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Arrowhead Cadillac
Glendale, AZ
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Tony Grova has been my service advisor for the past 6 years and I wouldn't trade him for love or money. Tony has taken care of my last 4 Cadillacs and I couldn't ask for anyone better. TOny always listen years and I wouldn't trade him for love or money. Tony has taken care of my last 4 Cadillacs and I couldn't ask for anyone better. TOny always listens to what I have to say and never takes the position that he knows more about my vehicles than I do. He is extremely helpful and takes the time to keep me informed of the progress of my repair or service appointment. I find all the employees at Lund to be of exceptional quality and my experiences at Lund have far exceeded my initial expectations. I would strongly recommend Lund to anyone. More
I TOOK THE CAR IN FOR AN OIL CHANGE. MY SERVICE ADVISOR ( DUSTIN WHITE) WAS VERY FRIENDLY. HE WALKED AROUND THE CAR AND FOUND A CRACKED LAMP LENS WHICH WAS REPAIRED UNDER WARRANTY. DUSTIN WHITE) WAS VERY FRIENDLY. HE WALKED AROUND THE CAR AND FOUND A CRACKED LAMP LENS WHICH WAS REPAIRED UNDER WARRANTY. More
I wanted to buy a new car,so I called Lund they brought a I wanted to buy a new car,so I called Lund they brought a new car for me to look at I liked it I liked there warrenty and the extras that I got I wanted to buy a new car,so I called Lund they brought a new car for me to look at I liked it I liked there warrenty and the extras that I got. More
Customer service was very pleasant to deal with and informative as to how things would be repaired. Car was ready when they said it would be and they actually cleaned it and corrected a few other minor informative as to how things would be repaired. Car was ready when they said it would be and they actually cleaned it and corrected a few other minor issues that I wasn't aware of. More
Vincent worked with me to arrange for a convenient time for the pick up of my SRX. Arranging the appointment was not an easy task because of several physician appointments scheduled throughout the week. for the pick up of my SRX. Arranging the appointment was not an easy task because of several physician appointments scheduled throughout the week. The desired work was satisfactorally completed; the car returned to me when promised; the cost was within the original estimate provided; and the vehicle was clean "as a whistle" inside and out. The questions I raised were professionally addressed by Vincent. They were provided on a timely basis; and they were complete and accurate. More
We had exceptional, fast, friendly service. Will definitely return in the future and highly recommend. Although pricey, the service was outstanding so the old saying "you get what you pay for" is de definitely return in the future and highly recommend. Although pricey, the service was outstanding so the old saying "you get what you pay for" is definitely true. More
This visit to Lund was for routine service and I asked them to check the coolent because of a info message that appeared on the dash. They found a leaking gasket. The repair and service was completed in them to check the coolent because of a info message that appeared on the dash. They found a leaking gasket. The repair and service was completed in a reasonable time and at a reasonable price. Mike Tenant kept me informed on the repairs and as always was there to assist me. Great work More
This was the second time I brought my vehicle to Lund. The first time was for some warranty work and that was completed with no hassles and done right the first time. They even found some other small deta The first time was for some warranty work and that was completed with no hassles and done right the first time. They even found some other small details that we hadn't noticed and fixed them as well. This time I brought my car in for scheduled service. All service was done on time. I was amazed at the quality of work they did to repair a scratch in my leather seats - It look like new! Tony my adviser was great he took the time to listen and work with me to get the service done around my busy schedule. More
I have used Lund Cadillac several times before and found that I have been treated very good and plan on going back as needed. Ed Pickens that I have been treated very good and plan on going back as needed. Ed Pickens More
The battery in my 2004 CTS was beginning to falter as I left one business I had shopped at and after stopping at one more business(Pharmacy) the start turned just enough to re-start the engine. I drove dir left one business I had shopped at and after stopping at one more business(Pharmacy) the start turned just enough to re-start the engine. I drove directly to Lund Cadillacs service area(with no appointment)and asked Mike Tennant to replace the battery and check for possible reasons for the batteery failure. The battery was replaced and, since it was still under warranty, prorated the price, washed the car and I was ready to resume my errands. I always have a favorable response with the service/staff at Lund Cadillac. Thankss, James W. Hodges More