was told at turn in there was nothing else owed or any refunds and never saw a person in the finance office and because of the low mileage and pristine condition including the OEM C/D player I added at MY EXPENSE in their service dept. As I write the check today to GM Financial tomorrow afternoon I'll be taking delivery of my 2019 Lincoln Continental ! After this ordeal and the way I was treated by GM on my 2014 Silverado with a vibration issue that had only 69 miles on it not to mention that they had the truck for five months and put over 1,500 miles on it before they finally realized there was an issue I'm done with anything GM. Government bail outs, Striking workers who learned nothing from 1972. I'm taking my once proud GM sales plaques, eighteen in all and making hot plates of of them. More