Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

The service that you provide is very poor the information that You’re answering service gives is poor it seems as if all you want is profit and not caring about customer service that You’re answering service gives is poor it seems as if all you want is profit and not caring about customer service More

Absolutely impressed! Dale King is amazing! Very polite and informative. Was able to take my car in and get is assigned to a knowledgeable tech. Got videos from tech going Dale King is amazing! Very polite and informative. Was able to take my car in and get is assigned to a knowledgeable tech. Got videos from tech going over my car and explaining the issues. Car was fixed immediately and since day one I was kept in the loop. Amazing customer service! More

Excellent service as always prompt service Holly always takes great care of me and they always get me a loaner vehicle which is always appreciated I will always recommend Arrigo to anyone who’s asked takes great care of me and they always get me a loaner vehicle which is always appreciated I will always recommend Arrigo to anyone who’s asked More

Service Dept Staff are attentive to fixing problems with vehicle and getting periodic service performed. vehicle and getting periodic service performed. More

I was promptly greeted and the service writer, and I spoke about the needed service, what was already included, and what would be additional. The work was performed promptly, and in a thorough manner. spoke about the needed service, what was already included, and what would be additional. The work was performed promptly, and in a thorough manner. More

Christiana Santoro she was excellent, she attended to me very well, the service was very fast… I really liked it! very well, the service was very fast… I really liked it! More

Alex was so awesome… got me a rental and got my car in fast to do the factory software update!!! He even went the extra mile and got the car washed for me with I love that he did!!! fast to do the factory software update!!! He even went the extra mile and got the car washed for me with I love that he did!!! More

Clean facility, rapid service, nice waiting room. Service rep was very pleasant and willing to please! Service rep was very pleasant and willing to please! More

Excellent service by agent to schedule me and Linda Chew to evaluate and determine what was going to be required and get me set up with a rental! to evaluate and determine what was going to be required and get me set up with a rental! More

I rated fair because the appointment system for service is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaran is terrible. I usually need to make Saturday appointments because of my work schedule, however lately, I am told when I arrive that it is not guaranteed that my car will be serviced that day. It completely defeats the whole purpose of an appointment system. You should just call it a "reservation" system to bring your car in and then "we'll get to it when we get to it." I have had my car since 2013 and it has never been as bad for Saturday service as it has been over the last 2-3 years. I work in Delray Beach but have never brought my car to the dealership there because during the week appointments are not always convenient for me due to my work schedule, however I am now seriously considering switching over to using that dealership next time I need service. The service itself is great, the mechanics always do a great job on my car. More