Arrowhead Cadillac

Well I have never went to a dealership and been lied to like I was there ,, they tried to steal my trade ,, they said it had been wrecked hard even after the car fax was clean ,,they said the paint was way like I was there ,, they tried to steal my trade ,, they said it had been wrecked hard even after the car fax was clean ,,they said the paint was way thin in spots ,, I took it to the BMW dealer the paint was perfect ,,it has never been wrecked ,, the BMW dealer said if it had been wrecked the AIR bags would have went off and they can track them and they said they have never been deployed ,, but just a NOT a great place to by a car ,, the owner John Lund is a great guy ,, very nice ,,he just needs to train his people to have the same thought process an way to treat people that he has ,, he is a nice guy ,, Would not send anyone to this place to buy a car and will tell everyone I know what a bad deal it was . Ty Crawford More

I have purchased more vehicles over the years than I care to admit and have experienced several dealerships sales process. This is my first purchase from Lund and I would have to rate them among one of the t to admit and have experienced several dealerships sales process. This is my first purchase from Lund and I would have to rate them among one of the top buying experiences. Jeff Myrick & Matt in sales were terrific along with Matt S. in finance. It's apparent that Mr. Lund takes great pride is his business by allowing only the best & top quality personnel to represent his Dealership on the front lines. More

Stay far and far away from this dealership. They did body work on my 2007 Cadillac Escalade EXT truck. This is my baby. I really love this truck because I have two kids that are able to sit and watch body work on my 2007 Cadillac Escalade EXT truck. This is my baby. I really love this truck because I have two kids that are able to sit and watch movies in this truck. I read the reviews on this dealership but failed to read the one terrible review on Mike and work being done. If you want your vehicle to be butchered up then take it to LUND CADIllAc so they can send it to Ernies Body Shop the WORST Body SHOP in Phoenix, AZ as far as I am concerned. Not one phone call from the GM or OPS manager to try and come up with a solution. They tried to repair two times and still couldn't get it correct. They then offered to try and fix a third time. I said ummmm.... NO THANKS!!! I know 3 times is a charm but in this case I think I will take it to a Nationwide Lifetime warranty repair shop. AGAIN I REPEAT DO NOT Take your vehicle here for service work and especially BODY WORK. Thanks to them I know have a vehicle that will be close to $10,000 less in value when we trade it in or sell it. AGAIN, DO NOT BUY your CAR here and Especially DO NOT REPAIR YOUR CAR HERE PERIOD!!!! Laurel More

I don't usually have the time to write these things ,but, I wanted to take a moment to thank the team at Lund Cadillac. My Wife and I had been to several dealerships recently and had just about given up on I wanted to take a moment to thank the team at Lund Cadillac. My Wife and I had been to several dealerships recently and had just about given up on finding a dealership which would help us research their luxury brand rather than pressure us to buy immediately. Well we found the place ,so, we bought there. Thanks Matt for making the process painless. Lund Rocks! More

Very sad! I have never had to write a bad review about Very sad! I have never had to write a bad review about any business in Phoenix, but this struck me as grievous. I do not mind paying a shop the most Very sad! I have never had to write a bad review about any business in Phoenix, but this struck me as grievous. I do not mind paying a shop the most for repairing my vehicle, but with that cost I expect them to stand by their work. If the same part fails less than two years later, I do not expect to be the one to have to point it out by carefully picking through the paper work. I expect the service advisor to do so. Following this I would expect a sincere apology, a loan of a vehicle and the repair to be done without cost to myself. Unfortunately none of this happened. I was told in no uncertain terms this is my problem, and they can not be expected to provide any type of guarantee for their work for anywhere near this amount of time. Our local tier shop provides us two year written guarantee for a reasonable price, and I have had now trouble with them for the 6 -7 years they have been working on our vehicles, so it was my mistake to interpret “expert” as better work, not just higher cost. I will not make the same mistake instead. More

I purchasa a 2008 DTS in 9/11 and I stay in Inglewood Ca Bob K made this transaction easy as can be. They went all out and I was never under pressure. Lunds know how to take care of business, from the first Bob K made this transaction easy as can be. They went all out and I was never under pressure. Lunds know how to take care of business, from the first time I saw the pictures its like you can touch the car I flew in to Phoenix and Bob K was there to picked me up and I was in and out of the dealer less than an hour and had the best drive back to California in the most beatiful DTS that turn heads Thank you Bob K and Mike S More

We have a 2006 DTS with an extended warranty and very low mileage. Our tires were replaced, the air bag serviced and a leak in the oil pan repaired at no cost to us. A rental car was also provided. The abo mileage. Our tires were replaced, the air bag serviced and a leak in the oil pan repaired at no cost to us. A rental car was also provided. The above named service managers were very courteous and professional. We missed the waiting area visits by Mr. Lund. He would always ask if our problems were being handled. He was a business professional. More

I left a message yesterday.....But Congraulations to Tom Williams for a great sale to my other half Wayne Trinka...He is a hard nut to crack...He NEVER buys a car on first vist !! Deal was complete wit Williams for a great sale to my other half Wayne Trinka...He is a hard nut to crack...He NEVER buys a car on first vist !! Deal was complete withen 24 hours.. Great Great Service and I'm really happy...Not being pushy at all just letting Wayne think it over...Once again a great job done !! Love MY new car !!. Rose Offerman More

New car purchase....We want you to know that we are very pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. Robert has b pleased with the quality of service your company provides. We sincerely appreciate your responsiveness and the way you conduct business. Robert has been outstanding and rarely has a salesperson given us such complete satisfaction. We appreciate Great Customer Service and that is important to us. We look forward to doing business with you for years to come. We have been part of the Lund family since 2008 when I purchased my CTS which I still own. More