Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
Fort Pierce, FL
1,404 Reviews of Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
Arrigo always does a good job for me and I do have not heard any complaints while I am waiting. I have been a customer of Arrigo for at least 20 years. heard any complaints while I am waiting. I have been a customer of Arrigo for at least 20 years. More
Called to make an appointment for an oil change. Operator said I needed an update but just go to the Express service bay. There is no open express service bay @ the dealership. 5+ hours for a softw Operator said I needed an update but just go to the Express service bay. There is no open express service bay @ the dealership. 5+ hours for a software update, oil change and tire rotation. No return calls, no return texts when I checked twice on the status of the service. My car lost preset settings. I was promised 2 Uber rides. 1 to bring me home and 1 to pick up the car after service. Second one didn't show. Couldn't find a ride on short notice so cost me $24 to pick up my car. First class service More
Made an appointment. Got up early Saturday to bring my car in. Then I was told that that type of service is not done on Saturday. The receptionist who made the appointmen Got up early Saturday to bring my car in. Then I was told that that type of service is not done on Saturday. The receptionist who made the appointment specifically put me on hold to check if they even had the part for the car and came back to me and confirmed the appointment. If you're walking through the front, you're greeted by 20 salesman. When you go through service, 20 people stare at you and ignore you for 15 minutes at least. Then they'll ask. Are you waiting for someone?when they've seen you standing there waiting? Then no one will call you with a status of your car.. I was told the car would be washed. It was not. Terrible customer service. More
Didn’t have proper tool to remove lug nuts so my tires were not rotated. Never had that problem at our dealership in Mich. The tool is in the glove box. Apparently they didn’t want to do or didn’t know were not rotated. Never had that problem at our dealership in Mich. The tool is in the glove box. Apparently they didn’t want to do or didn’t know how to do the job. Very disappointed. Tried to sell me filters that were just replaced in Sept at Mi dealer More
Everything was completed as promised and on time. All associates were very friendly. The courtesy each wash was unexpected All associates were very friendly. The courtesy each wash was unexpected More
Customer service was great. The Service Advisor connected a diagnostic tool when I arrived and provided me with the source of the trouble. Immediate service was scheduled and bo The Service Advisor connected a diagnostic tool when I arrived and provided me with the source of the trouble. Immediate service was scheduled and both batteries were replaced by the end of the same day. They also performed a recall correction and 1st oil change. I am very satisfied with their work. More