Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce

Service at Arrigo in Fort Pierce could kill you! I trusted this Fort Pierce dealership and I was sadly disappointed! I went to their night quick oil change facility. I asked for a simple oil c I trusted this Fort Pierce dealership and I was sadly disappointed! I went to their night quick oil change facility. I asked for a simple oil change and tire rotation, should be pretty easy. Well I have custom wheels and tires on my jeep, which is brand new and even purchased from their dealership. The guy who worked on my jeep forgot to tighten all the lug nuts!!! I had them fall off. The ones that he did remember to attach on the back tires where over tighted by 3 times the recommend torque. Plastic caps on the wheels where put on by an impact wrench. Lug nuts were stripped and locking lug inserts were stripped. When you go after 5PM, you get the worst guys possible working on your vehicle. My advice, DO NOT go there after dark, you will be sorry!? More

Nelson, the manager ruined it all We are repeat customers who went in to make 2 deals. Lou the salesman was wonderful...then came Nelson, the Manager. He walked up slapped down 3 diffe We are repeat customers who went in to make 2 deals. Lou the salesman was wonderful...then came Nelson, the Manager. He walked up slapped down 3 different estimates on our trade. When questioned about certain things he became defensive and would cut off all questions we tried to ask. He talked over us to the point of raising his voice. The salesman was clearly embarrassed. When he left we requested someone else because he was downright hostile with us. He came back to the table with an even worse attitude and we got up and said we wouldn’t be treated this way, where he answered “Good! leave!” We went to Sunrise Ford to make our double deal and couldn’t be happier. Arrigo.....get rid of this man or you will lose all of your customers. He’s an angry man who needs no customer contact! More

Service nightmare I have been dealing with Arrigo for several years, even bought several vehicles from them. In other words, a loyal repeat customer This time howev I have been dealing with Arrigo for several years, even bought several vehicles from them. In other words, a loyal repeat customer This time however, I am extremely upset with their service department. 5 weeks ago I took in my truck for a minor repair. The service manager advised to flush the brake system and replace the brakes. I had them do that. It took them 2 weeks to get to it. When my wife picked it up, she drove it for 5-6 miles, and clouds of smoke erupted from the rear brakes. It was so bad, the truck had to be towed in. 2 weeks after the incident, I was told the rear calipers were stuck. Note that this problem did not exist prior to me taking the truck in. I told them to go ahead and replace the calipers. Its now a week later (total of 5 weeks since dropping the truck off) and the work still has not been done. The service advisor certainly does not give me a warm and fuzzy feeling as to when this work will be completed either. Lots of excuses. He did say a week ago that the parts were in stock. In the years I have been dealing with Arrigo, I have never come across such lousy service. Maybe time to change dealers grrrrrrrrrrrrrr More

New Mini Van Jack Wheeler helped me get exactly what I needed! Honest, professional, and trust worthy! Would reccomend to anyone and everyone! Couldn't be any happ Jack Wheeler helped me get exactly what I needed! Honest, professional, and trust worthy! Would reccomend to anyone and everyone! Couldn't be any happier with my purchase! More

Worst service ever I have taken my 2012 dodge caravan in for service for the same problem 4 times. They haven’t resolved the problem. Now my van is there again, it was s I have taken my 2012 dodge caravan in for service for the same problem 4 times. They haven’t resolved the problem. Now my van is there again, it was supposed to be serviced this morning. They never bothered to contacted me to let me know it won’t be done. It’s Saturday and I won’t have means of transportation until, I have no idea. They could have at least given me the courtesy of a loner car until Arrigo Dealership service department fixed the problem once and for all. Now I may not be able to get to work. Which means lost wages that this dealship in my opinion should compensate me for. More

Cheap tires. When I buy a new car I don't expect you have to put on 4 new tires after only 25,000 miles. The service center is extremely slow. If I am told I need When I buy a new car I don't expect you have to put on 4 new tires after only 25,000 miles. The service center is extremely slow. If I am told I need to leave my car then I should not have to wait an hour and a half to two hours for a ride home. I have been at Arrigo Dodge Fort Pierce over 1 hour and still have not seen one car go in for service however there are 7 empty Bays. Maybe they need more mechanics. More

undesirable service This was my first experience with this Dodge or any dodge service. I am highly unimpressed. I bought a Fiat in June and a light came on and it needed This was my first experience with this Dodge or any dodge service. I am highly unimpressed. I bought a Fiat in June and a light came on and it needed an oil change. I had a scheduled appointment at 0930, At 12:30 my car is still up on lift, no one under it or working on it and when asked for a time frame I am told they do not have one. This is 3 hours for a simple oil change and sensor check. To add to the dilemma we involve management and the car is given to us immediately, while we are driving home the lights and sensors go off for flat tire. The care is taken to Total Tire to find the tires were rotated and sensors not reset with tire pressures at 25 on three tires and 23 on the third. The car is under warranty and I bought a service plan so I can not take it to a responsible service company at this point. I will be looking for another service team and possibly another car if this is what is expected from Dodge. More

1st Time Buyer This was my first time buying a car and Sean made it relatively quick and easy. Drove away in a brand new four door Jeep Wrangler, doesn’t get better This was my first time buying a car and Sean made it relatively quick and easy. Drove away in a brand new four door Jeep Wrangler, doesn’t get better than that! More

Service department horrible experience- unprofessional Worst customer service experience. Didn't repair the original issue. Greasy handprints and grease spots on headliner and carpet when I receive the veh Worst customer service experience. Didn't repair the original issue. Greasy handprints and grease spots on headliner and carpet when I receive the vehicle back. Broke an interior trim piece and denied it. Asst. Service manager Joe Barrone never returned phone messages ( 3 separate days). Service manager George Riker didn't return messages either. Beyond unprofessional. They simply go to the simple fix without proper investigation, dont resolve the issue charge you, and send you on your way . Dont waste your valuable time and money. Find an alternate reputable dealership. More

Wonderful customer service Sean Jasinski was awesome! He really helped me get me the deal I wanted. I would choose and refer him over any sales rep any day! Sean Jasinski was awesome! He really helped me get me the deal I wanted. I would choose and refer him over any sales rep any day! More