Arrow Ford Inc.

I worked with Brittnee Wright to sale my 2008 Dodge truck. She was very helpful and got me top dollar for my truck. I will definitely consider doing business there again. Thanks Brittnee for all the he truck. She was very helpful and got me top dollar for my truck. I will definitely consider doing business there again. Thanks Brittnee for all the help!! It's greatly appreciated More

Apart from the issues with my credit rating. I had an absolutely amazing experience with my dealer, she helped me through it all and even fielded my questions and concerns after buying the car. I'm 3 da absolutely amazing experience with my dealer, she helped me through it all and even fielded my questions and concerns after buying the car. I'm 3 days into buying said car and couldn't be happier. More

We will definteley come back for a third purchase from Arrow Ford. It has been an excellent experience knowing Jerry will work hard to find you the vehicle we are looking for. Arrow Ford. It has been an excellent experience knowing Jerry will work hard to find you the vehicle we are looking for. More

When I got there wasnt sure of what I was going to do, met Derek Mills and he made me fell at ease. Talked about the car I was interested in, he explained everything about it, let me test drive it, was g met Derek Mills and he made me fell at ease. Talked about the car I was interested in, he explained everything about it, let me test drive it, was great. He got me through all the necessary paperwork without any hassles. I would recommend Derek to anybody who is interested in purchasing from Arrow Ford in Abilene. More

This is our second vehicle this year from Jerry. 1st was a 2010 G6 back in Jan/Feb. Jerry has been looking for a suv for me when I changed my mind to a truck. We have only bought Chevy gas trucks/suv till J a 2010 G6 back in Jan/Feb. Jerry has been looking for a suv for me when I changed my mind to a truck. We have only bought Chevy gas trucks/suv till Jerry had us drive a F150 and we were hooked. Thanks for being honest, dependable, and working to get me the best deal on our brand new 2013 F150. This is our first brand new vehicle we have ever bought. Thanks for an easy time buying a new vehicle and keeping my boys entertained by chair-racing them around the showroom floor; they had a blasted. Thanks, Lyle, Catherine Levi, Cole, and Cayden White More

Malcom provided solid, useful information in the process of my purchasing a Truck. He was professional and was more concerned with answering my questions and providing information rather than pressuring me of my purchasing a Truck. He was professional and was more concerned with answering my questions and providing information rather than pressuring me to close the deal. I visited several dealerships and brands, but hands down Malcom was head and shoulders above the rest. Made a typical unpleasant experience - enjoyable. More

We were looking for a good used van and in less than a week's time we had exactly what we were looking for at a reasonable price. Everyone was friendly and helpful and Tate took very good care of us. I w week's time we had exactly what we were looking for at a reasonable price. Everyone was friendly and helpful and Tate took very good care of us. I would not hesitate to send my friends to him! More

Derek Mills was extremely friendly and was a great help while buying my new truck. He genuinely helped me get the best deal possible on the vehicle I purchased. Thanks Derek! while buying my new truck. He genuinely helped me get the best deal possible on the vehicle I purchased. Thanks Derek! More

Our Sales person was Tate Ellison. We originally went to the dealership to look. That was one of the reasons we did not bring the car we may trade in because we had no real plans to buy that day. He showed the dealership to look. That was one of the reasons we did not bring the car we may trade in because we had no real plans to buy that day. He showed us exactly what we were looking for. Normally no one finds what they are looking for exactly, but we did. Can you imagine, this was an 8 year old truck with miles of a newer vehicle, in fact LESS than a new vehicle and in just as nice of shape inside and out. Tate was helpful in all ways. Once we made the deal he stayed with us until Doyl handled our paperwork. We had a bit of that to do because we were not prepared as I had said. We feel the whole experience was very friendly, knowledgeable and we will come back when it is the wife's turn for her car, if I can get her to give up her "Gator" ( Navigator). Not only was Tate a great guy, so was Doyl, along with Derek that tried to help us anytime Tate was a bit busy doing something else. Everyone had a smile on their face and everyone was friendly. We got coffee, water and popcorn and a new Truck...What else do you need for a Friday afternoon? More

First off let me start with the customer service; it was excellent. I was greeted promptly upon entering by Tate, and offered a drink before we went outside to look at different cars in my price range. I wa excellent. I was greeted promptly upon entering by Tate, and offered a drink before we went outside to look at different cars in my price range. I was extremely surprised on how low the prices were, and it broadened the range on vehicles I could afford. Tate read off a few cars, and I asked for something a little sportier. Right after, he said he had just what I wanted. We walked up to the silver dodge avenger, which I now own, and I fell in love. The car was perfect for me. The combination of sportiness, and fuel economy was perfect. We walked back inside, and ran some numbers. It was too much for me to afford, being 18 on a low budget. I left for the day to think about it, and came back the following day ready to buy that car. Tate talked to his manager for several minutes after discussing a price drop, and the third time he came back with a grin. He shook my hand and said, "The car is yours, sir". This is the first car that i've bought myself, and the newest i've owned as well. This was an overall exciting experience, and Tate made it awesome with his friendly jokes, and extremely positive attitude. He worked with me better than any of the other dealerships I had previously visited. As a final draw, he took care of the first half tank of gas for me, and also got a few nicks taken out. I still need to pick up my license plates, and get a final inspection from the arrow mechanics, but so far the work, and quality, and overall effort put forward by Tate was awesome. More