Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce

Not so happy Went to Arrigo in Fort Pierce to purchase a Jeep Cherokee and met with sells person Jim (LT). very friendly and courteous . We sat down and made a de Went to Arrigo in Fort Pierce to purchase a Jeep Cherokee and met with sells person Jim (LT). very friendly and courteous . We sat down and made a deal on our trade in as to an exact amount with no extra charges (no dealer fees or any unknown charges). Even told LT. that I wanted no extra warranty or anything. So we go to the finance person and here is where it got interesting. After finance person Dennis Cochrane spoke about who would be financing and interest rate on the loan it went on to all the eight options of extra warranty deals they offer. As I had already told the sales person I explained to Dennis that I wanted no extra anything. So he offered another deal that consisted of option eight the less of them all for four dollars more a month with no tire option. So I did agree to that. Now comes the time to sign papers. Papers were printed off and laid on top of each other as to only the place for a signature was seen. (this was later figured out that two extra warranties were added. Have copies of both.) Did not discover this that night. What I did discover was on line six of the loan contract the amount shown borrowed was not what was agreed upon. (I paid all license and sales tax there in cash which I received no receipt that night.) Now when seeing this amount I questioned this to him and his reply was and I quote (with all the rebates and other discounts line six of the loan should not be looked at.) This was a difference of 1,420.00 above the agreed amount. Oh have to mention that a dealer fee was attempted even after our agreement of not being charged one. With time coming close to 11:00 pm we took his word and left. The very next morning I reviewed all the paperwork and discovered what had happened. I was charged for two extra warranties and was being charged 4.00 more a month for a third one. No copy of the warranty that cost 4.00 more a month. As a matter of fact no explanation or paperwork of these were ever given. A meeting was set up with management and Dennis. Well to my surprise when I arrived for the meeting Dennis had already made a new loan out and ready to be signed. Upon leaving this dealership no explanation has ever been given as to why I was charged for items that was specifically noted I did not want. Note: I did receive a receipt for the cash money that day. As of this day an attempt to actually talk to someone in upper management about why we were charged has led to no avail. More

Wonderful Salesman, Finance Manager, & Sales Manager!! If you're looking for an honest, straight-forward, and fair deal, look no further!! Arrigo Chrysler Jeep Dodge in Ft. Pierce is the place to go. We If you're looking for an honest, straight-forward, and fair deal, look no further!! Arrigo Chrysler Jeep Dodge in Ft. Pierce is the place to go. We had already been to 2 local dealerships where our time was completely wasted and my intelligence insulted. We were NOT looking forward to another pushy, slick salesman, but from the moment we arrived at Arrigo Ft. Pierce, we were treated with nothing but respect. Our salesman, Steve Shaffer, was awesome from the start! He explained all the features of the car even before we went on a test-drive (something no other salesman had ever done before.) He was honest and up-front from the get-go. He really exceeded our expectations. Then, we met with the finance manager, Dennis Cochrane, who worked so hard to insure we got the best rates and the best deal for our family's needs. He explained everything with the utmost patience and sincerity! His expertise on finance was very apparent and impressive. He was terrific! The sales manager, Frank Barletta, even came over to shake our hand and extend a most sincere appreciation for visiting the dealership. I couldn't have asked for a more pleasant experience! My family and I are now life-long Arrigo Ft. Pierce customers. I would highly recommend them to anyone in the market for a car. More

Great Salesman and Service Department Jeff Adler was Great, We bought a new Charger for my wife, we were so pleased with Jeff we went back 3 months after and purchased myself a new Ram 150 Jeff Adler was Great, We bought a new Charger for my wife, we were so pleased with Jeff we went back 3 months after and purchased myself a new Ram 1500. Now our daughter needs a used vehicle and hopefully Jeff will be able to help again. Also, John Wilson in the service department is probably the only person I would ever trust with any of our vehicles, Honest and Friendly, Great Team. More

Amazing Dealership! Top Sales! Bought my new Dodge from Arrigo Ft. Pierce and loved the experience. Never felt pushed for my money! Dieter did an awesome job and really knows everyt Bought my new Dodge from Arrigo Ft. Pierce and loved the experience. Never felt pushed for my money! Dieter did an awesome job and really knows everything about the cars, he is so passionate about what he is doing, just an awesome person to buy a new or used car from. If you need a new car buy it at Arrigo from Dieter and Rodney More

Great service Great friendly people and great work. Had a great time looking for a new Jeep. Would defiantly go back here for another vehicle. Jeff was all around a Great friendly people and great work. Had a great time looking for a new Jeep. Would defiantly go back here for another vehicle. Jeff was all around amazing and worked so hard to get me the Jeep I wanted. More

Exceptional customer service! We purchased a 2015 Durango and had a great buying experience. Jeff Adler was a pleasure to deal with. We were treated very well and never felt pre We purchased a 2015 Durango and had a great buying experience. Jeff Adler was a pleasure to deal with. We were treated very well and never felt pressured. Both Jeff and Peter Martin were extremely helpful and informative. We will definitely return to Arrigo when it's time for another vehicle. More

AMAZING!! WONDERFUL!!! I have been looking for a car for over a year so I can commute to school. I finally decided to check Arrigo Ft. Pierce because they have tv and radio I have been looking for a car for over a year so I can commute to school. I finally decided to check Arrigo Ft. Pierce because they have tv and radio commercials on like every 5 seconds. I finally go to the website and I found a couple really nice car. Long story short about two weeks later I have now just signed all the papers for my new 2011 kia, only for $9800 (tax and tag included in this) I also managed to get their full warranty for my car, tire coverage, and gap insurance, and I only have to pay $150 a month!!!! For a college kid with no credit (i have a cosigner) this is the luckiest deal I could have ever wished to get. Jeff Adler was my dealer and I plan to recomend everyone to him because he even came in on his day off for me today. Mindy Onder in the finance office was also amazing in helping me make the decisions with my finances on how much to put down and what not. I really got lucky here, everyone should at LEAST try to go to Arrigo when car searching. Make sure to ask for Jeff!!! More

Great service and experience! Stopped in to look at 2016 Ram trucks. Jeff Adler helped us and gave us outstanding customer service. We bought our new truck from him. Stopped in to look at 2016 Ram trucks. Jeff Adler helped us and gave us outstanding customer service. We bought our new truck from him. More

Great experience I just want to say Jeff Adler was very informative, listed to the needs I expressed and had answers to my questions. I can finally say I had a really I just want to say Jeff Adler was very informative, listed to the needs I expressed and had answers to my questions. I can finally say I had a really good experience buying a car. I am happy with my purchase of a Jeep Patriot, it meets my needs and my budget. I highly recommend asking for Jeff specifically if you are looking for a vehicle in the Ft Pierce area. More

excellent The service we got at this location was very good. I recommend people to visit and buy a car from this location. Everyone was so nice and treated me a The service we got at this location was very good. I recommend people to visit and buy a car from this location. Everyone was so nice and treated me and my family very well. Every one is very happy and loves what they do. More