Arrigo Dodge Chrysler Jeep Ram FIAT Ft. Pierce

Superb Customer Service & Efficiency Frank/salesman & Dennis/finance @ Fort Pierce Arrigo, made me feel like FAMILY!!! Frank modeled the vehicle, then I test drove it. Once I decided on t Frank/salesman & Dennis/finance @ Fort Pierce Arrigo, made me feel like FAMILY!!! Frank modeled the vehicle, then I test drove it. Once I decided on the car, he initiated the paperwork. During this whole time Frank offered water, coffee, etc.. At this time Frank introduced Dennis, he joined us at Frank's desk & explained the steps pertaining to financing. He later invited us to his office to wrap up the financing. Frank & Dennis's super customer service is transparency. Thank you both & Fort Pierce Arrigo, I love my car & will recommend you to all I come in contact with. I've purchased 7 vehicles in my lifetime & this was the smoothest transaction I've ever experienced in purchasing a vehicle. More

Disappointed Would not recommend this dealership – they seem to lack scruples. Went twice, first day found 2 vehicles I was interested in got the info for both to Would not recommend this dealership – they seem to lack scruples. Went twice, first day found 2 vehicles I was interested in got the info for both to review with my spouse. Went the next morning (2nd visit) to take a closer look and hopefully make a purchase. Already had financing (preapproved through my out of state credit union) when we arrived we viewed both vehicles, selected “the one” and took it for a test drive. At the point we decided to see if we could work a deal I advised of my preapproved financing through my out of state credit union. Sometime later we arrived at an agreeable price but were then advised Arrigo doesn’t accept out of state credit union financing. However, they would be happy to find me financing through their lenders. SERIOUSLY!!! I could have been told that at the beginning of the process and saved myself a couple of hours! Seems like a scam to me – looking to manipulate the numbers through financing to get themselves a better deal. Definitely will NEVER go here again! More

Body Shop Experience I was sent to Arrigo by an insurance company after a collision. The minute I walked through the door I felt relaxed and reassured that I was in the r I was sent to Arrigo by an insurance company after a collision. The minute I walked through the door I felt relaxed and reassured that I was in the right place. The staff was professional, knowledgable and very personable. When I picked up my car it was perfect and so was the staff. Arrigo should be very proud of the Body Shop Staff. They made a difficult time better. More

Amazing sales representative and great service I started out looking at a pre owned car. Virginia spent the day with me test driving multiple cars and going out of her way to help me. I never once I started out looking at a pre owned car. Virginia spent the day with me test driving multiple cars and going out of her way to help me. I never once felt pressured or uncomfortable while looking at cars. She even double checked the detail job done by the service department to make sure my new car was perfect. Had it not been for Virgina I would not of bought a dodge. Arrigo Dodge was great and really cares about the customer not just making a sale. I will send all of my friends to Virgina at Arrigo! More

Dealership Experience The bottom line of any business is financial performance. We were very happy in the way we were treated at the Fort Pierce location. I would suggest The bottom line of any business is financial performance. We were very happy in the way we were treated at the Fort Pierce location. I would suggest this dealer and salesperson to anyone who is looking for a car. More

Bad service! I consider myself a very knowledgable Jeep enthusiast, I have researched the ins and outs of my vehicle (2013 Wrangler Rubicon) for well over a year I consider myself a very knowledgable Jeep enthusiast, I have researched the ins and outs of my vehicle (2013 Wrangler Rubicon) for well over a year before I bought it, so I was familiar with all of it's ups and downs. I just moved to FL a month ago and had the mishap of having my rear tailgate stopper breaking. I did some research and found out that this was a very common issue and that it should easily be replaced under warranty, after Arrigo looked at it they declined a simple warranty issue of replacing a metal (hinge) door stopper claiming that it wasn't able to be replaced because it broke because of "excessive movement". After examine the issue to my service tech he grabbed the service manger who then told me he had been dealing with Jeeps for 20+ years and that he has never seen this issue, he was very rude and condesending. He swore up and down that no one would every warranty it and that I was out if luck. After I did some more research I decided to check out Vero Beach jeep, they were amazing! One of the best customer service departments I had ever dealt with. After having them look at it they stated "this is a known issue", we will have this fixed for you in no time and at no cost. I dealt with Debbie and she was great!!! I know some people don't always look at this reviews, but if people who do could spread the word about how awful my experience was with Arrigo I hope no one else will ever have to deal with this service again. More

