Arrowhead Cadillac

Do Not purchase from this location...Do NOT go here for Services purchased a 2016 Escalade last july and was ship to me with missing and damaged items. Waited almost 3 weeks to get truck ship to denver. I Services purchased a 2016 Escalade last july and was ship to me with missing and damaged items. Waited almost 3 weeks to get truck ship to denver. I had to take to a dealer in Denver to get it fix the first week. Second key was never program $400+ and sales person would not return emails and calls back, we purchase bumper to bumper warranty and we had to get gps antenna replaced and Advisor Anthony wanted to charged us $600+ I called Cadillac location in Tempe and got it done under warranty (no charge)also Manager Chris was no help at all and extremely rude when he knew all the issues we had with Sales man Alfonso which he no longer works there. Manager Chris do not return calls either dont care after you give down payment and sign papers. I do recommend Cadillac Tempe Location. More

Car in for TSB work Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and Todd and the service staff are great. Easy to make appointments, kept informed of progress as day went on. Great customer support and provide for and drink while you wait. More

Experience was amazing, was well taken care of, the transaction was quick and painless, and the staff took care of me and made me feel important. transaction was quick and painless, and the staff took care of me and made me feel important. More

Customer service was great. The wash job could have been better. I would recommend them and will use them again. Thanks again for your outstanding support better. I would recommend them and will use them again. Thanks again for your outstanding support More

I totally recommend Micheal Tenant for any service in your vehicle. He’s always willing to work with my schedule. He’s friendly and professional. your vehicle. He’s always willing to work with my schedule. He’s friendly and professional. More

Clint Dennis and Mike Martin were great to deal with! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future! I’ve bought two cars from them and both times the experiences were exceptional!! Great experience! Will be back a third time in the future! More

Awesome team!!! The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout. The service team is awesome! They greeted me at the vehicle. Attentively listened to my description of the issue(s). Fast check in. Fast checkout. More

Joe Enzler is the best. I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and res I've always had a good experience at Arrowhead Cadillac. Joe seems to know what I like or need in a new car and always treats me with honesty and respect. This is my fourth Cadillac and Joe always gets me the best possible price. I rely on his judgment. More

great service Great service department. Explained what they did and if they solved the problem. Provided a loaner which I enjoyed driving. Will use Arrowhead agai Great service department. Explained what they did and if they solved the problem. Provided a loaner which I enjoyed driving. Will use Arrowhead again if I require service. More

Promt service in the purchase of the vehicle was perfect as well as the explanation of all the new features We were both fully informed by sales rep as well as the explanation of all the new features We were both fully informed by sales rep More