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Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
Fort Pierce, FL
1,406 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,406 Reviews of Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce - Service Center
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February 05, 2022
First off I dropped my car off for a body repair due to a accident and was never informed until 3-5 days later that you guys don’t even due body work then I got a phone call from the guy who does you repairs accident and was never informed until 3-5 days later that you guys don’t even due body work then I got a phone call from the guy who does you repairs. The repairs weren’t even completed I’m now two weeks later without the chrome piece needed and today just noticed the whole rear quarter panel is completely lose and the under part of the rear bumper was not ever fixed. Absolutely unexpected to one never inform that you guys subcontract the work out and what a horrible repair job completely embarrassing. More
by mcampion31073
Employees Worked With
Alfredo
October 14, 2021
My service advisor was nice when I first got there. I was given the option of booking a shuttle home when I made my appointment, only to find out that there is no shuttle or on-site rental, so I had to pay $ given the option of booking a shuttle home when I made my appointment, only to find out that there is no shuttle or on-site rental, so I had to pay $30 for an Uber. After they looked at my car, I was told that nothing was wrong with my car, even though it’s still making the same sound. When I went to go pick up my car, two different employees completely ignored me and addressed the people behind me first. I didn’t feel valued and feel like it was a complete waste of time. I will make the longer drive to Stuart next time. More
by jcbaechle1
Employees Worked With
Random guy
October 10, 2021
Walked into Arrigo Dealership in Ft Pierce hoping to trade in my 2017 Honda Accord. I didn’t think it was possible because my credit is not all that great and I wasn’t putting much money down. Let me sa trade in my 2017 Honda Accord. I didn’t think it was possible because my credit is not all that great and I wasn’t putting much money down. Let me say this, John Colarte (Finance Manager) and Michael Pons (Sales Rep) bust their butts figuring things out and got me approved. I couldn’t be more grateful for these guys. Driving out with a 2020 GMC Canyon in immaculate condition. Thank you guys truly a blessing. Keep doing what you do. More
by mr.rios0223
Employees Worked With
Michael Pons, John Colarte
August 15, 2021
This dealership has been the worst experience I have ever even heard of much less experienced. After taking over a month to fix my vehicle. I was personally charged almost $600 for use of a rental car. I hav even heard of much less experienced. After taking over a month to fix my vehicle. I was personally charged almost $600 for use of a rental car. I have been lied to and given the run around for over three months. They have admitted they messed up and now refused to refund my money. DO NOT BRING YOUR VEHICLE THERE FOR SERVICE. More
by Jasonfredell
Employees Worked With
Paul, Brandon
July 07, 2021
Constantly lied to, told that a rental is not covered under warranty but actually is, new service manager constantly lies and treats you like the enemy. Had a TPMS simple issue that took over 3 weeks to under warranty but actually is, new service manager constantly lies and treats you like the enemy. Had a TPMS simple issue that took over 3 weeks to fix and several visits until finally they replaced the sensors, but then I had to go back because they did not rebalance the tires. Several years ago, they stripped out a brake caliper bracket when performing a brake job that I was paying for and then demanded that I pay for the part they broke. Unreal! I drive 25 miles to this dealership only because Wallace is Stuart is so much worse (left several parts off vehicle on numerous visits). More
by PowerPants
Employees Worked With
February 21, 2021
I recommend you call now and make an appointment with Aaron Steele at Arrigo Fort Pierce. Aaron is professional, knowledgeable, sincere, hard working, friendly, patient, and passionate about his work. Aaron Steele at Arrigo Fort Pierce. Aaron is professional, knowledgeable, sincere, hard working, friendly, patient, and passionate about his work. More
by sharkey
Employees Worked With
Aaron Steele
February 10, 2021
My son had an appointment for an oil change. 3 1/2 hours later his truck hadn’t been touched. He took his keys and left with no explanation as to why it was just sitting there. Will never go back here again later his truck hadn’t been touched. He took his keys and left with no explanation as to why it was just sitting there. Will never go back here again for anything. More
by Robndawn1994
Employees Worked With
None
August 27, 2020
Stay away from this guy and the whole service department, they will lie to you and rip you off, worst experience ever, service your car in another place, stay away!!!! they will lie to you and rip you off, worst experience ever, service your car in another place, stay away!!!! More
by Xavi
Employees Worked With
Alfredo Vasques
August 22, 2020
Went in for an oil change and ended up having to have my driver's side door replaced - THEY KNOCKED IT OFF THE VEHICLE!?!?!? Arrigo Dodge is HORRIFIC in EVERY WAY! WOMEN SHOULD AVOID ARRIGO! In fact, driver's side door replaced - THEY KNOCKED IT OFF THE VEHICLE!?!?!? Arrigo Dodge is HORRIFIC in EVERY WAY! WOMEN SHOULD AVOID ARRIGO! In fact, I will drive ANYWHERE to buy from ANYONE other than Arrigo. In 2015 I bought a new Jeep Wrangler Unlmtd. and five years later it only has 26k miles on it. It has been serviced and taken care of meticulously... In the beginning of August 2020, I brought it in for an oil change, tire rotation, and to have the fluids checked. About 4 hours later, I was told that rather than the $180 I was originally quoted, it would cost $680 due to a "sensor light indicating no ABS brakes and a need for new rear brakes" (neither was true). When I arrived at the dealership with my husband, we were shown to the service bays where we were shown that my driver's side door had been demolished and we were asked for our insurance information. My husband refused to provide the information and he demanded that all of the work "required" be provided at no charge. We were given a rental car and told that my Jeep would be ready on Friday but Arrigo would be in touch. The following Monday, we had heard NOTHING from Arrigo (7 days later) then Wednesday when we arrived to pick up the Jeep we were lied to again and told that the door was new (as we demanded), it was not! The Service Department is deplorable. The Sales people NEVER come out of the A/C - this dealership is an abomination! More
by C-line
Employees Worked With
Service Dept
August 13, 2020
Absolutely ruined my Jeep they forgot to put the oil filter gasket on. Oil leaked all over the entire way home. Back sprayed all over my soft top rear window. Distorted the plastic. Now they won’t an filter gasket on. Oil leaked all over the entire way home. Back sprayed all over my soft top rear window. Distorted the plastic. Now they won’t answer my calls or emails to fix the issue. Took them a week just to repair and detail the Jeep. Still waiting for a call back More
by Gus
Employees Worked With
Jared