Ms Woods was very professional and provided a very positive purchasing experience. The vehicle was ready as promised and very clean and is a very nice vehicle. I got a very fair price for my trade in positive purchasing experience. The vehicle was ready as promised and very clean and is a very nice vehicle. I got a very fair price for my trade in and I was completely satisfied with the entire process. More

Well this is the second time my family has visted this dealer in three months. I must say that everything was made very clear to Me. I will start by saying that Jason our sales person was very nice. That dealer in three months. I must say that everything was made very clear to Me. I will start by saying that Jason our sales person was very nice. That is about all I have to say good. I picked my wife up after work to run and take a look at an suv Arrigo had sitting on there lot for about three months. I had seen it there the two and half months ago when my mother had purchased her car. E price on the car was 13997. Well it had 52000 miles put on it as a rental car and 8000 by the second owner. So at 5 pm me and my wife arrived at Arrigo. I had done my research about the carfax and all that stuff. Needless to say the suv looked like it had not been washed in a month. It also had three differant brand tires on it. Ok so we test drive it me and the wife and everything runs as it should. It is dark at this point. my wife pulls the suv in under the lights to check this thing out alittle more. At this point we have notice the tires don't match and the driver seat is stained. Thank god for my wife, But she points out to me that it looks like someone has used an sos pad to try and clean lovebugs off the paint. The head lights as well as the fenders and hood all have swirls in the paint. I am glad she wiped alittle of the dirt off. I know that it was an old rental car so we went over it pretty good. So this is all things i start adding up in my head. Ok so we go into to talk to our sales person. I offered to bring a check for 14000 dollars.That is the money I had. That is what I could afford. I had the check lined up though my bank ready to pickup. The asking price is 13997 and it needed some things. so 14000 to me is fair. After some back and forth,15300 then 15000$ no I just can't do it. "I would be losing to much money and I will just take it to the auction." Ok I never got rude, gave the man a hand shake and me and the wife went to dinner. I wasn't really upset. My mother had just traded her truck in for 7500$, Arrigo put it on the lot for 14899 e price. This suv had minor issues as well as been on the lot for 3 months. Ok next morning I get a phone call about 9.30. We can do it for 14000 out the door like you wanted but you have to go though our bank. No sir but i can still bring you a check today for 14000.Nope 15000 out the door or we lose money. Ok now I am alittle puzzled. About an hour later the e price dropped to 13,893. Ok so know i am getting alittle upset. this was a saturday. Tuesday I was told that the suv went to auction. I was told by Arrigo the suv SHOULD bring 13000 to 13500 easy. So much for repeat bussiness from my family. I was just disappointed that it come down to so little money and that customers ment that little at Arrigo More

After doing an Internet search my wife and I drove the 80 miles to this dealership. When we got there we were greeted by Jeff the salesmen and we told him the vehicle we wanted to see. Jeff advised us that miles to this dealership. When we got there we were greeted by Jeff the salesmen and we told him the vehicle we wanted to see. Jeff advised us that the vehicle we wanted to see was at another location 85 miles away but that they could brin it over for us to see. Jeff showed us a similar vehicle and a test drive was done. Afterwards we decided we did want to see the vehicle we had seen on line and were told by Jeff that we could write up a deal using the numbers from the car and if we come to an agreement then they would bring the car over. I ageeed to this and after sitting down and giving them the keys to my 2005 crossfire convertible which is in great condition, Jeff returned to the table and showed us a deal that stated they would give us 5500 for our car and only 3000 off of the sticker price. I must say that I was shocked and offended by this and got a little upset when the sales manager came over. I requested my key back as they still had it and the manager said he would see what he could do. When he returned he showed a paper now saying that they would give us 7500 for our car and still only 3000 off the price of the car. It is important to mention that the vehicle we were looking at was 35000 convertible and it was apparent that they did not want to deal. Kbb quotes trade in value for my car at 8300 and I could not even get there so again I requested my key. It took me raising my voice and demanding my key to get out of there, which still took 5 minutes. I left that dealer and will never return to any of their dealerships, but we did purchase the vehicle of our dreams at Douglas Jeep Chrysler dodge and they did give us trade value and money off of the 36000 sticker price. All I can say is if your looking for a deal go to Douglas and forget this place. More

Arrigo dodge crystler jeep ram in fort pierce florida in a very friendly and clean dealership, the staff is knows what then and doing; I will visit then again soon. a very friendly and clean dealership, the staff is knows what then and doing; I will visit then again soon. More