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Arrowhead Cadillac
Glendale, AZ
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I found everybody in the service department courteous and they act in a professional manner. I did have to bring the car back a second time to do the service they act in a professional manner. I did have to bring the car back a second time to do the service More
Have been going to this dealer for 20 years, have purchased 4 new Cadillacs and have always been treated very well by both Sales and Service! purchased 4 new Cadillacs and have always been treated very well by both Sales and Service! More
I have purchsed over 10 brand new vehicles in my lifetime, by far Lund Cadillac is the best dealership I have had to deal with from purchase to service. The sales staff including the sales manager w lifetime, by far Lund Cadillac is the best dealership I have had to deal with from purchase to service. The sales staff including the sales manager were friendly and polite. They were eager to answered all of your questions without being pushy or overbearing. I am a hard negotiator and they still tried to meet all my needs. They were more interested in being friendly rather than making a sale. It was a refreshing change. Just like the sales staff the service department went out of their way to make you pleased. Including expediting you car rental. They answered all your questions without being technical and took the time to listen to you. Out of five stars, I rate LUND Cadillac FIVE Stars! More
Jim Buckner is my service advisor and he is the only reason we do business with Lund. Jim Buckner is a true professional and knows how to take care of his clients. reason we do business with Lund. Jim Buckner is a true professional and knows how to take care of his clients. More
I've been very satisfied with the service and the dealership since my purchase three yrs ago. I really get a warm welcome everytime I go for my oil changes, warranty and other services. While wa dealership since my purchase three yrs ago. I really get a warm welcome everytime I go for my oil changes, warranty and other services. While waiting for my auto they really make it a point to make you confortable in the waiting room with lounge chairs and sofas with drinks/food. I want to thank my service manager Jim Buckner for taking care of me and my suv. More
Awesome experience and great Sales Person who was for the first time not "In my face" about the sale. Another thing I liked was the "back end" of the deal - easy and not complicated. first time not "In my face" about the sale. Another thing I liked was the "back end" of the deal - easy and not complicated. More
Dustin was friendly, knowledgeable and followed up with the service work quote promptly. Prices were a bit high, but the service work completed met our expectations as far as time, done right the first tim the service work quote promptly. Prices were a bit high, but the service work completed met our expectations as far as time, done right the first time and the car wash was a bonus. More
This was the second time I had my car in for the same problem and having my car back now for a few days, the same problem has come back. The repair person claims that they reprogrammed the seat. I called problem and having my car back now for a few days, the same problem has come back. The repair person claims that they reprogrammed the seat. I called Rob Cox, my service advisor and told him that the same problem has returned and he said I should bring the car back in. I told him that I was going out of town for about a week and since the problem does not cause any safety issues as of now that I would call him when I got back. He said that would be fine. More
By far the best service and sales team in the Valley. Prompt attention when you arrive and vehicle updates plus no upselling. And a waiting area with Starbucks and more. Prompt attention when you arrive and vehicle updates plus no upselling. And a waiting area with Starbucks and more. More
Tony Grova has always been very helpfulby explaining why the work needs to be done and then making sure that the work is done promply and correctly the work needs to be done and then making sure that the work is done promply and correctly More