Arrow Ford Inc.

The process to purchase a vehicle took way to long there was alot of sitting and waiting. Adam was great though and stayed with me throughout the whole process. If Arrow cut down the time to sell vehicles was alot of sitting and waiting. Adam was great though and stayed with me throughout the whole process. If Arrow cut down the time to sell vehicles it would benifit both parties involved and make the process more enjoyable. Overall i am satisfied, it could have been worse. More

Highly Recommend Adam Keidl To Friends, And Family! Adam, was absolutely awesome! My husband and I, (and two kids) went into dealership "looking" and Adam was the first one out, and found out exactly w Adam, was absolutely awesome! My husband and I, (and two kids) went into dealership "looking" and Adam was the first one out, and found out exactly what my husband was looking for! Through the whole purchasing process, Adam was by our side every step of the way. I was always able to make contact with Adam, when I had any questions or concerns. Adam was very friendly, never pushy in any way, and most importantly made great friendship with my girls. I will always come back, and refer my family, and friends to Adam in the future! Wish all car dealerships had employees like Adam.. (Would definitely make "purchasing a vehicle" much nicer and easier!) Thanks Adam for everything More

Very knowledge of all products on the lot Adam Keidl contacted me via a search I conducted on the internet. I explained that was doing research on vehicles that I was interested in and was rea Adam Keidl contacted me via a search I conducted on the internet. I explained that was doing research on vehicles that I was interested in and was really not sure what I wanted to purchase. He was very professional, kind, courteous and in no way overbearing or pushy. We sent up an appointment for a test drive on the car I was interested in. Prior to my arrival he contacted me and told me that he was assisting another customer and was not sure he would be able to meet our appointment, he asked if another Sales Representative could assist me upon my arrival. I had no issues with this. Mr. Rick Gilmore assisted me and was very patient and kind, as I kept going back and forth between four (4) different vehicles. Mr. Gilmore is very knowledge about all the Ford Products on the lot. He showed my son and I the great safety features on the Ford Escape and the Ford Focus. This is the first time that I have purchased a vehicle from Arrow Ford, but I will do so again when the time arises. I ended up purchasing a 2014 Mitsubishi Outlander Sport, which I LOVE. All the staff from the Finance Department, the Accessories Department and the Service Center made the purchase of my Outlander a great experience. More

Jerry Parker and Adam Keidl both went out of their way to help me find a car and get the financing I needed to get a reliable car that I can feel safe in! They were both AMAZING- patient, knowledgeable, fri help me find a car and get the financing I needed to get a reliable car that I can feel safe in! They were both AMAZING- patient, knowledgeable, friendly and very professional and I LOVE my 2012 Ford Focus and have a payment that I can handle. I would recommend (and have already given out several of their business cards) others to go see either of them at Arrow Ford! More

Joe Nelson, Kyle Kevil, and staff made this the most enjoyable car buying experience ever. Customer service beyond expectations - actually delivered my old vehicle back to me in the Metroplex at no char enjoyable car buying experience ever. Customer service beyond expectations - actually delivered my old vehicle back to me in the Metroplex at no charge (I didn't have a trade-in)! No high pressure salesperson here - only serving customer needs. They worked with me on the price in one quick negotiation - over the phone before I drove the ~175 miles to the dealership. Doyle Barker made all of the financial arrangements easy and painless. I searched the Internet for weeks shopping for a recent model, pre-owned, full-size SUV - nobody for literally hundreds of miles around could match their mileage/age/price deal. I will very likely deal with Arrow Ford for my next vehicle, even though they are so far away! More

Awesome People I've bought my last two vehicles from Arrow Ford, and both times it was a very pleasant experience. The staff and sales team are professional, courteo I've bought my last two vehicles from Arrow Ford, and both times it was a very pleasant experience. The staff and sales team are professional, courteous, and really do go the extra to help you find the vehicle and services you want. If your looking for a Ford in the Abilene area, I wouldn't waste my time going anywhere else. More

It was great dealing with Rob Roberson. Even though it was the first time we've met it was like doing business with a friend.He and Arrow Ford went out of their way to quickly get me the vehicle I wanted was the first time we've met it was like doing business with a friend.He and Arrow Ford went out of their way to quickly get me the vehicle I wanted the way I wanted it. (which they didn't have in stock at the time and in less than a week). thanks and appreciation. keep up the good work! More

Derek Mills was very helpful and was a nice guy who helped get me in a truck that I wanted I would recremend Derek mills to every one interested in buying a ford helped get me in a truck that I wanted I would recremend Derek mills to every one interested in buying a ford More

The best experience I've had when purchasing a new vehicle. At first I was hesitant, and dreading dealing with any sales personal. From the first talk with Derrick, I knew that this time was going to vehicle. At first I was hesitant, and dreading dealing with any sales personal. From the first talk with Derrick, I knew that this time was going to different. No pressure, no catchy sales pitches, just straight facts that are backed by easily accessible information. From the front of the house to the end when dealing with Finance I felt at ease. Josh in Finance, was very thorough in making sure you knew exactly what you were getting. No gotchas or hidden costs, everything out on the table and explained.I would recommend Arrow Ford, to anyone looking for a new vehicle. More

I wanted an F-150 & Adam hooked me up after listening to me. He walked me the entire way until I drove off the lot. to me. He walked me the entire way until I drove off the lot. More