Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

I request 3 services be done and after having my Jeep for 4 full service days only my oil was changed. I did not realize until I got home the same warning light came on after restarting my vehicle. I called 4 full service days only my oil was changed. I did not realize until I got home the same warning light came on after restarting my vehicle. I called Shawn my service tech 2x and left 2 message and neither call was returned. Initially when I check my vehicle in on Tuesday evening I requested Shawn call me to discuss all my concerns. He called and left a message saying my car was with the service tech. The next day he called and said my vehicle was done. I called and again had to leave a message. I wanted to speak to him to be sure all my concerns were addressed. No return call. Very aggravating. Still 2 days after picking up my car and leaving 2 messages there has been no response from your end. More

Linda was excellent! Made me very comfortable Work completed in record time. Will go there again Made me very comfortable Work completed in record time. Will go there again More

Linda Chew is a very professional service advisor. She advocates for her customers in a very effective fashion. She advocates for her customers in a very effective fashion. More

Linda is always thorough, checks warranty to make sure I get all that I am entitled to. Service is always great! get all that I am entitled to. Service is always great! More

All great at dodge Good service customer service was great They were carful with the service great They were carful with the service More

Everyone was very nice and polite and courteous professional. I just wish I would’ve been out of there little bit faster than an hour and a half an oil change. professional. I just wish I would’ve been out of there little bit faster than an hour and a half an oil change. More

Arielle S provided Amazing service! ! She keep me updated on my vehicle. Thank you for your amazing service ! She keep me updated on my vehicle. Thank you for your amazing service More

Excellent service, very good communication, and really appreciated the Lyft service to my place of work and return and appreciated the Lyft service to my place of work and return and More

We were notified of recall. Called back and scheduled replacement. When we arrived at Arrigo Dodge Chrysler Jeep Ram of West Palm Beach, we met with JJ our service advisor. He t Called back and scheduled replacement. When we arrived at Arrigo Dodge Chrysler Jeep Ram of West Palm Beach, we met with JJ our service advisor. He then explained what was to be done. After explanation, he directed us to the Enterprize car rental agency next door. Went home, came back in the morning and did it all in reverse. The most painless recal ever. If I hadn't done it myself, I wouldn't have believed it. Night driving so much safer and brighter. Thanks Arrigo, we'll be back. More

I’m giving the service at 1 star rating because it took over 3 months for them to finally fix my vehicle and when they fixed it they gave it back to me very dirt with pieces of the old window material stil over 3 months for them to finally fix my vehicle and when they fixed it they gave it back to me very dirt with pieces of the old window material still in my truck. I had a back window leak that I brought to there attention back in December, by the end of March they finally got me in after I had to call every week waiting to hear if they had the parts. I really am not satisfied with how the service was. I really thought that buying a brand new vehicle was going to be great but after dealing with the service department at Arrigo I’m left with a bad experience. More