Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
West Palm Beach, FL
764 Reviews of Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center
Great hours, easy check in, love Ariel, text updates are great, have yet to see the video of inspection great, have yet to see the video of inspection More
Everything went excellent at my appointment! On time and speedy service! Can't ask for much more than that. On time and speedy service! Can't ask for much more than that. More
They told me that they will do my tires fill them up with air and all they don’t do that they did my oil change quick and gave me my keys not checking my tires air and all they don’t do that they did my oil change quick and gave me my keys not checking my tires More
This is a well tuned operation with consistency. Tony Neterer is a devoted professional that delivers a five start performance every time. The lady in the front desk that helps you with the transpo Tony Neterer is a devoted professional that delivers a five start performance every time. The lady in the front desk that helps you with the transportation service is always kind and efficient making arrangements for an in time service. We are grateful for that. More
Alexander went over and beyond my expectations. I left with my vehicle feeling very happy. I’ve had previous bad experiences with Dodge Arrigo and it’s because of him that left me saying I’d bring I left with my vehicle feeling very happy. I’ve had previous bad experiences with Dodge Arrigo and it’s because of him that left me saying I’d bring my vehicle here again. If you ever need service specifically request Alexander Bono More
Worst service department in WPB. On 5/13/23 I took my Challenger to get serviced at Arrigo WPB. I took a video of the vehicle before it was taken into the service building, and Ant On 5/13/23 I took my Challenger to get serviced at Arrigo WPB. I took a video of the vehicle before it was taken into the service building, and Anthony Salvatierra (service agent) took one as well. Once the vehicle came back from the service building, I looked around the car and noticed two scratches on the lip of the front driver rim. I informed Anthony Salvatierra right away, and he noticed that the tire was also slashed. I showed him the video I took before the vehicle was taken in for service to prove it wasn’t like that before they took the car in. Anthony Salvatierra was then very skeptic and acting as if I was crazy by stating the fact that my vehicle was damaged by the service department. The person that worked on the vehicle was called to come look at the damage, and first thing out his mouth is "I hope I didn't scratch your car." Then the agent informed me that his manager will reach out on Monday. No calls on Monday, but I was not surprised. I called and was told they will send the manager an alert as he wasn’t available. Waited Tuesday till I just went there in the evening. Spoke with the manager, and he had all types of excuses as to why they didn't reach out. Went there to get it fixed today as agreed with the manager and was called an xxxxxxx by this weird childish guy they have working there doing I don’t know what, guess they didn't like the fact that I had a video of the car right before they took it in for service. Now they seem surprised I don't want them to fix anything at their place, and seem to be unwilling to pay to cover the cost to fix what they damaged. SAVE YOURSELF A HEADACHE AND GO ELSEWHERE. More
Alex was exceptional, thorough, and kind with the service he provided. Definitely would recommend him to anyone! he provided. Definitely would recommend him to anyone! More
JJ (Jerome) Clark was awesome! ! He made this stressful process for me so easy! I cannot say enough good things about him. He kept me updated throughout the whole process! Thank y ! He made this stressful process for me so easy! I cannot say enough good things about him. He kept me updated throughout the whole process! Thank you JJ! More